Category Archives: Apple

Make Your Own Keyboard Shortcuts on the Mac

Power users like keyboard shortcuts because it’s faster to press a couple of keys than to navigate lengthy menus. If you have trouble remembering shortcuts, check out KeyCue, which displays a concise table of all currently available shortcuts. But what about menu items that lack shortcuts? Make your own in System Preferences > Keyboard > Shortcuts > App Shortcuts. Click the + button, choose an app from the Application menu, fill in the Menu Title field, click the Keyboard Shortcut field, press your desired key combination, and click Add. You can even make shortcuts for Safari bookmarks, since they appear in the Bookmarks menu. If a shortcut doesn’t work, make sure you typed its menu title exactly right, including any punctuation like three periods for an ellipsis. To edit an item, double-click its title or shortcut in the list. If you no longer want an item, select it and click the – button.

(Featured image by Ilya Pavlov on Unsplash)

Here’s How to Mark Up Photos and Screenshots with Text and Graphics in iOS 13

Ever wanted to take a photo of a receipt and circle the item for which you should be reimbursed? Or perhaps you’d like to put some text or a speech balloon on a photo? You can do all that and much more using iOS 13’s Markup tools. They’re available when you take a screenshot, in Files and Photos, and even for image and PDF attachments in Mail. Here’s what you can do.

Accessing iOS 13’s Markup Tools

How you invoke the Markup tools varies a bit by app. Here are some common techniques:

  • After you take a screenshot, tap its thumbnail preview.
  • In Files, tap an image file or PDF to view it, and then tap the Markup button in the upper-right corner.
  • In Photos, tap Edit to start editing a photo, tap the More button in the upper-right corner, and then tap Markup in the activity view that appears.
  • In Mail, press and hold an image in an email message until an activity view appears, and then tap Markup and Reply.

In other apps, look for the Markup button or an activity view that might have a Markup option on it.

Using the Markup Tools

The iOS Markup tools are surprisingly powerful, so much so that you might find them just as capable as a basic graphics app on the Mac. Before we get into the details, however, note the buttons at the top of the screen. Exactly what you’ll see depends on context, but you can learn the basics from this rundown of the buttons in Photos.

Tapping Cancel throws away all your changes and exits Markup. Tapping Done saves your changes and exits. Tapping Undo (the left-pointing arrow) undoes the last action, and Redo (the right-pointing arrow) redoes what you undid.

Drawing Tools

When you first enter Markup, it presents you with the drawing tools at the bottom of the screen, with the Add Annotations button at the right. The tools include:

  • Pen, Marker, and Pencil: The first three tools simulate their real-world counterparts. Tap the selected tool to change the line thickness or opacity.
  • Object Eraser: When this tool is selected, a tap on something you’ve drawn erases it. You can also tap Undo to erase the last-drawn bit or to reverse the last erasure. When this tool is selected, tap it again to switch it to a Pixel Eraser, which works like a traditional pencil eraser on what you’ve drawn.
  • Lasso: Tap this tool and then drag out a selection to select something you’ve drawn. Once you’ve selected an object, drag to move it. You can also change the color of a selected object.
  • Ruler: Frustrated by your inability to draw a straight line? Tap the ruler to display it, use one finger to move it, and one finger on each end to rotate it. Once it’s positioned, draw along either edge to get a straight line.
  • Color: Tap the Color button to choose a color for the currently active pen, marker, or pencil.

Annotation Tools

To access the rest of the Markup tools, tap the Add Annotations button at the right. It displays a popover with four or five options: Text, Signature, Magnifier, a set of shapes, and sometimes Opacity.

  • Text: Tapping Text in the popover inserts a text box on the image. Tap it to select it, after which you can drag it around, resize it by dragging its blue handles, or change its color by tapping a color button at the bottom. You can also or change its font, size, and justification via the Attributes button at the left of the toolbar.
  • Signature: The Signature option gives you a menu of any signatures that you’ve added in Preview on the Mac, or it lets you add or remove a new one. Tap any signature to insert it. This feature is most useful when signing PDFs.
  • Magnifier: Much like the Loupe in Preview on the Mac, a magnifier zooms a small, circular portion of the image. When a magnifier is selected, you resize it by dragging the blue handle and adjust the zoom level by dragging the green handle.
  • Shapes: Tap one of four shapes to insert a rectangle, oval, speech balloon, or line. Once it’s inserted, you can drag it around, resize it with a blue handle, or adjust line curvature and speech balloons in other ways with a green handle. Tap the Attributes button at the left of the toolbar to change the object’s fill, line thickness, and arrow styles. You can also tap a color button to change the current object’s color.
  • Opacity: This option appears for screenshots, but not for most other images. It provides a single slider that lets you adjust how transparent the image is, which might be useful when layering text or graphics on top of it.

