Back in the early 1980s, DOS filenames couldn’t be more than 8 characters long with a period and a 3-character extension. That was limiting, so when Apple developed the Mac operating system in 1984, it allowed longer names and eliminated the need for an extension, although Mac OS X’s Unix roots meant a return of the filename extension in 2001. Since then, filename restrictions have loosened to the point where it’s easy to think that they no longer exist.

If only that were true! In some ways, the situation has become even cloudier, thanks to additional limitations from file-sharing services like Dropbox, OneDrive, and Box. (Google Drive’s native Web interface reportedly has no naming limitations, but files whose names contain Windows or macOS forbidden characters may not sync via Google Drive’s desktop software.) Plus, people tend to move files between operating systems more than ever before—if you’re sending a file from your Mac to a Windows user through Dropbox, you need to make sure that all three can deal with the filename.

At least length isn’t something that you generally have to think about these days, since both macOS and Windows—and the cloud services—accept filenames up to 255 characters in length. Technically speaking, Windows limits directory paths (the enclosing folder names along with the filename) to 255 characters, but even still, that shouldn’t be difficult to avoid.

What could go wrong if you run afoul of a naming restriction? macOS and Windows may simply not let you type the character—for example, you can’t put a colon in a Mac filename. Putting a period at the start of a Mac or Unix filename will hide the file. Cloud sharing services might rename the file, or you might encounter syncing issues where files don’t appear where they should. Certain characters can also cause trouble when files are used at the command line.

Here are the characters to avoid and the operating systems and services that prohibit them:

• : (colon): macOS, Windows, Dropbox, OneDrive, Box
• . (period): macOS (at the start of a name), Dropbox
• / (forward slash): macOS, Windows, Dropbox, OneDrive, Box
• \ (backslash): Windows, Dropbox, OneDrive, Box
• < (less than): Windows, Dropbox, OneDrive, Box
• > (greater than): Windows, Dropbox, OneDrive, Box
• ” (double quote): Windows, Dropbox, OneDrive, Box
• | (vertical bar or pipe): Windows, Dropbox, OneDrive, Box
• ? (question mark): Windows, Dropbox, OneDrive, Box
• * (asterisk): Windows, Dropbox, OneDrive, Box
• ^ (caret): Windows (using FAT-formatted drives)

In addition, avoid using special characters like the © (copyright) symbol or emoji 🤷🏽‍♂️  in filenames. They might work locally, but all bets are off if you share the files in any way.

A few other recommendations:

• Avoid unusual punctuation; in particular, note that OneDrive renames filenames containing:
  • , (comma) to ^J
  • # (number sign) to ^N
  • & (ampersand) to ^O
  • ~ (tilde) to ^F
• Never start or end file or folder names with a space, and avoid spaces in filenames that will be uploaded to a Web or SFTP server.
• Avoid putting more than one period in a filename, and don’t put a period after a filename extension.
• Never assume that names are case sensitive—always make sure that similarly named items differ by more than just case.

If all that seems like a lot to keep in mind, here’s the simple rule that will ensure your filenames will work everywhere:

Name files only with uppercase (A-Z) and lowercase (a-z) letters, digits (0-9), and the hyphen (-) and underscore (_), plus a single period (.) and extension.

(Featured image by iStock.com/cosmin4000 and smartstock)

You’re on vacation with your family, staying in an Airbnb, with multiple Apple devices to connect to the apartment’s Wi-Fi. Typing the password repeatedly would be a pain, but happily, Apple has added a password-sharing feature to all its operating systems. Once you enter the password on your iPhone, whenever someone else—or another of your devices—tries to connect to the Wi-Fi network, your iPhone will prompt you to share the password. Tap Share Password and then Done. It’s also a great way to share your home Wi-Fi password with a visitor. (For password sharing to work, both devices must have Wi-Fi and Bluetooth on and Personal Hotspot disabled, and you and the other person must have each other’s Apple ID email address saved in Contacts.)

(Featured image by Adam Engst)

Many people have an Apple TV in the living room, hooked to a large-screen TV. It’s a great streaming media box for Apple TV+, Netflix, Amazon Prime Video, and a slew of other services. It even supports a bunch of games. Don’t let the Apple TV’s consumer focus fool you, though. It’s also a highly useful device for businesses in two important ways: digital signage and presentation display.

