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Recent Testimonials

Mike was responsible for an elaborate rescue operation of my entire iphoto library. I came to Mike in a panic after my hard drive crashed, having potentially lost hundreds, perhaps thousands of photos and videos of our family and children. Unlike most technical support consultants I’ve encountered in the past, Mike was warm, personable, empathetic and patient. Most importantly, Mike pieced together my library from various sources, having no complete back-up copy anywhere, and rescued every photo I had. His pricing is also extremely fair. I look forward to having him for ongoing home and business Apple support. Mike is at the top of his field, and I highly recommend his services.

wordgirl

With a full time job and two young kids, finding time to visit the the Apple Store or complete online tutorials to address my basic (but important to me) iMac questions has been impossible. Upon hearing my frustration and growing anxiety about not having my computer backed up to an external hard drive and a cloud site, a family member recommended Mike. He was a pleasure to work (responsive via email, arrived on time) with and in less than 3 hours, took care of all my questions/updates/upgrades. Well, well worth the price. Look forward to having him come back for a follow-up session.

Queen Anne Mac Fan

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Recent Testimonials

Mike was great. Very responsive. Understood what I needed. Knew a lot himself about how to address my concerns, and was able to quickly figure out strategies to find out the rest. He resolved all my issues except one – and for that I need to replace my 4+ year-old computer. He gave good guidance around that too. It’s a big relief to finally have found someone I feel confindent turning to for personalized IT support.

Bibi

Mike Brogan and Michael Paolantonio have cleaned up and sorted out years of screw-ups (email, Apple ID, etc, etc) that I have inflicted on my family’s Mac computers and iPhones. Working both at my home and online they have done an excellent job with great patience and friendly understanding. Strong recommend!

Doodlebug68

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