Sure, we know that phone calls aren’t the most common thing people do on their iPhones—especially anyone under 30—but it’s still important to be able to make and take calls. There are a wide variety of reasons that outgoing or incoming calls might fail, so the solutions vary equally as widely. Some may seem a little scattershot, but most are easy to try and set back if they don’t help.

1. Try another location: This can’t come as news, but sometimes you’re in a bad spot for cellular coverage. Move to another area and try again.
2. Check Do Not Disturb in Focus: The Focus feature won’t prevent you from making a call but can prevent you from receiving one. Go to Settings > Focus > Do Not Disturb and make sure Do Not Disturb is off. Also, check any other Focus you created that could be blocking calls.
   
3. Toggle Airplane mode: Although the Phone app should alert you if you try to make a call while in Airplane mode, the entire point of the feature is to block cellular access. If Airplane mode is on, turn it off, and if it’s off, turn it on briefly and back off to reset the iPhone’s radios. Note that the Wi-Fi Calling feature may let you make a call even if Airplane mode is on.
   
4. Turn off Silence Unknown Callers: This feature can be a boon for avoiding telemarketers and spam calls, but it also prevents legitimate unknown calls from ringing through. Either turn it off in Settings > Phone or pay more attention to adding new numbers to Contacts.
5. Unblock the contact: In theory, you should still be able to place calls to blocked numbers, but incoming calls from blocked numbers will be sent directly to voicemail. Look for blocked contacts in Settings > Phone > Blocked Contacts and swipe left on a contact to unblock it.
   
6. Disable call forwarding: Needless to say, if you’re forwarding your calls, you won’t be receiving them. Go to Settings > Phone > Call Forwarding and make sure the switch is off.
   
7. Toggle Dial Assist: The Dial Assist feature determines the correct international or local prefix when dialing, so if it gets confused, all bets are off. It can’t hurt to go to Settings > Phone, turn off Dial Assist, make a call, and then turn it back on again.
8. Show Caller ID: Some phone systems refuse to accept calls that aren’t associated with caller ID information. Check that Show Caller ID is turned on in Settings > Phone > Show My Caller ID.
   
9. Check for a carrier settings update: Carrier updates are always worth installing because they can improve network connectivity and performance and add new features like 5G or Wi-Fi Calling. If you dismiss a carrier update installation notification, you can install it later by going to Settings > General > About and following the onscreen instructions.
10. Restart the iPhone: When in doubt… We know it’s a cliché, but restarting the iPhone really does solve many inexplicable problems. The easiest way to do this is to go to Settings > General > Shut Down (at the bottom) and then drag the slider. Press the side (Sleep/Wake) button on the iPhone to turn it on.
    
11. Update iOS: It’s very unlikely that an iOS version would have a bug that caused problems with phone calls, but updating iOS creates enough of a clean slate that it can resolve quirky problems. Besides, it’s good to stay up-to-date for security reasons. Look in Settings > General > Software Update for any available updates.
12. Reset network settings: Leave this option for late in the troubleshooting process because it will erase your saved Wi-Fi passwords, preferred networks, and VPN settings, which will be annoying to recreate. If it becomes necessary, invoke it in Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
    
13. Eject and reinsert SIM card: If all outgoing and incoming calls fail, it’s worth using a paperclip or SIM extraction tool to pop your SIM card out and reinsert it. Be very careful when doing this because the card is small and easily dropped.
14. Contact your carrier: If all else fails, contact your carrier. (Yes, we see the irony here—you may have to use another phone.) There may be a problem with your account, a service outage in your area, or some other problem in their system. You might even need a new SIM card.
15. Contact Apple support: If none of these work, your iPhone could be broken and need repair. Contact Apple support and see what they say—a replacement iPhone will almost certainly fix the problem.

We’re confident that something on this list will resolve your problem!

(Featured image by iStock.com/fizkes)

At Apple’s Worldwide Developer Conference in June, the company threw back the curtains on macOS 13 Ventura, iOS 16, iPadOS 16, and watchOS 9. These operating systems won’t be available until September or October of 2022, and we usually recommend waiting some time to upgrade—particularly for macOS.