Apple TV for Digital Signage

For businesses that need to post signs, it’s easy to print something out and stick it on the wall. But that can get out of hand quickly, and once you have more than a couple of sheets of paper posted, people won’t read them. And, let’s face it, a piece of paper taped to the wall isn’t exactly eye-catching. Professional-level design and large-format printing can help, but then costs start going up quickly, and print signs aren’t easy to update.

An Apple TV coupled with an inexpensive TV might be a better solution. Conceptually, a digital sign is just one or more graphics displayed on a screen, rotating as necessary—it’s a slideshow. For a one-off solution, you could add some images to Photos and display them as a slideshow or as a screen saver. If you go this route:

• Make your images 1920 pixels wide by 1080 pixels high, assuming that your Apple TV’s resolution is set to 1080p in Settings > Video & Audio > Resolution. (If not, match whatever you’re using there.)
• Avoid putting content within 60 pixels of the top and bottom of the screen and within 80 pixels of either side. Content can be difficult to read near the edge, and it may be cropped due to overscanning on older TVs.
• It’s safest to set up a clean Apple ID for the Apple TV to ensure that Photos contains no personal snapshots.
• After creating images on your Mac, add them to a shared album in Photos that’s shared with the Apple TV’s dedicated Apple ID.
• On the Apple TV, open the Photos app, go into Shared, select the album, and start the slideshow or set the album as a screen saver. If Shared doesn’t appear, turn it on in Settings > Users and Accounts > Your Name > Shared Albums.
• If you use the Set As Screensaver option, you must still configure it in Settings > General > Screen Saver.
• For either the slideshow or the screen saver, set the theme to Classic for a simple, full-screen display. Make sure Repeat Photos is on (slideshow only), set the Time Per Slide to 20 seconds, and stick with a simple Transition.
  

For more capabilities when creating and switching among slides, turn to a digital signage app. Searching on the Apple TV’s own App Store will reveal numerous digital signage apps, including DigiBoard TV and ez plus.

If you have multiple Apple TVs running digital signage, such as in a hotel, you’ll want to manage them via an MDM solution like Addigy, Hexnode, Jamf Pro, Kandji, or SimpleMDM (to name just a few that support Apple TV management). Details vary, but it’s important to be able to lock the Apple TV to a single digital signage app that will be the only thing that runs and that automatically launches whenever the Apple TV reboots after updating tvOS or after a power failure. (You can also set this mode via Apple Configurator if you don’t have an MDM solution.)

For industrial-strength digital signage, look to systems like Carousel and Kitcast. They offer significant feature sets but charge $20–$25 per screen per month, making them appropriate mostly in larger business scenarios.

Apple TV for Presentations

The other notable business capability of the Apple TV is displaying presentations on a large-screen TV via AirPlay, which lets you avoid the cabling issues and extra hardware associated with projectors. To enable that, Apple added Conference Room Display mode to tvOS to make it easier for people to connect to the Apple TV via AirPlay.

First, make sure AirPlay is on in Settings > AirPlay and HomeKit. Then, in Settings > AirPlay and HomeKit > Conference Room Display, enable Conference Room Display. Once it’s on, you can:

• Require a PIN on every use of AirPlay. Enable this setting if you’re concerned about someone sending inappropriate content to the TV.
• Set a custom message for the onscreen alert that encourages people to use AirPlay whenever the Apple TV is in Conference Room Display mode.
• Choose a custom photo as the background whenever the Apple TV is in Conference Room Display mode.

From then on, when you turn on the Apple TV, it will open to the Conference Room Display screen and alert. Note that the screen saver plays while in Conference Room Display mode, although the alert may obscure any digital signs you want to display using the screen saver.

AirPlay is the key for sharing screens, displaying Keynote or PowerPoint presentations, or playing videos on an Apple TV in Conference Room Display mode. From a Mac, go to System Preferences > Displays and choose the Apple TV from the Add Display pop-up menu. From an iPhone or iPad, go into Control Center, tap the Screen Mirroring button, and select the Apple TV from the list.

