Category Archives: Apple

Make Sure to Back Up iPhone Photos on Your Mac

If your iPhone were to be stolen or suffer an unfortunate accident, would you lose all your precious photos? Those using iCloud Photos are probably shaking their heads smugly, thinking that all those baby and vacation photos are backed up securely in iCloud. iCloud Photos does indeed store a copy of all your photos, but you shouldn’t assume that everything in it is completely protected. Although it’s extremely unlikely that Apple’s systems would fail so that you’d lose anything, the contents of your iCloud account aren’t as safe as would be ideal.

An Aside to Explain Why iCloud Isn’t Perfectly Secure

Recently, Wall Street Journal reporters Joanna Stern and Nicole Nguyen covered a troubling form of crime aimed at iPhone users in an article (paywalled) and accompanying video. Thieves hang out in bars, looking for users who tap in their passcodes instead of using Face ID or Touch ID. Once they’ve learned someone’s passcode with surreptitious shoulder surfing, they grab the iPhone and run. As soon as they’re clear, they use the passcode to change the user’s Apple ID password and enable or reset a recovery key, which prevents the user from employing Find My to locate and lock the iPhone. Worse, with the passcode, they can make purchases with Apple Pay, access all passwords in iCloud Keychain, and use other information on the iPhone to facilitate identity theft. It’s a disaster.

But it gets worse, as the reporters detail in a new Wall Street Journal article (paywalled) and video. By enabling a recovery key, the thief disables Apple’s normal account recovery process for resetting the Apple ID password. In other words, if this were to happen to you, along with all the financial losses and headaches, you would lose access to your iCloud account, possibly forever, and with it, all your photos in iCloud. With luck, Apple will block this attack soon.

For now, follow this commonsense advice to reduce the chances of being victimized:

  • Pay attention to your iPhone’s physical security in public.
  • Always use Face ID or Touch ID in public.
  • If you must enter your passcode in public, conceal it from anyone nearby.
  • Never share your passcode beyond highly trusted family members.

Backing Up Your iPhone Photos

As with so many other modern ills, good backups go a long way toward minimizing the pain of problems. They won’t prevent someone from stealing your iPhone or locking you out of your account, but if that were to happen, at least you won’t lose all your photos!

There are two possible backup scenarios. Using iCloud Photos and downloading originals to your Mac is easiest but requires that you pay Apple for more storage if you have more than a handful of photos. If you don’t use iCloud Photos, you can just back up your iPhone to your Mac or, better yet, import images into Photos on the Mac and then sync them back. It’s more work and fussier, but doesn’t cost anything.

  • iCloud Photos: When using iCloud Photos, the trick to protecting your pictures is to sync the originals with your Mac. In Photos > Settings/Preferences > iCloud, select Download Originals to this Mac. The only downside of this approach is that you need enough disk space on your Mac to hold them all; if that’s not the case, you may need to move your system Photos Library to an external hard drive.
  • iPhone-only photos: If you aren’t using iCloud Photos, the best approach is to connect your iPhone to your Mac using a USB-to-Lightning cable or Wi-Fi and then import new snapshots into Photos on your Mac manually (select the iPhone in the Photos sidebar). It’s helpful to remove the original photos from the iPhone with the Delete Items checkbox after importing so you can manage them solely on the Mac.

    Then you can sync all the photos (or just desired ones, if your iPhone is low on space) back to your iPhone using the Finder. First, select the iPhone in a Finder window’s sidebar. Then click Photos in the button bar at the top, and select “Sync photos to your device from Photos” along with “All photos and albums” and “Include videos” in the options below. Finally, click Apply or Sync.

    Technically speaking, backing up your iPhone to your Mac without syncing to Photos also backs up your photos, but the only way to get them back is to restore a backup onto an iPhone. It’s much better to have all the photos accessible in Photos too.

Either way, once the photos are on your Mac, you should back up all your data using Time Machine, an Internet service like Backblaze, or a third-party app like Carbon Copy Cloner or SuperDuper. If you’re concerned about the quality of your backups for preserving photos, contact us for advice.

