Author Archives: mike

Block Telemarketing Calls Automatically on Your iPhone

Junk calls are one of the great annoyances of the modern world. You’re minding your own business when your iPhone vibrates in your pocket. You pull it out, curious as to who’s calling, but don’t recognize the number. You may notice that it’s in the same exchange as your phone number, suggesting that it’s a neighbor. But no. When you answer, it’s “Heather,” a pre-recorded voice wanting to sign you up for a resort vacation, give your business a loan, or help with your credit card debt. Angered by the intrusion, you tap the red hangup button, wishing you had an old-style telephone receiver to slam down.

There’s no way to retaliate against these scum-sucking bottom feeders, and the best option is to hang up immediately. For quite a few versions of iOS, you’ve been able to block a caller manually—just tap the i button next to the call in the Recents screen in the Phone app, scroll to the bottom, and tap Block This Caller. But that’s seldom worth doing since telemarketers often spoof the numbers they call from, so it’s unlikely you’d get a second call from the same number.

Instead, we recommend taking advantage of a feature Apple introduced in iOS 10 that enables apps to block calls for you. Quite a few of these apps have appeared, with some of the best reviewed being Hiya, Mr. Number, RoboKiller, and Truecaller. Hiya and Mr. Number are both free and from the same company.

In general, these apps work by receiving caller ID information from iOS and comparing it against both your local contacts (to identify good calls) and a constantly updated database of numbers used by telemarketers (bad calls). Calls from your contacts ring through normally, as do calls from phone numbers not in either of those sets. That’s key, since your doctor might call back from a secondary number, or your kid’s new teacher might call to talk about an upcoming snack day. But if you receive a call from a number known to be used by a telemarketer, the app can either identify it on the incoming call screen or block it automatically, sending it to voicemail.

To enable one of these apps, after you download it from the App Store, go to Settings > Phone > Call Blocking & Identification and enable its switch. You’ll probably also have to do some setup in the app itself, providing your phone number, perhaps creating an account, and determining what should happen with different calls (Mr. Number is shown below, right).

With Hiya and Mr. Number, you can copy a number from the Phone app’s Recents screen (tap the i button for a call, and then press the number to access a Copy button) and then look it up to learn more and see comments other users have made. And if you get a telemarketing call from a number that the app doesn’t recognize, you can submit it to protect others.

RoboKiller claims that it wastes the telemarketers’ time by playing pre-recorded “Answer Bots” conversations to keep them on the line, preventing them from calling more people.

Details vary by app, but the only real downside to using one of these apps is that it may ask for information about you or your contacts to improve its services. If that feels intrusive, investigate one of the apps that requires a membership, like RoboKiller, to see if it better answers your concerns.

In the end, it comes down to how many telemarketing calls you receive each day, week, or month. If you’re lucky and get only one or two per month, it’s probably not worth messing with a call blocking app—maybe just send unidentified (and unexpected) calls to voicemail. But if you’re interrupted by multiple junk calls per day or week, give one of these apps a try and let it reduce the onslaught.

Need to Do Some Simple Math? Get Siri to Do It!

If you’re reading this, chances are good that you’re not in elementary school, but it’s still easy to end up with a bunch of numbers you need to calculate. Perhaps you’re trying to total receipts for an expense report, average your kid’s report card grades, or split a restaurant bill. Either way, instead of launching the Calculator app on your iPhone (it’s oddly missing from the iPad), get Siri to do the math for you. For each the above examples, try the following, making sure to speak the decimal point as “point” or “dot.” “What is 113.25 plus 67.29 plus 89.16?” “What is the average of 92 and 96 and 82 and 91?” “What is 235.79 divided by 6?” Siri always shows you the calculation, so you can verify that it heard you correctly, just in case you’re doing this in a loud restaurant.

10 Things You Need to Know about Apple’s New HomePod Speaker

After months of anticipation, Apple’s new HomePod smart speaker finally shipped in mid-February. I got one and generally, I like it. It makes the most sense if you’re an Apple Music subscriber. If you use a different service for music, like Spotify, you might want to look elsewhere, say Sonos. Whether you have a HomePod on your credenza (which may be a bad spot for it!) or you’re still deciding if you want to buy one, here are ten things you should know:

  1. Furniture rings. Let’s get this one out of the way. The HomePod can leave rings on oil-finished wood furniture because the silicone base can react with certain wooden surfaces. That has to be embarrassing for a company that prides itself on materials expertise like Apple. The solution is easy—just put something under it.
  2. Single user. Anyone in the room can give Siri commands, but when it comes to account-based connections, the HomePod is a single-user device. So if you set it up, which is really quite easy, it will connect to your Apple Music account, your iMessage account, your iCloud account for Reminders, and so on. That’s fine for you, but your family members won’t be able to access their Apple Music playlists, for instance.
  3. Speakerphone. The HomePod may be the best speakerphone you’ve ever used. Alas, you can’t initiate a call on it, but once you start one on your iPhone, you can transfer the call by tapping the new Audio button that replaced the Speaker button in iOS 11.2.5 and selecting the HomePod.