What if someone wants to play a presentation from a Windows PC or share its screen? The solution, though it requires advance setup, is the $17.99 AirParrot, which enables PCs to share screens with Apple TVs.

This is a high-level overview of how you can leverage an Apple TV for digital signage and presentation display—there are lots of details that may be important in your particular situation. If you need help creating an ideal configuration, don’t hesitate to ask us.

(Featured image by iStock.com/necati bahadir bermek)

During its Worldwide Developer Conference keynote on June 6th, Apple took a brief break from showing off new features in upcoming operating systems to throw back the curtains on its new M2 chip and a pair of laptops that use it: an all-new MacBook Air and an updated 13-inch MacBook Pro. Apple said that both laptops will be available in July.

Next Generation M2 Chip Boosts Performance, Offers More Memory

Although we’re still wrapping our heads around the insane performance offered by a Mac Studio with the M1 Ultra chip, Apple is already introducing the next generation of chips to power the Mac line, beginning with the M2. It includes an 8-core CPU and 10-core GPU, and builds on the capabilities of the M1, increasing CPU performance by 18%, GPU performance by 35%, and Neural Engine performance by 40%. It also offers up to 24 GB of unified memory (16 GB max in the M1) and expands memory bandwidth by 50%. Impressive numbers, but still well under the capabilities of the M1 Pro. We expect Apple to release an M2 Pro, M2 Max, and M2 Ultra within the next year or so.

New MacBook Air Brings Complete Redesign

Apple claims the MacBook Air is the world’s best-selling laptop, which isn’t surprising, given the model’s svelte size, zippy performance, and reasonable price point. For this revision, Apple changed the previous wedge-shaped design to a squared-off look that echoes recent Apple products like the 24-inch iMac and iPhone 13. It’s otherwise similar in size to the previous model, though just a touch thinner and lighter. It’s the same width and a bit deeper, likely because it boasts a 13.6-inch screen and a full-height function key row with Touch ID. Happily, it now charges using Apple’s MagSafe 3 technology. You can get the new MacBook Air in four finishes: silver, space gray, starlight, and midnight.

The new MacBook Air’s screen isn’t just bigger, it’s also better. It has a slightly higher resolution of 2560×1664, it’s brighter, and it supports up to 1 billion colors. In other words, it’s gorgeous, and you can supplement it with an external display up to 6K in resolution. Embedded at the top of the screen is a better webcam with a 1080p resolution instead of the previous 720p resolution. Apple also enhanced its audio capabilities with a four-speaker sound system and a three-mic array with directional beamforming.

The price of the M2-based MacBook Air starts at $1199, but additional processing power, memory, and storage are available:

• Chip: Choose from either an M2 with an 8-core CPU and 8-core GPU or one with an 8-core CPU and 10-core GPU ($100).
• Memory: 8 GB of unified memory is standard, but you can opt for 16 GB ($200) or 24 GB ($400).
• Storage: The base level of SSD storage is 256 GB, with upgrades to 512 GB ($200), 1 TB ($400), or 2 TB ($800).

Like the previous M1-based MacBook Air, the new model sports two Thunderbolt/USB 4 ports on the left side (next to the MagSafe port) and a 3.5 mm headphone jack on the right side. It also supports Wi-Fi 6 wireless networking and Bluetooth 5.0.

It comes with a 30-watt USB-C power adapter, or you can pay $20 more for either a 35-watt power adapter with two USB-C ports or a 67-watt USB-C power adapter that supports the M2-based MacBook Air’s fast charging capabilities. If you opt for the higher-end M2 chip and at least 512 GB of storage, you get one of the more-capable power adapters for free.

Although the new MacBook Air is a little more expensive than a comparably configured M1-based MacBook Air, it sports better performance, more memory, a bigger and better screen, a better webcam, a larger function key row, better speakers, and MagSafe 3. Nevertheless, if you’re working on a tight budget, the least expensive M1-based MacBook Air remains available for $999, and it’s still a fine machine.

In the end, it’s hard to go wrong with the new M2-based MacBook Air when upgrading from an Intel-based Mac laptop or supplementing your desktop Mac with a laptop. It’s small, light, powerful, and cost-effective, if not a significant enough jump to warrant upgrading from an M1-based MacBook Air.