(Featured image by iStock.com/metamorworks)

Make Apple Watch Apps Easier to Find with List View

With the original version of the Apple Watch, Apple introduced “grid” view, which shows tiny icons for each app in a random circular pattern, making them difficult to find for most people. Happily, at some point, Apple relented and gave us the more sensible list view, which shows all the apps—with their names—sorted alphabetically. If your Apple Watch shows apps in grid view when you press the Digital Crown, fix it by opening the Watch app on your iPhone, tapping App View, and selecting List View. You can also do this on the watch itself in the Settings app.

(Featured image by Adam Engst)

“Juice Jacking” Returns to the News but Still Hasn’t Happened

Much has been made in the media about a recent FBI warning about “juice jacking,” the theoretical act of installing malware on or stealing data from an iPhone connected to a public charging station. Researchers first demonstrated juice jacking in 2011 at the Defcon security conference.

There’s no harm in following the FBI’s advice, but why raise the topic now? When questioned by the fact-checking site Snopes, the Denver office of the FBI said it was a standard public-service announcement tweet.

More importantly, there’s no indication that there’s any reason to worry. The security site Krebs On Security quoted one of the original juice jacking researchers as saying that he isn’t aware of any public accounts of a juice jacking kiosk existing in a public place outside of a security conference.

Making the risk of juice jacking even less concerning are security changes that Apple has made to iOS and iPadOS. Now, when you connect a device to a USB charger or device that does anything beyond providing power, you’ll see a prompt asking if you trust it. Given that there are no documented instances of juice jacking outside of a demonstration, it’s highly improbable that you’d get such a prompt when connecting to a public charging station, but if that were to happen, tap Don’t Trust and unplug your device immediately.

To block all possibility of juice jacking, you could:

  • Bring your own USB charger and plug it into a standard wall outlet.
  • Charge your iPhone from a battery pack and recharge the battery from a public charger.
  • Use a public wireless Qi charger. No cables, no worries.
  • Connect a USB data blocker to the end of your charging cable when using a public charger.
  • Rely on a special USB cable that can only charge, not carry data.

But honestly, just as with warnings about poisoned Halloween candy, these juice-jacking warnings don’t seem to be based on any documented instances. Our take? It’s sensible to bring a USB charger when traveling and carry a battery pack as a backup, but there’s no reason to worry about security when using a public charger. Amusingly, while we were editing this article, Ars Technica published a lengthy piece expanding on everything we’ve just said.

(Featured image by iStock.com/ClaireLucia)

Sidestep MacBook Optimized Battery Charging When Necessary

Have you ever run into a situation where the battery icon in your menu bar is stuck at 80% even though your Mac has been plugged in for hours? Luckily, there are several easy workarounds, but first, let us explain what’s going on.

In the past few years, Apple has added optimized battery charging features to many of its battery-powered products, including the iPhone, the Apple Watch, and the MacBook Air and MacBook Pro. In all cases, Apple’s goal is to increase the lifespan of your devices’ lithium-ion batteries by reducing the amount of time they spend fully charged.

With the iPhone and Apple Watch, Apple achieves this by learning your charging patterns and delaying charging past 80% in certain situations. The optimized charging algorithm then charges the device to full just before you’re likely to unplug it. For most people, that probably happens overnight, so the device is ready in the morning.

With the MacBooks, the background is slightly different. Many people use their MacBooks at desks, often connected to large displays, so they spend a lot of time plugged into power. In the past, that would keep the battery fully charged and generate heat, both of which shorten the lifespan of lithium-ion batteries. So once again, Apple’s optimized battery charging technology tries to hold the battery at 80% and charges it to full only when it thinks you’ll need to use it away from the desk. If you seldom take it anywhere, it could be held at 80% most of the time.

That works best when you have a regular schedule, but it’s easy to end up in a situation where you need to grab your MacBook and head out—such as for an overnight trip—where you won’t be able to recharge easily. If the optimized battery charging algorithm wasn’t expecting that, you could find yourself with a battery that’s only at 80% to start, significantly reducing your battery life.