Apple has packed an impressive level of functionality into iOS 13’s Markup tools. While they’re easy to use, it’s worth playing with them with some throwaway images so you know what you can do when it comes time to mark up a receipt or sign a PDF.

(Featured image by Marek Levak from Pexels)

Strategies for Moving from Mojave to Catalina

For some Mac users, macOS 10.15 Catalina is no longer a choice. That’s because the new 16-inch MacBook Pro and the 2019 Mac Pro that Apple released late last year ship with Catalina installed and can’t run any previous version of macOS.

But for most people, it’s time to consider an upgrade to Catalina. Most backup software now works with Catalina’s bifurcated drive approach that puts the system on a separate, read-only volume from your data and apps. We’ve all had several months to come to terms with the fact that old 32-bit apps won’t even launch in Catalina. And Apple has shipped several updates that bring Catalina to version 10.15.3, addressing most of the complaints users had with the initial release.

If you are ready to try Catalina but still want to use 10.14 Mojave, we have some advice for how to make that happen. This could be the case for someone who has purchased a new Mac that does support Mojave but came with Catalina installed, for someone who wants to test Catalina while still using Mojave, or for someone who wants to move on to Catalina but has a 32-bit app that they aren’t ready to say good-bye to.

Downgrade from Catalina to Mojave on Some New Macs

Apple has started installing Catalina on new Macs other than the 16-inch MacBook Pro and 2019 Mac Pro, but since these older Macs can still run Mojave, it’s possible—if a bit tricky—to downgrade them to Mojave.

System engineer Armin Briegel has worked out a way of downgrading new Macs to Mojave. First, you create a Mojave Installer USB drive. To use that drive to boot a Mac with a T2 security chip, you must allow external booting from the Security Utility on the Recovery partition. Once you’ve booted from your Mojave Installer drive, use Disk Utility to erase the entire internal drive. Then install Mojave.

Use Virtualization to Keep 32-bit Apps Running

For some people, what’s keeping them on Mojave is a single 32-bit app that will never be updated in an appropriate fashion. Quicken 2007 falls into this category, as does the ScanSnap Manager app for the ScanSnap S1300, S1500, and S1500M scanners. Sure, you can get a current version of Quicken, but it may not do precisely what you want, and Fujitsu would be happy to sell you a new ScanSnap scanner that does come with 64-bit software, but then you’ll have to figure out what to do with your old scanner.

So if you’re ready to upgrade to Catalina in general but need to maintain access to one or two apps, one solution is virtualization software: either Parallels Desktop or VMware Fusion. Both apps let you run nearly any operating system—including older versions of macOS like Mojave—in a virtual machine. In essence, they fool the guest operating system, whether it’s Mojave or Windows, into thinking it’s running normally on a computer, when it’s actually running in a virtual environment.

These apps cost about $80, and while there’s a bit of work in setting them up (the screenshot below shows the option for installing Mojave in Parallels Desktop during setup), once you have them configured, it’s easy to run older apps alongside newer ones with little or no performance hit. This approach is also perfect for a 16-inch MacBook Pro or Mac Pro that can’t run Mojave in any other way.

Install Catalina and Mojave on Separate APFS Volumes and Switch Boot

Finally, there’s one other option that lets you switch back and forth between Mojave and Catalina, assuming your Mac supports Mojave. You can create an APFS volume on your internal drive and install another version of macOS on that. It’s easy, and Apple provides full instructions. The only problem with this approach is that you’ll have to restart to switch operating systems, whereas both are available simultaneously with the virtualization solution.

First, make sure you have at least one current backup of your Mac, since it’s foolhardy to adjust your drive structure without one. Next, in Disk Utility, select your internal drive, choose Edit > Add APFS Volume, and click Add. We recommend naming the drive such that it will be clear what’s on it.