  4. Apple Music. The HomePod can act as an AirPlay speaker, and can thus play audio from your other Apple devices. But when you control it via Siri, the music must come from Apple Music, your iTunes Store purchases, or be matched in your iCloud Music Library. To send Mac audio from apps other than iTunes to the HomePod, get Rogue Amoeba’s Airfoil.
  5. Audio power. It may be small, but the HomePod has plenty of power. At 6 feet, the sound output at 100% volume at 80 decibels, which is louder than is comfortable.
  6. Volume control. Speaking of volume, you control it by percentages, as in “Hey Siri, set the volume to 15 percent.” You can also tap the + and – buttons on the top of the HomePod to adjust the volume in 5% increments.
  7. Electrical usage. The HomePod may be turned on all the time—it has no power switch—but it uses very little electricity. In our testing, it used 2.5 to 3 watts when it was idle but has been used recently, and 4 to 7 watts when playing. Leave it alone in a quiet room for a while, and its power usage drops to essentially 0 watts with just an occasional 1.5-watt spike.
  8. Good listener. The HomePod hears your commands remarkably well, even when it’s playing music at a high volume. You shouldn’t have to shout at it.
  9. Hey Siri. If you’re within earshot of a HomePod and want to give Siri a command on your iPhone or Apple Watch, don’t say “Hey Siri” right away. Instead, to use your iPhone, unlock it first. Or, to use your Apple Watch, raise your wrist. Apple has an explanation of how Hey Siri works with multiple devices.
  10. Apple TV. You can play audio from your Apple TV through your HomePod. On the main screen of the Apple TV, press and hold the Play/Pause button on the Siri Remote, and then select the HomePod before playing a show. Or, while playing video, swipe down on the Siri Remote, swipe right to select Audio, and then select your HomePod in the Speaker list.



    Once you’ve transferred audio to the HomePod, you can use Hey Siri commands to pause and play the Apple TV content, change volume, and even rewind and fast-forward by a certain amount of time (“Hey Siri, rewind 10 seconds”). However, other things that Siri on the Apple TV can do, like tell you who stars in a movie, work only when you press and hold the Siri button on the Siri Remote.

Much as the HomePod works well right now, it stands to improve in the coming year. Apple plans to release software updates that will enable two HomePods in the same room to provide true stereo sound, and that will let you control multiple HomePods simultaneously for multi-room audio.

iCloud Photo Library Users: Do NOT Turn Off iCloud

File this warning under “unless it’s absolutely necessary.” If you use iCloud Photo Library on your Mac, don’t sign out from iCloud. Also, don’t deselect the iCloud Photo Library checkbox in either the Photos options of the iCloud pane of System Preferences or in the iCloud preferences in Photos itself. Why not? Because, when you re-enable iCloud or iCloud Photo Library, Photos will re-upload all your photos, which could take days. (It’s not really re-uploading all of them, but even just resyncing will take a long time.) Worse, if you don’t have enough space in iCloud for your entire Photos library again, you’ll have to upgrade to a larger plan temporarily, resync, and then downgrade to your previous plan. Apple will refund you the cost of the upgrade, but you’ll have to work with support to get reimbursed. Read more at TidBITS.

Trading Faces: Picking a Better Face for People Photos Recognizes

Apple’s Photos app is remarkably good at identifying people in your snapshots and collecting all the pictures that contain a particular person into a group in its People view. At its top level, the People view shows a thumbnail photo for each person, picking one automatically from all the available photos. Needless to say, it doesn’t always pick the photo you want, so if you dislike what’s there, you can change it easily on the Mac. In Photos, click People in the sidebar and double-click the thumbnail of the person you want to change. If necessary, click Show More to see all their photos, then Control-click the desired photo and choose Make Key Photo from the contextual menu.

Create and Name Reminders Lists to Use Them Via Siri

Do you create reminders with Siri on the iPhone? Those reminders are automatically added to your default list, which you set in Settings > Reminders > Default List. That’s great generally—“Hey Siri, remind me to update watchOS tonight at 11 PM”—but less good when you want to maintain different shopping lists. For instance, create a list called “Grocery,” and then you can tell Siri, “Put chocolate-covered bacon on my Grocery list.” Want to get fancy? Make a list called “Hardware,” and then tell Siri, “Add birdseed to my Hardware list, and remind me when I arrive at Home Depot.” You may have to pick the correct Home Depot location from a list, but then you’ll receive an alert reminding you to buy birdseed when you pull into the parking lot. To look at any list via Siri, just say something like “Show my Grocery list.”