There are three ways to work around this problem, depending on how troublesome it is for you:

  • Resume charging: If the optimized battery charging algorithm has paused charging at 80% but you want to leave with a full charge, click the battery icon in the menu bar and choose Charge to Full Now. That will take some time, so make sure you initiate the final charging early enough. This workaround is most helpful if you only occasionally need a full charge.
  • Disable optimized battery charging temporarily: Let’s say you’re on that overnight trip and need to be sure that your MacBook is fully charged for your 6 AM flight home. To ensure you don’t wake up to a partially full battery, you can temporarily disable optimized battery charging. In macOS 13 Ventura, choose System Settings > Battery, click the ⓘ next to Battery Health, turn off the Optimized Battery Charging switch, and click Turn Off Until Tomorrow in the dialog that appears.

    In macOS 12 Monterey and earlier, choose System Preferences > Battery, deselect Optimized Battery Charging, and click Turn Off Until Tomorrow.
  • Disable optimized battery charging permanently: Some people have unpredictable schedules. While the optimized battery charging algorithm may simply throw up its hands and allow your battery to charge fully at all times, if you find yourself continually fighting it, follow the steps above and click Turn Off to disable it permanently. Be aware that this may reduce the overall lifespan of your battery.

If all this seems fussy, it’s because Apple was criticized some years ago when it introduced optimized battery charging for the iPhone without informing users, some of whom were upset by the seemingly unpredictable charging behavior. Apple now makes the controls accessible to users, which is good but adds complexity.

Although we recommend leaving optimized battery charging enabled in most situations, there are times when it’s reasonable to turn it off to ensure you have as much power as possible for the upcoming work session.

(Featured image by iStock.com/Konev Timur)

iOS 16.4 Adds Voice Isolation Feature to Improve Cellular Calls

In iOS 15, Apple added the Voice Isolation feature to FaceTime calls to filter out noise around you while you’re talking, which is a boon if you’re making a call in a loud space or outside environment. With the recently released iOS 16.4, Apple has now brought that feature to cellular calls as well, but it’s not an option in Settings > Phone, as you might expect. Instead, during a call, open Control Center by swiping down from the top right of the screen (Face ID iPhones) or up from the bottom (Touch ID iPhones). Then tap the Mic Mode button and Voice Isolation. You won’t hear any difference, but the person on the other end should be able to hear you better. iOS remembers your setting, so switch back to Standard when you’re done—Voice Isolation may not sound as good as Standard in quiet spaces.

(Featured image by iStock.com/Jub Job)

How to Add Important Metadata to Scanned Photos

Photos we take today with our iPhones and other digital cameras automatically have metadata associated with them, information like time and date, camera type, lens and exposure information, and even location (with iPhones and newer cameras). Other metadata, like titles and faces, we have to add manually.

Four of these pieces of metadata are particularly useful:

  • Dates ensure that photos sort correctly in Photos.
  • Titles simplify searching and make it easier to group photos.
  • Locations let you see photos on a map and search by location names.
  • Faces collect images of individuals automatically after you identify some manually.

Problems crop up when you have old digital photos that lack full metadata and with scanned photos, which seldom have any metadata at all. The lack of metadata hits especially hard if you’ve taken advantage of a service that scans boxes of old snapshots so you have digital versions. Bulk scanning is a great way to protect the images and share them with others, but without appropriate metadata, the images can be nearly incomprehensible to anyone who doesn’t already know who’s in them and when and where they were taken.

Happily, Photos has tools for adding metadata to multiple images at once. If you have a large collection of scanned photos, follow along to learn how to give them the metadata that will make them easier to find and understand in the future.

Before we get started, make sure you know how to select multiple images at once in Photos. There are four basic approaches:

  • Drag: Click in any blank area, and drag a rectangle around the pictures you want to select. If you drag to the top or bottom of the screen, Photos scrolls to bring more images into view. Dragging is easy, but you can select more than you want.
  • Shift-click: Select one picture. Then hold down the Shift key and click any other picture to select both of them and all the images in between. Shift-clicking is the fastest and most accurate way to select many contiguous photos.
  • Command-click: To select an arbitrary set of photos, Command-click each one to select it; another Command-click on a selected image deselects it. Command-clicking is too slow for selecting a lot of photos, but it’s great for removing photos from the selected set if you’ve accidentally added too many with another method.
  • Select All: If you want to select all the photos in an album, choose Edit > Select All.