Then boot into macOS Recovery and install the desired version of macOS on your new volume. The keys you hold down to get into Recovery determine which version of macOS you’ll get:

  • Command-R reinstalls the latest version of macOS that was installed on your Mac.
  • Command-Option-R upgrades to the latest version of macOS that’s compatible with your Mac.
  • Command-Shift-Option-R reinstalls the version of macOS that came with your Mac, or the closest version still available.

Choose Reinstall macOS from the macOS Utilities window and proceed from there.

Once the installation is complete, to switch from one version of macOS to another, open System Preferences > Startup Disk, choose the desired volume to boot from, and then click Restart. Or, press Option at startup and select the desired volume from the Startup Manager screen.

Needless to say, the decision about when and how to upgrade to Catalina isn’t a trivial one, so feel free to contact us to discuss your particular situation or to get help with any of the procedures that we’ve described in this article.

(Featured image by Apple)

Ok to Upgrade to macOS 10.15 Catalina

I recommended back in October to wait to upgrade to Catalina, macOS 10.15. With the recent update to 10.15.3, if you’d like to upgrade, go ahead. Before upgrading, I recommend reading my coverage of the update at the following links:

The number one thing I’ve helped clients with is that Office 2011 simply does not run in Catalina, and the only fix is to upgrade to Office 2019. I’m happy to help with that if needed!

Did You Know You Can Save and Share Voicemail Files from Your iPhone?

For many of us, voicemail replaced answering machines, so we don’t think of voicemail messages as being something we can save or share. But on the iPhone, every voicemail message is just an audio file. If you want to retain a message for posterity or share one with a friend or colleague, you can do that easily. While viewing a voicemail message, tap the share icon to bring up an activity sheet. In it, you can save the file to any app that can handle audio files, or share the file with AirDrop, Messages, Mail, or the like.

(Featured image by Travis Zimmerman from Pixabay)

What to Put at the End of Your Email Messages

Email has been around for decades, but there are no hard-and-fast rules for how you should close a message with either the signoff or the signature block. If you’ve always wondered about the best ways to finish off a message or are uncomfortable with what you’ve been doing, here’s our advice.

Use the form of your name that you want the recipient to use. If your given name is Mohammed, but everyone calls you Mo, use that for signing most of your messages. Otherwise, they’ll have no idea you prefer the shorter version. (The reverse is true too; if you’re not sure how to address someone, look at their signoff for a hint.)

However, for formal correspondence with people or organizations who would usually refer to you as Ms. So-and-so, stick with Elizabeth instead of Betty.

Match the formality of your closing to that of your recipient. When writing business email to someone you don’t know, it’s best to stay formal at first with closings like “Sincerely” or “Yours truly.” Once you know the person a little better, you could move on to “Kind regards” or “Best wishes.”

With friends, family, and people you know well, try “Cheers,” “Talk soon” (if you mean it), or even a quick “Later.” Finally, it’s never inappropriate to use “Thanks!” if you truly are thanking them for something.

Create context-specific signature blocks. We all wear many different hats in today’s world. Your email signature should match the role you’re in for the particular email message. For instance:

  • Work email should probably include at least your title, department, and formal organization name. If you work for a large organization, you may have been provided with a template for your signature. If much of your communication takes place outside of email, include your phone number and postal address.
  • If you serve on a nonprofit board or have a side gig—like as an author or musician—messages you send in those contexts need their own focused signatures with appropriate links.
  • For email to friends and family, there’s no need for a signature at all.

Avoid clever sayings and inspirational quotes. Although it’s tempting to instill some personality into your signature with a quote, don’t do it. The quote might be entertaining the first time someone sees it, but after that, it’s just one more thing to ignore. Part of combatting email overload is to keep messages short and to the point, so you want your signature to have less text than the message itself.

No fancy formatting or pictures. Along the same lines of avoiding quotes, keep your signature simple. Stick to plain text and links, and don’t insert your company’s logo or a picture of your pony just because you can. Just imagine how awkward it would be if someone were to look at a long email thread and see your signature repeated ad infinitum, taking up more space than your actual messages.

Don’t assume anyone will read your signature. Keep in mind that some email apps automatically hide signatures so your recipients may not see it at all. There’s usually a way to view a hidden signature, but never assume that everyone will see it.