Updated 13-inch MacBook Pro Gains M2 Chip

While the new MacBook Air is a complete redesign, the updated 13-inch MacBook Pro is unchanged from its M1-based predecessor, apart from the move to the M2 chip. Since that’s the same chip that’s in the MacBook Air and the price is identical for comparable configurations, the question becomes why you’d buy the 13-inch MacBook Pro instead of the new MacBook Air.

On the plus side, the 13-inch MacBook Pro has cooling fans that enable it to maintain peak performance for sustained loads—the fanless MacBook Air will throttle itself to avoid overheating if you push it for too long. The MacBook Pro’s battery life is likely a little longer, given that it has a large battery. Finally, it has a Touch Bar instead of a function key row, which some may like.

However, the new MacBook Air’s slightly larger screen supports more colors (1 billion versus millions), and the MacBook Air has a better webcam and potentially better speakers. It’s also a little thinner and lighter.

In balance, we recommend the MacBook Air unless you love the MacBook Pro’s Touch Bar, which seems to be on the way out. The 13-inch MacBook Pro starts at $1299 for an 8-core CPU, 10-core GPU M2-based model with 8 GB of unified memory and 256 GB of SSD storage. The build-to-order options are the same as for the MacBook Air.

(Featured image by Apple)

It’s that time of year again. Apple CEO Tim Cook and numerous Apple employees took the virtual stage again at the company’s Worldwide Developer Conference keynote on June 6th to share what we can expect to see later this year in macOS 13 Ventura, iOS 16, iPadOS 16, and watchOS 9. (Almost no mention was made of tvOS or the HomePod, but Apple will undoubtedly move them forward in small ways as well.)

The announcements came thick and fast, and like last year, many of the technologies cut across several of Apple’s operating systems. Before we dive in, however, remember that some older devices won’t be able to upgrade. Here are the basic system requirements, though certain features won’t be available on all devices:

• macOS 13 Ventura: iMac, iMac Pro, MacBook, and MacBook Pro from 2017 and later. MacBook Air and Mac mini from 2018 and later. Mac Pro from 2019 and later. Mac Studio from 2022.
• iOS 16: Second-generation iPhone SE, iPhone 8, and later
• iPadOS 16: Fifth-generation iPad and later, fifth-generation iPad mini and later, third-generation iPad Air and later, and all iPad Pro models
• watchOS 9: Apple Watch Series 4 and newer, including the Apple Watch SE

Here are the promised new features we think will have the most impact on your Apple experience. Assume that these features are available on the Mac, iPhone, and iPad unless otherwise specified.

Customizable iPhone Lock Screen

We’ve been able to put a photo on the iPhone’s Lock screen for years, but that’s it. With iOS 16, Apple is opening up lots of customization options along the lines of what you can do to Apple Watch faces. To start, you can customize the font, color, and placement of various options, just like a watch face. Photos dynamically display in front of the time, and you can have a set of photos shuffle throughout the day. Widgets from Apple and third-party developers provide at-a-glance information so you can check the weather, say, without even unlocking your iPhone. Notifications now scroll up from the bottom, and Live Activities help you stay up on the music that’s currently playing or the latest score in the big game.

Messages Gains Editing, Undo Send, and Mark as Unread

At long last, Messages will let us edit messages after sending, undo sending to call a message back, and mark messages as unread. The first two features are essential for clear communication, especially when you’re fixing auto-correct failures, and being able to mark messages as unread ensures that you won’t forget to respond to something that you read when you’re not in a position to reply.

Mail Adds Undo Send, Scheduled Send, Follow-up, and Remind Me

It’s surprising that Apple hasn’t spent more time on Mail in recent years, but that’s changing in 2022, when it will gain some welcome features that are commonplace in other email apps. You’ll be able to undo sending, which is helpful when you remember something to add to a message within 10 seconds after clicking the Send button. For more specific timing, scheduled send lets you specify when a message should go out. This is helpful when you are working on the weekend or late at night but don’t want your co-workers to feel that they need to reply right away.  Mail will also move sent messages that haven’t received replies to the top of your inbox so you can follow up, and you can set a reminder to come back to messages that you’ve opened but not dealt with (many of us just mark those as unread).