Install Minor Operating System Updates to Maintain Herd Immunity

It seems like Apple releases updates to iOS, macOS, watchOS, and tvOS nearly every week these days. It has been only a few months since iOS 11 and macOS 10.13 High Sierra launched, and we’ve already seen ten updates to iOS and seven updates to macOS. Some of these have been to fix bugs, which is great, but quite a few have been prompted by the need for Apple to address security vulnerabilities.

Have you installed all these updates, or have you been procrastinating, tapping that Later link on the iPhone and rejecting your Mac’s notifications? We’re not criticizing—all too often those prompts come at inconvenient times, although iOS has gotten better about installing during the night, as long as you plug in your iPhone or iPad.

We know, security is dull. Or rather, security is dull as long as it’s present. Things get exciting—and not in a good way—when serious vulnerabilities come to light. That’s what happened in November 2017, when it was reported that anyone could gain admin access to any Mac running High Sierra by typing root for the username and leaving the password field blank. That one was so bad that Apple pushed Security Update 2017-001 to every affected Mac and rolled the fix into macOS 10.13.2.

Part of the problem with security vulnerabilities is that they can be astonishingly complex. You may have heard about the Meltdown and Spectre hardware vulnerabilities discovered in January 2018. They affect nearly all modern computers, regardless of operating system, because they take advantage of a design flaw in the microprocessors. Unfortunately, the bad guys—organized crime, government intelligence agencies, and the like—have the resources to understand and exploit these flaws.

But here’s the thing. Security is an arms race, with attackers trying to take advantage of vulnerabilities and operating system companies like Apple, Microsoft, and Google proactively working to block them with updates. If enough people install those updates quickly enough, the attackers will move on to the next vulnerability.

The moral of the story? Always install those minor updates. It’s not so much because you will definitely be targeted if you fail to stay up to date, but because if the Apple community as a whole ceases to be vigilant about upgrading, the dark forces on the Internet will start to see macOS and iOS as low-hanging fruit. As long as most people update relatively quickly, it’s not worthwhile for attackers to put a lot of resources into messing with Macs, iPhones, and iPads.

That said, before you install those updates, make sure to update your backups. It’s unusual for anything significant to go wrong during this sort of system upgrade, but having a fresh backup ensures that if anything does go amiss, you can easily get back to where you were before.

Find the Battery Percentage Indicator on the iPhone X

Wondering what happened to the numeric battery percentage indicator on the iPhone X? The notch takes up enough space at the top of the screen that there was room only for the battery icon, which can be hard to interpret. If you want to see precisely what percentage of your battery is left, swipe down slightly from the top-right corner of the screen. That gives you the full set of indicators, including battery percentage. You don’t have to keep swiping down enough to show Control Center, but if you do, all the indicators will be there too.

Call 911! Or, with an iPhone or Apple Watch, Invoke Emergency SOS.

Have you ever needed to call emergency services from your or someone else’s iPhone? Almost by definition, such calls take place at stressful times, and it can be hard to remember what to do. Or, if you’ve been in an accident, it might be difficult or impossible to navigate the iPhone’s interface. In iOS 10.2 and watchOS 3 and later, Apple added the Emergency SOS feature to help.

Emergency SOS does three things:

  • First, it calls emergency services, using whatever number is appropriate for your location, which could be particularly helpful when you’re traveling abroad.
  • After your emergency call ends, Emergency SOS sends a text message with your location to emergency contacts that you’ve set up previously in the Health app.
  • Finally, it displays your Medical ID for first responders so they can be aware of things like medication allergies. You create your Medical ID in the Health app as well.

How you invoke Emergency SOS varies slightly depending on which Apple device you have:

  • On the iPhone 8, iPhone 8 Plus, and iPhone X, press and hold the side button and either of the Volume buttons until the Emergency SOS slider appears. Either drag the Emergency SOS slider to call emergency services right away, or just keep holding the side and Volume buttons. If you continue holding the buttons down, a countdown begins and an alert sounds; at the end of the countdown, the iPhone automatically places the call, a feature that Apple calls Auto Call. 