Even so, it’s not too early to think about how these operating systems might impact your plans to buy new hardware in the next six months. Any Apple device you buy now—or have bought in the last few years—will be able to run the new operating systems. But some devices that can run the current macOS 12 Monterey, iOS 15, iPadOS 15, and watchOS 8 won’t be able to upgrade to their replacements later this year. And some older devices that can upgrade won’t support all the new features.

Here’s what you’ll need and compatibility gotchas to keep in mind.

macOS 13 Ventura

For macOS 13 Ventura, Apple has dropped support for every Mac model released before 2017. That’s in contrast to macOS 12 Monterey, which supported previous generation Macs that came out as early as 2013. If your Mac predates 2017 and you want to run Ventura, think about when it would make sense to buy a new Mac, perhaps in early 2023.

• iMac: 2017 and later (late 2015 supported by Monterey)
• iMac Pro: 2017 and later
• MacBook: 2017 and later (early 2016 supported by Monterey)
• MacBook Air: 2018 and later (early 2015 supported by Monterey)
• MacBook Pro: 2017 and later (early 2015 supported by Monterey)
• Mac mini: 2018 and later (late 2014 supported by Monterey)
• Mac Pro: 2019 and later (2013 supported by Monterey)
• Mac Studio: 2022

If you’re unsure which Mac you have, choose About This Mac from the Apple menu and look in the first line under the macOS version.

iOS 16

With iOS 16, Apple has maintained the same basic timeframe, supporting all iPhone models released in 2017 and later but dropping everything earlier, along with all iPod touch models. That means you’ll be able to run iOS 16 on these iPhones:

• iPhone 13/mini/Pro/Pro Max: A15 Bionic
• iPhone 12/mini/Pro/Pro Max: A14 Bionic
• iPhone 11/mini/Pro/Pro Max: A13 Bionic
• iPhone SE (2nd generation or later): A13 Bionic
• iPhone XR/XS/XS Max: A12 Bionic
• iPhone X: A11 Bionic
• iPhone 8/8 Plus: A11 Bionic

We included each model’s chip family in the list above because that becomes important for particular features we’ll discuss later.

Practically speaking, these iOS 15-compatible devices won’t be able to upgrade to iOS 16:

• • iPod touch (all models)
  • iPhone SE (1st generation)
  • iPhone 6s/6s Plus
  • iPhone 7/7 Plus

iPadOS 16

Things get more complicated with iPadOS 16 due to there being four different iPad model types with varying capabilities. As with the iPhone models, we’ve included the chip families for reference.

• iPad Pro 12.9-inch (1st–5th generation): A9X, A10X Fusion, A12X Bionic, A12Z Bionic, M1
• iPad Pro 11-inch (1st–3rd generation): A12X Bionic, A12Z Bionic, M1
• iPad Pro 10.5-inch: A10X Fusion
• iPad Pro 9.7-inch: A9X
• iPad Air (3rd–5th generation): A12 Bionic, A14 Bionic, M1
• iPad (5th–8th generation): A9, A10 Fusion, A10 Fusion, A12 Bionic, A13 Bionic
• iPad mini (5th and 6th generation): A12 Bionic, A15 Bionic

While that’s a long list, a simpler way to look at it is that only two iPad models that can run iOS 15 now won’t be able to upgrade to iOS 16:

• iPad mini (4th generation)
• iPad Air (2nd generation)

If you’re unsure which iPad model you have (this goes for the iPhone, too), look in Settings > General > About > Model Name.

watchOS 9

The upcoming watchOS 9 has a simple upgrade story. It supports the Apple Watch Series 4 through the Apple Watch Series 7, including the unnumbered Apple Watch SE. (Look in the Watch app on your iPhone if you can’t remember which model you have.) The only current model that won’t be able to upgrade is the Apple Watch Series 3. Although that model is quite old, dropping support for it is somewhat awkward since Apple continues to sell it even today as a low-cost option. If you’re planning to buy an Apple Watch soon, avoid the Series 3.