Change Dates

Photos scanned by a service will likely come back with the date they were scanned. That’s not helpful, and while it’s hard to know exactly when the photos were taken, if you can get them in at least the correct year, they’ll sort reasonably in Photos. Once you’ve selected the photos you want to adjust, follow these steps:

  1. Choose Image > Adjust Date & Time to bring up the Adjust dialog.
  2. In the Adjusted field, enter the date you want to apply to the selected photos.
  3. Click Adjust.

It’s important to note that this doesn’t change the date and time to what you enter exactly. Instead, it adjusts each photo’s date and time by the amount specified. In all likelihood, the selected photos have slightly different times and possibly dates, so adjusting them by the same amount means they’ll retain their basic order. In the screenshot above, you can see that each photo’s date will move more than 55 years into the past to when that tractor was newer.

Change Titles

No photos, scanned or taken with an iPhone, will automatically have useful title data assigned to them. At best, the title might be the same as the image’s filename, something unhelpful like IMG_3343.JPG. In Photos’ predecessor iPhoto, Apple provided a way of changing the titles of selected photos and appending a sequential number to each image. That way, you could have Niagara Falls Trip 1, Niagara Falls Trip 2, and so on.

That feature is no longer available in Photos. You can still change the titles of selected photos, but all the titles will be the same, without a sequential number. Once you’ve selected the desired images, follow these steps:

  • Choose Window > Info to bring up an Info window.
  • In the field labeled “Various Titles,” enter the desired title.
  • Press Return to apply the title.

If you desperately want sequential numbers appended to your titles, there is a way of doing it using AppleScript, as explained in this discussion forum post.

Change Locations

Scanned photos and those taken with most digital cameras won’t have location metadata showing where the photo was taken. With many photos, you may not know the precise location—who remembers where that picnic in 1980 was held?—but you can probably specify the city or state/province. The process for adding locations is similar to adding titles.

  1. Choose Window > Info to bring up an Info window.
  2. In the field labeled Assign a Location, start typing the name of the location until you see the correct location appear in the suggestion list below.
  3. Click the desired location to assign it to the selected photos.

If you want to do a lot of geotagging, check out the app HoudahGeo, which provides additional tools for connecting locations with images stored in Photos. It even lets you drag images to spots on a map, which may be faster than typing in locations.

Identify Faces

Though not perfect, the facial recognition feature in Photos is a wonder of modern machine learning. Once you identify someone a few times and then confirm or reject additional suggestions, Photos automatically identifies people as they appear in new photos. It could be particularly effective when importing a large number of old family photos where you might not recognize all the people in a previous generation. For help using facial recognition, refer to Apple’s Photos documentation, but here are the basics. The first task is to identify or create a new person whose face you want Photos to recognize:

  1. In the Photos sidebar, click People, and look to see if the person has a thumbnail. If so, move on to the instructions for associating more photos with them.
  2. If they don’t have a thumbnail, find a photo of them. If there’s an “unnamed” tag under their face, type their name in the box, selecting the appropriate suggestion if they’re among your contacts.
  3. When there’s no tag under the person’s face, you’ll have to add one manually. Choose Window > Info to bring up the Info window, click the Add Faces button, click the image again (surprising, but necessary), drag the Click to Name circle over the face of the person to identify, and then type a name in the box.

Once you have identified or created a person for someone whose face you want, there are three ways to train Photos to identify more photos of them. These aren’t exclusive—you’ll want to employ all three. The first approach is generally pretty accurate, the second sometimes grasps at straws, and the third may kickstart more recognition by the other two later on.