Consider automation tools for inserting signoffs and signatures. Many email programs, including Mail on the Mac, let you create multiple signatures and attach them to messages you send from specific email addresses. For even more flexibility, think about using a macro utility like Keyboard Maestro or a text expansion tool like TextExpander to insert custom signoff and signature combinations. Such options are commonplace on the Mac but much less so in iOS or iPadOS.

(Featured image by John-Mark Smith from Pexels)

Migrate to a New Mac Right Away, Rather Than Waiting

The next time you buy and set up a new Mac, make sure to migrate data and apps from your previous Mac to it right away during the initial setup. It can be tempting to see what it’s like to use it fresh from the factory or to delay migrating because doing so would force a macOS upgrade, but waiting is a mistake. The problem is that if you do real work in an account on the new Mac, when it comes time to use Migration Assistant to bring over data from your old Mac, there’s no way to merge the old and new accounts. The best workaround is to make sure all important data on the new Mac is also stored in a cloud service like iCloud Drive or Dropbox, and then replace the new account on the new Mac with the old account from your previous Mac. Bring all the data back down from the cloud afterward.

(Featured image built with images from Apple and Marc Mueller from Pexels)

Exercise (Some) Control over How Much Your Location Is Tracked

The New York Times recently published a bombshell article revealing just how completely our every movement is tracked by companies in the business of selling our locations to advertisers, marketers, and others. Anonymous sources provided the Times with a dataset from a single location-data company that contained 50 billion pings from the phones of more than 12 million Americans over several months in 2016 and 2017. 

This data enabled the Times reporters to track numerous people in positions of power, including military officials, law-enforcement officers, and high-powered lawyers. They were able to watch as people visited the Playboy Mansion, some overnight, and they could see visitors to celebrity estates. Once they identified any particular phone, they could track it wherever it went. Imagine what that data could be used for in the wrong hands.

No one intends to let unknown companies track their locations constantly. But code built into smartphone apps does just that, often without our knowledge. Many of the apps that request access to location services have an entirely legitimate reason for doing so—for example, Google Maps can’t provide navigation directions unless it knows where you are. But others want location access for less practical reasons—do you really want to let a coffeeshop app know your location at every moment in exchange for the occasional free latte? And some apps—notably weather apps—may have a legitimate need for location information but use that data for far more than users expect.

Even if you’re not too perturbed about companies you’ve never heard of knowing your exact whereabouts at all times (mostly to serve you more targeted advertising), there’s no guarantee this data couldn’t fall into the hands of foreign governments, organized crime, or hackers willing to sell your movement patterns to an aggrieved employee, corporate spy, or jealous ex-lover.

Steps You Can Take to Protect Your Location Privacy

Luckily, Apple provides controls in iOS that let you limit your exposure. For most people, going completely dark isn’t realistic. Too many iPhone capabilities require location services, ranging from turn-by-turn directions, to geotagging photos, to using Find My to see if your kid has left the soccer tournament yet. 

Nevertheless, going dark is a possibility: go to Settings > Privacy > Location Services and disable the Location Services switch at the top. That turns off location services for all apps, although iOS will turn them back on temporarily if you use Find My iPhone to enable Lost Mode.

Here’s what we recommend instead.

  1. Go to Settings > Privacy > Location Services and scroll down to see a list of every app on your iPhone that would like to know your location. (The same is true on the iPad, but fewer people use their iPads as much while out and about.)
  2. For each app in the list, tap the app’s name to bring up the Allow Location Access screen, which has up to four options:
    • Never: Prevent this app from ever determining your location.
    • Ask Next Time: The next time the app wants permission to track you, make it ask again.
    • While Using the App: Allow the app to track your location as long as you’re actually using it. 
    • Always: Let the app track your location at all times, even when you’re not using it.
  3. Tap one of the options to select it, and then tap Back to return to the list.