Feature-Based System Requirements

For some new features in iOS 16 and iPadOS 16, Apple has drawn a line in the sand at the A12 Bionic chip. These features will work on an iPhone or iPad with an A12 Bionic or later, but not on older devices that can still run iOS 16 and iPadOS 16. Some will also work on the Mac. These features include:

• Lifting the subject of a photo from its background (also works on all Ventura-compatible Macs)
• Live Text support in videos (also works on all Ventura-compatible Macs)
• Spotlight search for images by location, people, scenes, text, and contents
• Using dictation alongside the onscreen keyboard
• Inserting emojis using dictation (in Ventura, requires a Mac with Apple silicon)
• Enhanced Siri support for asking an app what voice commands it supports, hanging up calls, inserting emojis in texts, and working offline (these features won’t be available on the Mac in Ventura)
• Recognition of birds, insects, and statues in Visual Lookup (also works on all Ventura-compatible Macs)

Some additional features have idiosyncratic system requirements:

• Live Captions that automatically generate text for any audio require an iPhone 11 or later, an iPad with A12 Bionic or later, or a Mac with Apple silicon.
• Detection Mode in the Magnifier app, which can identify objects like doors, requires an iPhone 12 Pro or iPhone 13 Pro, an iPad Pro 12.9-inch (4th and 5th generation), or an iPad Pro 11-inch (2nd and 3rd generation).
• The Camera app will let you blur the foreground in Portrait photos and improves the quality of Cinematic mode videos, but only for the iPhone 13 lineup.
• The capability to use an iPhone as a webcam requires an iPhone XR or later.
• When using an iPhone as a webcam, the Center Stage and Desk View features (the latter lets you show the other party what’s in front of you on your desk) require an iPhone 11 or later.
• The new Studio Light feature that dims the background and lights up your face to simulate external lighting needs an iPhone 12 or later.
• The Health app’s capability to scan medicine labels requires an iPhone XR or later.
• Dictation can add punctuation automatically if you’re using an iPhone 11 or later, an iPad with an A12 Bionic or later, or a Mac with Apple silicon.
• You can shrink iPad user interface elements to be smaller to fit more onto the screen with M1 iPads.
• iPadOS 16 supports virtual memory swapping to provide up to 16 GB of memory to demanding apps, but only on M1 iPads.
• The new Stage Manager windowing feature requires an M1 iPad in iPadOS 16 but will work with all Ventura-compatible Macs.

It can be disappointing when your fully functional Mac, iPhone, or iPad doesn’t support some snazzy new feature, but it’s better that Apple lets that device upgrade to the latest operating system rather than kicking it off the upgrade train just because it doesn’t have enough processor power for everything.

(Featured image by Apple)

A large screen—or several screens!—increases productivity by helping you see more content at once. It’s a big help to refer to a Web page in one window while writing in another, for instance, or to check your calendar while composing an email. But the more screen real estate you have, the easier it is to lose track of the tiny pointer arrow. Happily, Apple added a clever trick for finding the pointer to macOS—quickly slide your finger or shake your mouse back and forth horizontally a few times to enlarge the pointer briefly.

If you’ve been moving your SIM card from phone to phone over the years, you might inadvertently be preventing your current phone from taking full advantage of 5G connectivity. Cellular carriers aren’t always forthcoming about what will and will not work, but at least in the US, AT&T, T-Mobile, and Verizon all make noises about how you need a 5G-capable SIM card to use the latest and greatest 5G technologies. The solution is simple: stop by a carrier’s store or contact them to ask for a new SIM. It should be free and will take just a minute to install once the carrier support people have configured it to your phone number. Precisely where the SIM card slot is on your iPhone varies a bit by model; Apple provides full instructions.

(Featured image by iStock.com/Kuzmik_A)

Various calendar services let you schedule a meeting based on invited attendees picking preferred times from a set of specified options—Doodle is the most well-known. But the problem with such services is that you have to know which dates and times are likely to work for the people you’re polling. If you want to set up an hour-long meeting sometime in the next week but have no idea what might work for others, you’ll spend an excessive amount of time specifying all the possible options.