  • In the People album, double-click a person’s face. At the top of the window, Photos may display a banner saying that there are additional photos to review. If it does, click Review, and in the dialog that appears, deselect any photos that aren’t of the person before clicking Done. The banner won’t appear when there are no more photos to check for that person.
  • In the People album, double-click a person’s face. Scroll to the bottom of the window, and click Confirm Additional Photos. If it has any photos that might be of that person, Photos displays the first one and asks at the top of the screen if the photo is of the desired person. Click Yes or No as appropriate for each photo that appears. Often, identifying a particular face as being associated with the person will add more photos. When you finish, click the Done button at the top of the window.
  • Scroll through a bunch of photos individually, typing names into the “unnamed” box whenever possible. Those photos will immediately be associated with the person, but then you should leave Photos running in the background for hours or days so it can use that new information to identify more possible faces, which you may have to confirm using the previous two methods.

Identifying faces can be time-consuming, but it can also be somewhat addictive if you like feeling that you know more than the computer. Note that face metadata lives only in Photos itself, so if you were ever to export or share the photos with someone else, you’d have to find a way to convey who was pictured in another way.

With the tools in Photos to change dates, titles, locations, and faces, you can bring order to that large collection of scanned or old photos.

(Featured image by iStock.com/vgabusi)

Set Your Apple Watch Clock Ahead a Few Minutes to Avoid Being Late

Those who tend to cut things tight have a time-honored tradition of setting their watches ahead by a few minutes. That way, when you glance at your watch and realize that you need to leave, you actually have a few more minutes. You can do this with your Apple Watch, but only on the watch itself. Press the Digital Crown to see your apps, tap Settings, scroll down to and tap Clock, tap the button for Set Watch Face Display Time Ahead, and use the Digital Crown to choose your desired time adjustment. Note that this setting affects only the time you see on the watch face. All alarms and notifications will come in at the correct times.

(Featured image by iStock.com/Bobex-73)

How Often Should Macs Be Replaced?

It’s a question as old as the personal computer. When should you replace your current Mac with a new model that’s faster and more capable? If money were no object, the answer would be easy—whenever you feel like it. For the rest of us, and particularly for organizations with multiple Macs and limited budgets, the question is harder to answer. But answer it we must because most of us can’t do our jobs without a Mac.

Let’s first look at some of the things that might encourage you to upgrade:

  • Performance and resale value: Many companies and large organizations swap out their Macs every 3 to 5 years. That’s considered the sweet spot where performance starts to decline, but resale value remains relatively high. Plus, Macs of that age start to have more problems that may require repair, resulting in lost productivity due to downtime.
  • Hardware limitations: At some point, you might feel your Mac is too slow—you’re seeing the spinning beachball frequently, or tasks are taking too long to complete. Another common concern crops up when you frequently have to shuffle files around to deal with low disk space on the startup drive. Or perhaps the battery life of a Mac laptop isn’t always sufficient for your needs—losing hours of productivity while on an airplane without seat power can be problematic.
  • macOS support: Although there’s no requirement that you run the latest version of macOS, being unable to upgrade is a hint that your Mac is getting older. Apple provides security updates for the two versions of macOS before the current one, so if your Mac can’t stay within that update circle, it will become more vulnerable to security exploits.
  • Physical damage: Macs are fairly durable, which often keeps them running even when the screen is cracked, a key sticks sometimes, or the case has been dented. The more damage your Mac has, the more likely it is that something else will go wrong, potentially at an inconvenient time.
  • General flakiness: It’s hard to quantify this, but an older Mac might start to feel slow, crash more often, or act weirdly. Sometimes those problems can be resolved by reinstalling macOS and apps from scratch, but that’s a lot of work and far from guaranteed.
  • Repair support: Apple guarantees that it will provide parts and service for all products within 5 years of when Apple last distributed them for sale. After that, Apple considers the products “vintage” for the next 2 years and will repair them subject to parts availability. Apple considers products pulled from the market more than 7 years before to be “obsolete” and won’t repair them apart from Mac laptops that are eligible for an additional battery-only repair period.
  • Shiny new Mac: Sometimes, it’s easy to delay a new Mac purchase because none of the Macs seem quite right. At other times, however, the exact Mac you want will be released just when you need it, making for an easy decision.