Multi-Stop Routing in Maps

No longer are you limited to a single destination when creating a route in Maps. You’ll be able to specify up to 15 stops on a route, making it easy to build a trip that includes a swing by your favorite diner, a quick visit with an old friend, and a pilgrimage to the World’s Largest Bull in Iowa.

iCloud Shared Photo Library Improves Family Photo Sharing

Apple’s latest attempt to help families share photos looks like the best yet—certainly better than the shared Family album that’s created for Family Sharing groups now. It will be a completely separate iCloud photo library shared with up to five other people. You’ll be able to populate it with all your existing photos or a subset based on start date or who’s in them. Everyone will have equal permission to add, edit, favorite, caption, and delete photos, so maintaining and improving it becomes a group activity. Sharing new photos will be easy with a switch in the Camera app, automatic sharing based on proximity to family members, and sharing suggestions in Photos.

Passkeys Aims to Replace Passwords… Eventually

Apple’s new Passkeys technology, which is associated with the work of an industry consortium called the FIDO Alliance to ensure cross-platform support, aims to replace passwords for websites and apps with private passkeys that are stored only on your device and accessed by Touch ID or Face ID. Passkeys are easier to use than passwords and significantly safer because they can’t be stolen from websites and each one is specific to the site for which you create it. They’ll be available on all your Apple devices, syncing end-to-end encrypted through iCloud Keychain.

Use Your iPhone as a Webcam for Your Mac

Mac webcams are nowhere near as good as the rear-facing cameras in your iPhone, so Apple is helping us improve our videoconferencing by using an iPhone as a webcam and microphone. The feature, called Continuity Camera, works wired or wirelessly and can automatically switch to using your iPhone as a webcam when you bring it close to your Mac. It provides Portrait mode to blur the background, Center Stage so you can move around, Studio Light to dim the background and illuminate your face, and even Desk View to show what’s on your desk in front of your Mac. Apple says Belkin will be making clips to attach your iPhone to your Mac.

Stage Manager Offers New Window Management Approach

We’re not yet sure what to make of Stage Manager, which is Apple’s new approach to window management on the iPad and Mac. It puts one app in the center of the screen while keeping other apps off to the side, making it easy to flip between apps or show multiple apps at once. It doesn’t replace traditional window management—you have to turn it on in Control Center—so you won’t be forced to change, but it might be welcome, especially on the iPad, where it also enables the use of an external display.

Simultaneous Dictation, Touch Selection, and Keyboard Editing

On the iPhone and iPad, you’ve been able to tap a microphone button to invoke Dictation, a huge boon when you want to send a message without typing. In iOS 16 and iPadOS 16, Apple has radically improved Dictation, so you can now simultaneously talk, type, edit on the keyboard, select text via touch, and use the Apple Pencil (on an iPad). Dictation will also automatically add commas, periods, and question marks as you dictate, and you can insert emojis with voice commands. Sadly, it seems that the Mac gets only the punctuation and emoji capabilities.

Medications App on the Apple Watch

Many of us have to take medications, vitamins, and supplements regularly. To help us better manage our health, Apple is adding the Medications app to watchOS 9. You’ll be able to enter your meds in the Health app on the iPhone, be alerted to any critical interactions between drugs, and have your Apple Watch notify you to take the right pills at the right times.

Weather App Appears on the iPad and Mac

Finally, because our list goes to 11, Apple says it’s bringing the Weather app to the iPad and the Mac. Since Weather has been on the iPhone since the beginning, it’s hard to fathom what took Apple so long. If you haven’t already jumped ship for one of the 17,000 other weather apps out there, you’ll be able to enjoy using Apple’s built-in app in iPadOS 16 and macOS 13 Ventura.

Apple’s upcoming operating system releases boast many other new features, and we plan to explore more of them once everything ships in a few months. We’ll let you know when it’s time to update!