A free—if oddly named—Internet service called Crab Fit turns this scheduling problem around. Instead of letting people vote for preset options—none of which may work—Crab Fit asks everyone when they could possibly meet and then reveals which days and times have the most overlap. It’s easy to use and remarkably effective.

You can use Crab Fit to schedule a movie night with friends, a workgroup brainstorming session, or any other event where people need to assemble at the same time. As an example, let’s walk through finding a time for a committee meeting.

Create a Crab Fit Event

Creating an event is straightforward.

1. Name your event.
   
2. Choose whether you are setting up a specific date or a general day of the week. Most of the time, you’ll want to identify specific dates when your group can meet. You can also switch to days of the week to find a regularly repeating time, such as for a weekly lunch meeting.
3. Select the dates or days of the week you want to include—you can select individual boxes or drag across a range.
   
4. Pick the broad range of times that might work for your event. Crab Fit defaults to 9 AM to 5 PM, but you can adjust the sliders for different times to accommodate a breakfast meeting or movie night. If you’re setting up an online event for people across multiple time zones, you can also specify your time zone so others see the options in theirs.
   
5. Click Create to create the event and load the voting page. Before voting yourself, copy the link to the page—just click it to copy it to the clipboard—or click the email link to create a new email message containing the link.
   
6. Send the link to the people you want to invite to the meeting however you want: email, Messages, Slack, whatever.

Add Your Availability to a Crab Fit Event

Once you’ve created and shared your event, it’s time to say when you’re available. This process is the same for you as it is for everyone you’re inviting, so if you get invited to a Crab Fit event, the same process applies:

1. Sign in. Don’t worry about having to create yet another account—you’re only providing a name so others know that you’ve voted, and the password is necessary only if you want to ensure that no one else can use your name to change your availability. If you use Crab Fit regularly, you can save your name and password in a password manager and autofill them whenever necessary.
2. If your time zone is different from the one shown, choose your time zone. When you do that, the times in the next step will reflect your local time rather than the times specified when the event was created.
   
3. Select times when you’re available. You may be able to sync with your Google Calendar or Outlook Calendar (the Google Calendar option didn’t work for us) to select times that aren’t already scheduled, but it’s simple enough to drag to select the times you’re available. While working, you can click the Group Availability tab to see when others have said they’re available—you may wish to adjust your times if you see that the group is already heading toward a consensus that works better or worse for you.
   

That’s all there is to it—there’s no need to do anything else to submit your available times. The magic happens when all the other people in your group say when they’re available too, following the same steps.

Pick the Best Time to Meet

As the organizer, it’s your job to pick the best time, but everyone can see on the Group Availability tab which times are better and worse—the darker the color, the more overlap between schedules. Hover your pointer (or tap on an iPhone or iPad) over a particular time to see who is available then.

The rest is up to you—Crab Fit doesn’t alert participants or do anything else, so you need to identify the best time and convey that to the people you’ve invited.

When there’s only a single time when everyone can make it, agreeing on it is easy, but you’ll likely have to choose from multiple times that are equally as good for everyone. The hardest situation comes when there are conflicting possibilities, none of which is perfect. In the example above, the best solutions get only five of six people, and who can’t make it differs by time. You’ll have to decide who to leave out.

Regardless, Crab Fit radically simplifies homing in on the best possible meeting time. It works well in desktop Web browsers and the iPhone and iPad. And if there’s something about it that you don’t like, check out When2Meet, which works nearly identically but doesn’t display well on the small iPhone screen.