     

  • On the iPhone 7 and earlier, rapidly press the side button five times to bring up the Emergency SOS slider. Drag the slider to call emergency services. (The quintuple-click can work on the new iPhones too; it’s an option in Settings > Emergency SOS.)
  • The Apple Watch acts like the newer iPhones. Press and hold the side button to bring up the Emergency SOS slider, or keep holding the side button to start a countdown after which the Apple Watch will call emergency services automatically via Auto Call. The Apple Watch must be connected to your iPhone, be on a known Wi-Fi network and have Wi-Fi Calling enabled, or be an Apple Watch Series 3 with a cellular plan.

It’s only human to want to test this in a non-emergency situation, and you can do so without actually placing the call. On both the iPhone and the Apple Watch, there will be a red hangup button you can tap, followed by an End Call or Stop Calling button. Similarly, you can cancel notifications of your emergency contacts.

You’ll also want to stop calls if they’re placed accidentally—we know someone who had his hand in his pocket in such a way as to press the Apple Watch’s side button long enough to start the call, and since he was in a noisy environment, he didn’t hear the alert or notice anything until the 911 service called his iPhone back.

To add emergency contacts—the people who you’d want notified if you were in an accident, for instance—follow these steps on your iPhone:

  1. Open the Health app, and tap the Medical ID button at the lower right.
  2. Tap Edit, and then scroll down to Emergency Contacts.
  3. Tap the green + button to add a contact.
  4. Select the desired person, and when prompted, pick their relationship to you.
  5. Tap Done to save your changes.

Two notes. First, if you’re concerned about activating the Auto Call feature inadvertently, you can turn it off in Settings > Emergency SOS on the iPhone, and for the Apple Watch in the Watch app, in My Watch > General > Emergency SOS.

Second, bringing up the screen with the Emergency SOS slider also automatically disables Touch ID and Face ID, such that you must enter your passcode to re-enable them.

We sincerely hope that you never have to use Emergency SOS, but that if you do, it proves to be a faster and more effective way of contacting emergency services.

How to Split Restaurant Checks with Apple Pay Cash

You’re out to lunch with tech-savvy friends, one of whom picks up the check and says, “Just send me your share via Apple Pay Cash.” Say what?

Apple Pay Cash is Apple’s new person-to-person payment service, designed to make it easy for individuals to send and receive money. It’s perfect for repaying a friend who buys concert tickets or a relative who picks up some groceries for you. Or rather, it’s perfect if your friends and relatives use iPhones with iOS 11.2 or later—for green-bubble Android acquaintances, you can instead rely on cross-platform services like Venmo, Circle, and Square Cash. Here’s how to start using Apple Pay Cash.

First, if you haven’t yet enabled Apple Pay, go to Settings > Wallet & Apple Pay > Add Credit or Debit Card, and follow the prompts to add at least a debit card. You’ll also need two-factor authentication turned on in Settings > Your Name > Password & Security—regardless of Apple Pay, two-factor authentication is essential for security. With Apple Pay enabled, tap Settings > Wallet & Apple Pay > Apple Pay Cash and run through the setup process. You might also be asked to verify your identity after setup—it’s necessary to send or receive more than $500 in total.

When you’re done, you’ll end up with a new Apple Pay Cash card in the Wallet app. It’s a virtual card that stores money you receive and works like any other debit card for payments. If it doesn’t have enough money on it to cover a payment, you can choose any other debit or credit card you’ve added to Apple Pay. You can also add money to it or withdraw money to a linked bank account. You’ll want to use a debit card when adding money or paying beyond your balance with Apple Pay Cash, since then there is no transaction fee. A credit card incurs a 3% fee.

To send or request money via Apple Pay Cash, you use its Messages app, which is installed automatically. While in an iMessage thread (blue bubbles) with the person with whom you want to exchange money, make sure the app drawer is showing (tap the app button if necessary) and then tap the Apple Pay button in the drawer.

A panel appears with a dollar amount, + and – buttons, and buttons for Request and Pay. Use the + and – buttons to set the amount, or tap the dollar amount to show a keypad where you can enter an exact amount, with cents if necessary. Then tap Request or Pay to insert the transaction into the message. It won’t be sent until you tap the black send button, so if you change your mind, you can tap the little x to delete. Lastly, you’ll be prompted to verify the transaction in the usual Apple Pay fashion, which means authenticating with Face ID on the iPhone X or Touch ID on all other iPhones.

You can even use Siri to initiate transfers—“Send my mother $15.” or “Ask my sister for $4.99.” And if you have an Apple Watch with watchOS 4.2 or later, you can also send money from the Messages app, or send or request money via Siri. On the watch, double-press the side button to confirm the transaction.

Frankly, the only downside to Apple Pay Cash is that it works only within the Apple world. But as long as you want to exchange money with Apple-using friends and relatives, it’s fast, easy, reliable, and one less reason to visit the ATM.