(Featured image by Apple)

It’s often tough to figure out exactly what a singer is saying (which can lead to some amusing mistakes), but for many songs in Apple Music, you can bring up full lyrics in the Music app, regardless of which device you’re using. On the Mac, click the speech balloon button in the upper-right corner to display the lyrics pane on the right side of the window. On an iPhone, tap the playback controls at the bottom of the screen to bring up the Now Playing view, then tap the speech balloon button in the lower-left corner to show lyrics. Music on the iPad is similar to the iPhone, but the speech balloon button is on the right side. With many songs, the lyrics will scroll as the song plays, but with others, you’ll just get a static display. Either way, you’ll know that the ants, my friends, are not blowin’ in the wind.

(Featured image by iStock.com/Chattrawutt)

Renting a car has become more interesting in recent years due to changes automakers have been making to car electronics. For example, Apple’s CarPlay is becoming a common feature on rental cars. That lets you run Apple Maps or Google Maps on your iPhone while displaying the map on the car’s built-in screen and routing spoken directions through the car’s speakers. It’s way better than trying to prop your iPhone on the dash for navigation directions.

Although there are no guarantees, rental cars are usually recent models, so it’s likely that if one has a screen, it will support CarPlay. Look for some indication on the screen, see if the car is in Apple’s list of supported models, or check the car’s manual in the glove compartment. (Car manuals are universally terrible, but search for CarPlay in the index.) It might even be worth asking at the rental car desk if it’s possible to get a CarPlay-enabled car.

CarPlay setup should be easy. It will add only a few minutes to the time you already spend adjusting seats and mirrors and familiarizing yourself with the car’s controls. Start by plugging your iPhone into the car’s USB jack with a Lightning cable to see if that’s sufficient to start pairing. If the car supports only wireless CarPlay, you’ll instead tap a button on the screen or hold down the voice control button on the steering wheel to initiate pairing.

You may be prompted to transfer contacts and favorites to the car for access via Bluetooth, but don’t bother—you can access everything you need on your iPhone via CarPlay. There’s no worry about CarPlay revealing any of your information to later car renters.

(It’s worth keeping a Lightning cable in the car for the entire trip because GPS navigation drains iPhone batteries quickly. Keep the iPhone plugged in to ensure you have power for other activities. Remember, CarPlay just sends the iPhone’s display and audio to the car—the iPhone is still doing all the navigational work, so CarPlay won’t do you any good if your iPhone is drained.)

Once configured, CarPlay will likely display a map on screen—that’s Apple’s Maps. Assuming you want to leave the rental car agency and get on the road, bring up directions to your destination in Maps on the iPhone, and everything will start appearing directly on the car’s screen. If you don’t hear spoken directions, make sure the car stereo’s volume is turned up.

You can control CarPlay with the car’s touchscreen or Siri: use “Hey, Siri,” press the voice control button on the steering wheel, or touch and hold a button on the car’s screen. That’s helpful for playing music from your iPhone instead of suffering with random radio stations. Stick with searching for new destinations in Maps when you’re not driving, however, since using any unfamiliar car interface distracts from driving safely, especially when you’re in a new location.

The icons on the left sidebar of the CarPlay display give you access to recent mapping and audio apps, plus Settings. Tap the bottom icon to switch to a tile view that shows the map, Now Playing, and favorite destinations.

If you’re staying in the same location for several days, set its address as a favorite in Maps so it’s easy to navigate back to it merely by tapping a button on the car’s touchscreen. Although Maps works well, if you prefer Google Maps, you can now use that instead. Just start navigating in Google Maps, and CarPlay should automatically bring it up—you can also tap the bottom icon when in tile view to switch to a Home screen-like view of all apps and tap Google Maps there. If you have to swipe left to find the app you want, adjust the icon order on the iPhone in Settings > General > CarPlay > Car Name > Customize.

On subsequent trips, CarPlay should connect automatically and be available for use within a minute or two of starting the car. If it doesn’t, you may need to restart the phone, turn the car off and on again, or even start over by deleting the connection from the car and using Settings > General > CarPlay > Car Name > Forget This Car. You may need to delete the Bluetooth pairing from the car first.

There’s much more to CarPlay, but you’re traveling, so spend your time relaxing and enjoying the trip rather than fussing with technology!