(Featured image by iStock.com/fizkes)

Imagine you’re on vacation, staying at an Airbnb and collecting tourist points in the surrounding area throughout the day. Since you’ll be heading back to your Airbnb regularly but may not remember its address reliably, it’s best to make it a favorite in Maps before you even leave home. That way, you can navigate to it easily without searching repeatedly or looking for it in your Recents list. Similarly, take a few minutes to add other addresses that you know you’ll need, such as the rental car dropoff spot. In Maps on the iPhone, tap the ••• button ➊ next to an address and then Add to Favorites ➋. Then, when it’s time to navigate, swipe up on the search handle ➌ and tap the favorite ➍ to get directions.

(Featured image by iStock.com/Prostock-Studio)

If you’re over 40, you probably remember the point in The Wizard of Oz where the movie switches from black-and-white to Technicolor (and if not, go see it!). It wasn’t the first color film, but the vibrant images of Dorothy’s ruby slippers, the yellow brick road, and the Emerald City helped make the movie a classic.

On the Mac, whenever you want to fill a drawing with color, colorize some text, or format spreadsheet cells in color, you need to use the Colors window, commonly called the color picker. Like many long-standing elements of the Mac experience, most people have seen and used it, but don’t realize how much it can do. How you bring it up varies by app but usually entails clicking a color button associated with styles or formats.

The Colors window has three sections: buttons for the color pickers at the top, their individual controls in the middle, and user-specified swatches at the bottom.

Color Pickers

Click the buttons at the top to switch between these pickers:

• Color Wheel: This picker is useful for exploring a wide range of colors. Pay attention to the brightness slider at the bottom, which changes the colors in the wheel above.
• Color Sliders: Use these sliders to specify particular grayscale brightnesses or RGB, CMYK, or HSB colors by number. You can also enter a hex color number directly. Or, you can find a color with another picker or the eyedropper tool and then look up its exact values here. Desktop publishers use this feature a lot, as do Web designers trying to determine hex colors. When matching colors with outside sources, click the gear button to choose the appropriate industry standard color palette before picking a color.
• Color Palettes: This picker shows color swatches from different custom palettes. Use the ••• button to make, add, rename, and delete palettes. (Find them in ~/Library/Colors.) The utility of these palettes is that you can share your own color collections, enabling coworkers to use identical colors easily, or you can download and import palettes for different uses, such as land-use categories for maps.
• Image Palettes: Click the ••• button here to load a new image, after which you can select any color in that image by clicking it. This picker could be useful for matching colors in a layout with those in a photo.
• Pencils: They used to be crayons, but then Apple got sophisticated. Or stopped licensing the names from Crayola.

Within each color picker, it’s usually obvious how to select different colors. Click the wheel, move the sliders, enter red-green-blue percentages, and so on. The selected color, which should be applied to the selection in your drawing or text, appears in the large square color well at the bottom left. If your selection doesn’t pick up the desired color, try dragging the color well in the lower section to a corresponding color box in your app.

Eyedropper

The Colors window offers another extremely useful way to select a color: the eyedropper. Find it in the bottom portion of the window, and click it to see a circular loupe that magnifies anything under it. Move the loupe until the single pixel in the middle is over the color you want, and then click. If you press the Space bar while the loupe is showing, the loupe displays the RGB values of that pixel.

Swatch Drawer

What are those little squares to the right of the eyedropper? That area is called the swatch drawer, and it’s where you store particular color swatches that you want to use repeatedly. To create a swatch, drag the color from the big color well into a swatch square. You can pick a color swatch up and move it around, so you can arrange your swatches in a way you’ll remember. Swatches you store here become available in all Mac apps, so it’s a great way to ensure you’re using the same colors everywhere.

To use a swatch, just click it. It immediately becomes the selected color in the color well and is applied to whatever object you’re editing.

To remove a swatch, drag it to the right of the swatch squares and let go just inside the right edge of the Colors window (if this doesn’t work, expand the window to the right as much as possible before another column of squares appears, then try again).

By default, you see twenty swatch squares in two rows, but the swatch drawer has room for hundreds of squares! Expand just the drawer vertically by dragging the divider line at its top, or expand the entire window vertically or horizontally by dragging any edge or corner.

Now that we’ve looked into the heart of the color picker to provide you with more knowledge, we hope you’ll find the courage to use colors more confidently in your everyday Mac work!