With those variables in mind, let us offer recommendations for different audiences:

  • Large-fleet organizations: It’s probably not worth the time to consider the needs of every employee in the context of what Mac they have. Instead, create a policy for replacing Macs on a 3- to-5-year schedule you can build into your annual budget. When it’s time to replace a particular Mac, swap it out for a comparable new model and send the old one to a resale organization.
  • Small-fleet organizations: For companies and nonprofits with a smaller number of Macs and a smaller budget, stick with the same 3- to 5-year schedule, but instead of automatically replacing each Mac as its number comes up, use it as an opportunity to evaluate the user’s needs and then either replace the Mac or set the next evaluation date. You may end up replacing Macs slightly less often, perhaps every 4 to 6 years. It’s also more likely that old Macs will be handed down rather than resold.
  • Creatives and freelancers: If you live and die by the work you can accomplish on your Mac, pay regular attention to whether your Mac is meeting your needs. You’ll probably start to notice issues in 3 to 5 years, and as soon as you do, start watching Apple’s releases to see what new Mac might be the best replacement. Also, consider saving a small amount per month with the idea that you’ll have enough to buy your new Mac about the time the old one noticeably starts to cut into your productivity.
  • Home users: As long as the Mac meets your needs and can run a version of macOS that’s receiving security updates, there’s no harm in continuing to use it for 8 years or more. However, if it starts to need hardware repairs and repeated consultant visits, that’s an indication that you should spend the money on a new Mac instead. Once it can no longer run a supported version of macOS, it’s time for a replacement.
  • Fixed budgets: We get it—sometimes there’s no money for a new Mac. Assuming you can accomplish what you need to do and avoid sketchy parts of the Internet, go ahead and run your current Mac into the ground. It could last 10 years or more. And when it comes time to replace it, there’s no shame in looking to the used market—all those Macs that others are replacing often come up for sale at bargain prices.

We hope this has given you some structure for thinking about replacing Macs, whether you’re worried about the Mac on your desk or all those in the entire design department. And, of course, feel free to contact us for help putting together a replacement schedule.

(Featured image by iStock.com/Prykhodov)

How to Turn Mail’s Rich Website Previews into Plain Links

Sometimes apps can be too helpful. Apple’s Mail on the Mac likes to turn pasted URLs into graphically rich previews, and sometimes that’s OK. But other times, the preview is confusing or takes up too much space. Or you may want to send a plain link so the recipient can see its text. There are three ways to avoid rich link previews:

  • Before pasting a URL into your message, type a space or any other text. Mail converts URLs to rich previews only when they’re on a line by themselves.
  • Hover over the preview, click the down-pointing arrow that appears, and choose Convert to Plain Link from the pop-up menu.
  • In Mail > Settings > Composing, change the Message Format pop-up menu to Plain Text. Although this eliminates rich link previews, it also prevents you from including formatting and images.

(Featured image by Adam Engst)

What to Do If Your iPhone Takes a Plunge

No one intends to drop their iPhone in a pool or fall off a boat with their iPhone in a pocket. But accidents happen. Happily, Apple has designed the iPhone with significant levels of splash and water resistance, so brief exposure to rain or even a quick dunk might not cause any problems. If your iPhone does get wet, follow our advice below to dry it out before calling for more help.

How Waterproof Is Your Phone?

First, you’ll want to understand what you should worry about, which boils down to your phone’s IP rating and its age. All iPhones have an IP—Ingress Protection—rating that specifies what they should be able to handle when new. Current and recent iPhone models are rated at IP68, with the older iPhone 7, 8, XR, and second-generation SE models rated at IP67. The first digit specifies the protection against solid objects like dust, and the second against water. A rating of 6 for the first digit means the device is dust-tight—no dust can get in. For the second digit:

  • 7 means the device is protected against the effects of temporary immersion in water under standardized conditions of time and pressure.
  • 8 means the device is protected against the effects of continuous immersion in water. The conditions under which this rating is awarded are specified by the manufacturer but must be more severe than rating 7.