We can’t tell you exactly how to configure each app since everyone has a different set and different levels of privacy worry. However, here is some advice:

  • Apps and other entries from Apple are generally safe because Apple has an extremely strong privacy stance and excellent security against hacks. But, down in System Services at the bottom, we’d turn off Location-Based Apple Ads and Popular Near Me—even if Apple is collecting this data anonymously, it’s still being used to sell things to you, not to provide useful services to you.
  • For most apps, change the Allow Location Access setting to Ask Next Time to force each app to prompt you again. If it asks at a point where it’s reasonable that it would need to know your location, such as Yelp wanting to show you nearby restaurants, grant it. If you don’t understand why it’s asking, or if the request seems weak (“To show you which wines are available for purchase in your area.”), deny the request.
  • With apps that obviously need location services, such a parking app that needs to know which area you’re in, change the setting to While Using App and see if that meets your needs.
  • Only if you clearly need to allow a particular app to track your location in the background—turn-by-turn navigation apps are the most common—should you change that setting to Always. Almost no apps should be given such power, and many won’t even provide the option.

There’s one unusual item in the list: Safari Websites. It’s a master switch that lets Web sites loaded in Safari ask for your location. That’s probably not a major privacy concern, but few Web sites provide sufficiently useful location-based features (mostly for finding nearby chain store outlets) that it’s worth bothering.

In the end, go with your gut. If thinking about a particular app or company potentially recording your location constantly gives you the creeps, turn it off and either find an alternative or do without. Legislation may be the only solution in the end, but for now, we can take steps like these to protect ourselves.

(Featured image based on an original by Garik Barseghyan from Pixabay)

Use Your Apple Watch to Unlock Your Mac, and Apps in Catalina

If you’ve resisted requiring a password on your Mac after it wakes up or comes out of the screen saver because it’s too much work to enter repeatedly, an Apple Watch can make authentication much easier. In previous versions of macOS, just wearing an unlocked Apple Watch is enough to enter your Mac’s password; in Catalina, the Apple Watch can also enter your password when prompted by apps. First, make sure your Apple Watch has a passcode (in Watch > Passcode), is on your wrist, and is unlocked. Then, in System Preferences > Security & Privacy > General, select “Use your Apple Watch to unlock apps and your Mac.” From then on, most of the time your Mac or an app wants your password, your Apple Watch will provide it automatically. (This feature requires that the Mac dates from mid-2013 or later, that all devices use the same iCloud account, and that the Apple ID uses two-factor authentication instead of two-step verification.)

(Featured image based on an original by Christin Hume on Unsplash)

How to Find the Snaps You Want in the Mac’s Photos App

Digital cameras have been around long enough that people have stopped making snarky comments about how hard it is to find anything in a shoebox filled with hundreds of unorganized photos. But given the tens of thousands of photos many of us now have, it’s hard to be smug about the ease of finding any given image. Luckily, Apple has provided us with numerous tools in the Photos app to help. Some of these organization systems you have to set up and maintain, but others work silently for you in the background. Let’s start with the automatic methods.

Date

It’s impossible to miss how Photos automatically organizes your photo library by date, particularly in macOS 10.15 Catalina, where the Photos view lets you drill down by Year, Month, and Day. One tip: Day view doesn’t necessarily show you all the pictures taken on a particular day; to see them, click All Photos.

If you don’t want to browse, you can also search (choose Edit > Find) on things like “2015” or “January 2015.” The utility of such searches is that they filter the displayed images to just those taken in that year or month. You can even search on “January” to find all photos taken in January of any year.

People

With a little training of its facial recognition algorithms, Photos can automatically create and maintain collections of photos of particular people. Click People in the sidebar to see the faces that Photos has identified automatically, and if any of them currently lack names, click the Name button for a photo you want to identify, enter a name, and either press Return or select from the suggestions. Although it may not happen immediately, Photos will scan all photos for other pictures of each person and add them; if you get a banner in the toolbar asking you to review additional photos, click Review and then deselect any photos that aren’t that person in the next dialog.

Whenever you’re looking for a photo of a particular person, the fastest way may be to focus on just those photos that contain their face. Click People in the sidebar and double-click the desired person’s box to see their photos. Make sure to click Show More to see all the matched photos, rather than just those Photos deems the best.

Places

By default, the Camera app tags every iPhone or iPad photo with the location where you took the picture. That enables you to search for images on a map. Click Places in the sidebar, and then pan and zoom the map to find the desired location. Click any photo thumbnail to show just the photos taken in that spot. If you know the name of the location, you can also search for it directly—Photos knows the names of all geotagged locations.

Location-based searching could be a godsend for real-estate agents, builders, and others who need to collect images by address. No need to use keywords or other metadata, since the geotagging provides all the necessary information. 