(Featured image by iStock.com/barbdelgado)

Every so often, we encounter someone struggling to find and launch an app on their Apple Watch because they have trouble seeing and interacting with the icon-centric grid view layout. If you’re in that camp, there’s a better way. In the iPhone’s Watch app, tap My Watch at the bottom, and then tap App View. Then select List View, which provides an alphabetically sorted, scrolling list of all your apps. From then on, it’s easy to press the Digital Crown to show the apps, turn it to scroll, and tap an app to launch it.

(Featured image by iStock.com/raditya)

We all get too much email, and while Mail can’t help you get less (other than by making it easy to unsubscribe from mailing lists), it does provide shortcuts for processing your mail more quickly. Regardless of whether you’re using iOS, iPadOS, or macOS, you can swipe on messages in the message list to perform various actions—some of which you can customize. It’s an efficient way to work through email quickly.

Swiping on the iPhone and iPad

In iOS and iPadOS, when you swipe a short distance right on an unread message (from left to right), Mail displays a Read button. You can either stop swiping and tap it or keep swiping to the right to mark the message as read. If the message has already been read, that button changes to Unread. This swipe is great for those who like marking messages as unread to keep them around for later processing.

Swipe left (from right to left) a short distance, and you get three buttons, More, Flag, and Archive. (If you see Trash instead of Archive, that’s fine. We talk more about configuring which buttons you see shortly.) Tap Archive to store the message in an Archive mailbox (or All Mail for Gmail users), which is good for getting it out of your face without deleting it. Flag marks the message with a flag so you can find it again easily in Mail’s Flagged mailbox—some people do this to track messages that need replies or other actions. You can also swipe all the way to the left to archive the message with one motion.

If you tap More, you get a bunch of additional options (depending on the message) that include Reply, Reply All, Forward, Archive, Flag, Mark as Read, Move Message (for filing in another folder), Trash Message, Move to Junk, Mute (to silence notifications from the thread), and Notify Me (which alerts you when anyone replies to the message).

Do you prefer to have your full swipes manage mail in a different way than the default? Go to Settings > Mail > Swipe Options and choose which button appears when you swipe right or left. You can select only one unique action for the middle swipe left button and for the swipe right action.

If you prefer to delete messages instead of archiving them, select Archive in the Swipe Right settings and it will become Trash automatically if the account requires swiping left to offer the Archive button. If you use Gmail or some other email providers, you can reverse these settings (so swiping left offers Trash and swiping right gives you Archive) by navigating to Settings > Mail > Accounts > YourAccount > Account > Advanced and selecting Deleted Mailbox under Move Discarded Messages Into.

Remember that you can undo an errant swipe action by swiping left anywhere on the screen with three fingers or by shaking the iPhone or iPad, assuming you’ve left that setting enabled in Settings > Accessibility > Touch.

Swiping on the Mac

On the Mac, swiping works similarly, but fewer options are available. You can swipe right with two fingers to mark a message as read or unread, depending on its current status, or you can swipe left to delete or archive the message. Short swipes reveal a button you can click; long swipes perform the action without needing an additional click.

As with Mail in iOS, you can toggle the delete/archive setting by choosing Mail > Preferences > Viewing. Choose Trash or Archive from the Move Discarded Messages Into pop-up menu.

That’s it! Take a few minutes to practice swiping, and before long, you’ll be marking, flagging, and archiving messages with just a flick of the finger.

(Featured image by iStock.com/Pheelings Media)

We increasingly need to take photos of documents—vaccination cards, driver licenses, passports, etc.—to submit for online verification. That’s often easier said than done, especially when taking a photo at night under lights that obscure the text with glare and shadows. Similarly, when photographing a screen to document a problem for tech support, it’s often difficult to capture it without a problematic reflection. For a possible solution, back up from the thing you’re photographing and use your iPhone’s zoom feature to enlarge the document or screen. The extra distance often lets you adjust the angle and positioning to prevent glare, shadows, and reflection.

(Featured image by Adam Engst)