Apple has been improving the water resistance of iPhones. The iPhone 11, XS, and XS Max are designed to withstand immersion at a maximum depth of 2 meters for up to 30 minutes. The iPhone 11 Pro and 11 Pro Max increase the depth to 4 meters, and every newer model can handle the increased pressure of up to 6 meters. In other words, all should be able to survive a brief dip.

Don’t get complacent about that old iPhone XS, though. Water resistance isn’t a permanent condition. It depends on tight seals and gaskets that are weakened by age, drops, disassembly, extreme hot or cold temperatures, and exposure to chemicals (like insect repellent and sunscreen). The older your iPhone is, the less likely it is to meet the criteria of its IP rating.

Dealing with Splashes, Spills, and Submersion

Enough theory! What should you do if your iPhone gets wet? It depends on how wet it got. For instance, if you have to use your iPhone in the rain, it’s difficult to keep raindrops off the screen and case. They shouldn’t pose a problem; just dry the iPhone off with a cloth. However, if you accidentally tip over your coffee on your iPhone, first rinse the affected area with tap water. Then dry it off with a cloth. In both cases, we recommend not plugging in a Lightning cable until it’s had more time to dry out.

More concerning is when your iPhone takes a plunge. Despite the IP rating suggesting it can withstand up to 30 minutes of immersion, try to get it out of the water as quickly as possible. Then there are some dos and don’ts.

Do:

  • Do turn it off immediately with the power slider that appears when you hold the side button and either volume button (Face ID iPhones) or the side button (Touch ID iPhones).
  • Do rinse it under tap water if you dropped it in a muddy puddle (dirt and other contaminants), the ocean (salt water), a swimming pool (chlorinated water), or a toilet (ick)—basically anything other than clean, fresh water.
  • Do dry the exterior with a soft cloth.
  • Do remove excess liquid by tapping it gently against your hand with the Lightning port and speaker facing down.
  • Do open the SIM tray and leave the iPhone in a dry area with airflow. If possible, direct a fan at the openings.
  • Do leave it turned off and let it dry for at least 5 hours and up to 24 hours.

Don’t:

  • Don’t attempt to dry the iPhone with a hair dryer, any heat source, or compressed air.
  • Don’t insert anything like a cotton swab or tissue into the Lightning connector or SIM tray. Let any water inside evaporate.
  • Don’t connect a charging cable or any other cable until the iPhone is completely dry. Recent iPhones will warn if they detect water in the Lightning port. If you see that warning, Apple recommends waiting at least 30 minutes and up to 24 hours before trying again. (Wireless charging should be fine, but seriously, just leave the iPhone alone to dry.)

Bonus Techniques

There are two additional techniques you can try, one to remove water in general and another to clear water from the iPhone’s speaker.

First, the classic advice for a water-damaged electronic device is to bury it in a container of uncooked rice for a day or two. The idea is that the rice absorbs the moisture in its vicinity, pulling it out of the iPhone. It can work, but Apple recommends against it because of the likelihood of getting tiny bits of rice in the Lightning port. If you want to use rice, wrap the iPhone loosely in a paper towel first to protect its ports.

A better approach is to use a sealed plastic bag containing silica gel desiccant packets like those in vitamin bottles. They’re inexpensive and readily available, and you can even get ones that you can recharge in a microwave or oven. But of course, you have to have them on hand, or it’s back to the rice.

Second, if your iPhone’s speaker sounds muffled, some people suggest using an Apple Watch-like trick of playing a particular sound to eject water. Visit FixMySpeakers and tap the button. This is clever and shouldn’t hurt anything, but if there’s water in the speakers, there’s probably water elsewhere, and it might be safer to turn the iPhone off quickly and let it dry naturally—as I recommend above.

One last piece of advice: Apple doesn’t claim any sort of water resistance for iPads or MacBooks. If one of them gets wet, you can try following the advice above—it shouldn’t hurt anything—but it’s more likely that a repair is in your future.

(Featured image by iStock.com/Evgen_Prozhyrko)