(Featured image by Tonya Engst)

In a move that should surprise no one, Apple has discontinued macOS Server, which started out as a server-focused version of Mac OS X and eventually morphed into a set of add-on network servers for macOS. Exactly what was in macOS Server varied over time, but in 2018, Apple trimmed it to just Profile Manager, Open Directory, and Xsan. That was made possible in part because Apple integrated Caching Server, File Sharing Server, and Time Machine Server into every installation of macOS 10.13 High Sierra and later. If you’re still using macOS Server, you can continue to download (look through your purchases) and use the app with macOS 12 Monterey, but it’s time to start planning your migration since Apple says macOS Server won’t work at all in the next version of macOS. Contact us if you need advice on the best way to proceed.

(Featured image by iStock.com/Daniel Megias)

Macs—and Apple products in general—tend to last a long time. It’s not unusual to see someone happily using an 8-year-old MacBook Pro. As much as it’s environmentally responsible to use electronics as long as possible, doing so may reduce your productivity or leave your business in a precarious situation if a hardware failure forces an upgrade at an inconvenient time.

Another factor to consider is whether or not you can get service and parts for your older device. It’s easy to assume that Apple will fix whatever you bring in, but unfortunately, that’s not the case. Apple has policies surrounding how long it guarantees to provide service and parts, which is reasonable. No one would expect Apple to repair a 128K Mac from 1984—many repair techs hadn’t even been born then.

All Apple products fall into one of three categories: current, vintage, and obsolete. Current products, which Apple defines as those that were sold within the last 5 years, are eligible for service and parts from Apple, Apple Authorized Service Providers, and Independent Repair Providers. In other words, if you bought your Mac new within the last 5 years, you won’t have any problem getting Apple to fix it.

(Independent Repair Providers are firms that have signed up for Apple’s Independent Repair Provider Program to provide out-of-warranty iPhone and Mac repairs using Apple-provided parts, tools, service guides, and diagnostics. Other repair shops can repair Apple products but may lack Apple certifications and have to source parts from other suppliers.)

Things get trickier with the other two categories:

• Vintage: Apple considers a product to be vintage when the company stopped selling it more than 5 and less than 7 years ago. During this 2-year window, Apple says that service and parts may be obtained, subject to parts availability.
• Obsolete: As you’d expect, a product is considered obsolete when Apple hasn’t sold it for more than 7 years. Apple will not service obsolete products, and service providers cannot order parts for them.

There is one exception to these policies. Mac laptops may be eligible for an extended battery-only repair period for up to 10 years from when the product was last distributed for sale, subject to parts availability. That makes sense since a new battery may be all an old MacBook needs to keep working.

Apple maintains a page listing all vintage and obsolete products. To determine which Mac model you have, choose About This Mac from the Apple menu. For iPhones, iPads, and iPods, Apple provides pages explaining how to identify your model.

Apple’s policies surrounding vintage and obsolete products shouldn’t make a huge difference to most users. That’s because once a Mac hits 5 years old, it’s likely that upgrading to a new model will provide significant benefits. Many businesses prefer a 3-year replacement cycle because they’ve determined that’s the sweet spot where increasing support costs and lower performance make it worth selling the old Mac and buying a new one that’s faster and more reliable.

Of course, there’s nothing wrong with keeping a Mac longer if it meets your needs and you don’t mind spending more on support. At some point, though, products in the vintage and obsolete categories are living on borrowed time.

(Featured image by iStock.com/Soulmemoria)

Prior to iOS 13, when you were editing text on an iPhone or iPad, Apple provided a magnifying glass that showed the position of the insertion point. It worked, but was clumsier than just moving the insertion point directly, which is what Apple enabled in iOS 13 and iOS 14. The only problem? Your finger usually obscures the text you want to edit. In iOS 15, Apple brought back the text magnification bubble to show you where the insertion point is in the text under your finger. If you’ve missed that feature, touch and hold on some text and drag the insertion point. Even easier is trackpad mode on the iPhone, which lets you touch and hold the Space bar to turn the entire keyboard area into a virtual trackpad that lets you move the insertion point above.

(Featured image by iStock.com/Ralf Geithe)