AI Object Search

In the last few releases of Photos, Apple has added object searching, which finds photos based on their contents. Looking for photos of cows, or beaches, or oak trees? Just type what you want to find into the Photos search field, and Photos might find it.

Although it’s magic when this approach works, don’t put too much stock in it. Searching for “cow” also brought up images of pigs, goats, and horses for us. Close, in that they’re all four-legged farm animals, but no cigar.

Media Types

Sometimes, what you want to find is already categorized by its media type. If you want to find a selfie, for instance, or a panorama, look no further than the Media Types collection in the Photos sidebar. It includes dedicated albums that automatically update themselves to contain videos, selfies, Live Photos, Portrait-mode photos, panoramas, time-lapse movies, slo-mo movies, bursts, screenshots, and animated GIFs.

Albums and Smart Albums

With the categorization techniques so far, you don’t have to do much, if anything. With albums, however, all organization is entirely manual. Creating a new album is easy—select some photos and then choose File > New Album with Selection. After the fact, you can add more photos to the album by dragging them from the main window to the album in the sidebar. And, of course, clicking the album in the sidebar displays all the photos.

Smart albums are entirely different from albums—they are essentially saved searches. To create one, choose File > New Smart Album and then define the matching criteria. Photos provides oodles of options, making it easy to create a smart album that, for instance, holds photos of a particular person taken with one specific camera over a certain time frame.

An aspect of working with albums and smart albums that can be confusing is how to delete photos. When you remove a photo from a regular album, you’re just taking it out of that album, not deleting it from your library. (To actually delete a photo from your library, click Photos in the sidebar before selecting the photo and pressing the Delete key.) The only way to remove a photo from a smart album is to ensure that it no longer matches the smart album’s criteria, either by changing the conditions or by modifying the photo’s metadata, which isn’t always possible.

Keywords

If you want to tag individual images in a way that makes them easy to find later, keywords are an excellent option. Choose Window > Keyword Manager to display the floating Keywords window, and click Edit Keywords to open the editing view where you can click + to add a keyword (complete with a one-letter shortcut, which also puts it at the top of the Keywords window). Click – to remove a keyword (from the list and from any photos to which it’s assigned). Click OK to switch back to the main keyword view.

To assign a keyword, select a set of photos or just focus on the current one. Either click the keyword in the Keywords window or press its associated letter shortcut. Clicking or pressing the shortcut again removes the keyword.

You can see what keywords are attached to an image by making sure View > Metadata > Keywords is chosen and then clicking the badge that Photos adds to keyworded images. To find everything with a particular keyword, though, you’ll have to do a search and, if necessary, look at the Keywords collection at the bottom of the search results.

Titles and Descriptions

Another way to find photos manually is to give them titles or descriptions and then search for words in those bits of metadata. Applying consistent titles and descriptions manually would be onerous, but you can do multiple selected images as easily as one. Select some pictures, choose Window > Info, and in the Info window, enter a title or description. Close the Info window to save.

To see (and edit) the title under each image, make sure View > Metadata > Titles is chosen. To find included words, you need to do a search, just like with keywords.

Choosing the Best Approach for Your Needs

So many choices! Here’s our advice about which should you use:

  • When possible, stick with the approaches (date, People, Places, object search, media types) that require little or no additional tagging work. People and Places are particularly useful that way.
  • If you can construct a smart album that finds all the images you want, do it. However, it may not be useful (or possible) unless you’re looking for a subset of photos that already are in an album, have a keyword, or are attached to a person.
  • Use albums for quick, ad-hoc collections or for collections of related photos. They’re easy to make and use, and to delete if you no longer need them. An album would be good for collecting all the photos from your summer vacation.
  • Use keywords to identify general aspects of images throughout your entire photo library that you’re happy to access only by searching or via a smart album. Keywords would be useful for tagging all the photos you take of lecture slides, or that relate to your hobby.
  • Avoid relying on titles and descriptions if you can. It’s too easy to make mistakes such that later you can’t find items you’ve titled or described. Albums and keywords are better for organization. Leave the titles and descriptions for actually titling and describing individual images.

Next time you think, “I wish I could find all my photos that…,” take a minute and think through these options to decide which will best serve your needs.

(Featured image by Simon Steinberger from Pixabay)