Every time you tap a link to open a Web page in Safari on your iPhone or iPad, it often opens a new tab. That’s fine until you realize that you have oodles of old tabs open, making it difficult to find any particular tab. To close all your old tabs in one fell swoop, press and hold on the tab button, then tap Close All X Tabs in the popover that appears.
SSDs are great—they’re fast, durable, and reliable—but they’re also expensive, which results in many of us not having as much storage built into our Macs as we’d like. Particularly for those who watch videos in iTunes or take a lot of photos, it’s all too easy to run out of space on your Mac’s internal drive.
Apple has a built-in tool for cleaning house: Storage Management.
Apple hid Storage Management inside the System Information app, but there’s a shortcut for accessing it. Choose Apple > About This Mac, click the Storage button, and then click Manage… but wait! Before you click Manage, look at the About This Mac window’s Storage view.
Hover over each colored bar to see how much space is taken up by a particular type of data. The white space at the end of the bar shows space that’s still available. You can’t do much here, but the view gives you a quick overview of your usage.
When you click Manage, System Information launches, and the Storage Management window appears. (You can also open System Information manually and choose Window > Storage Management.) In the sidebar at the left, ignore Recommendations and look at the rest of the categories, particularly Applications, Documents, and iOS Files. The specific categories will vary a bit between Macs, depending on what apps you use, but they correspond to the colored bars you saw in the About This Mac window’s Storage view.
The Applications category lists your apps and is sorted by size by default. But try clicking the column header for Kind and scrolling down. You can probably trash most apps tagged as Duplicates or Older Versions. Similarly, click the Last Accessed column header to see which apps you haven’t launched in years. Many of them can probably go. Plus, you can redownload anything tagged as coming from the App Store, so you can toss those apps to save space.
In Documents, you’ll see three buttons: Large Files, Downloads, and File Browser. Large Files focuses on files over 50 MB in size, Downloads displays the contents of your Downloads folder (much of which you likely don’t need), and File Browser gives you a column view that’s sorted by file size and shows sizes next to each item. It’s great for trawling through your drive to see what’s consuming all that space.
In any of these views other than File Browser, hover over any item to see an X button for deleting the file and a magnifying glass button that reveals the file in the Finder. To delete multiple files at once, Command-click or Shift-click to select them and then press the Delete key to remove them all at once. Storage Management gives you the combined size of all the selected files and warns you before deleting the files, so you can use this technique to preview how much space a multi-file deletion will save.
In File Browser, select one or more files and either drag them to the Trash icon in the Dock, or press Command-Delete.
If you’ve used iTunes to manage iOS devices in the past, pay special attention to the iOS Files category. It shows any device backups and software updates that are stored on your Mac’s drive. If you still use iTunes to back up your device, it’s worth keeping the latest backup of devices you still use, but many people have obsolete backups and unnecessary updates kicking around.
As noted before, the rest of the categories here may vary depending on what apps you use. With Books and iTunes, you can remove content that you’ve purchased, since you can download it again. With Mail and Photos, Storage Management merely tells you how much space the app’s data occupies and lets you enable space optimization (downloading only recent attachments for Mail, and keeping only optimized photos on the Mac). To save more space, you must delete unnecessary data from within the app itself.
If your Mac’s drive is filling up—if it has less than 10 percent free space—consider using the Storage Management tools to search out and delete files that are wasting space. To be safe, make a backup first!
We’re seeing an uptick in email phishing attacks purporting to come from Microsoft about Office 365. They’re quite convincing messages that tell users that their credit card payment has failed, that an account needs renewing, or that a password needs to be confirmed. Needless to say, they’re all complete scams, and clicking a link in them takes you to a malicious Web page that will try to steal your password or credit card details. As we noted in “Gone Phishing: Five Signs That Identify Scam Email Messages,” large companies never send email asking you to click a link in order to log in to your account, update your credit card information, or the like. Hover over links to see where they go before clicking anything, and stay safe out there!
Macs haven’t had removable storage for years, so when you want to move files between computers, you can use USB flash drives, email, Messages, AirDrop, or local file sharing. Those techniques are fine, but for a more efficient, effective, and elegant solution, try a cloud-based file sharing service.
These services use special software to integrate into the Mac’s Finder, designating a particular folder to hold shared files. Whenever you add a file to that folder—or any subfolder inside it—the software automatically uploads it to the cloud and downloads it to linked devices. File changes and deletions sync quickly, so the shared folder remains in sync everywhere at all times. iOS’s Files app also provides a single interface to the main services on your iPhone or iPad.
File sharing services provide two key capabilities:
Numerous cloud-based file sharing services exist, but the most popular are Box, Dropbox, Google Drive, iCloud Drive, and Microsoft’s OneDrive, all of which offer free plans with limited amounts of storage.
Box
is aimed primarily at large enterprises, with plans priced at $5, $15, or $25 per user per month. The main differences between those plans revolve around things like the number of users, administrative controls and security reporting, and custom branding. Box integrates with hundreds of apps and offers a platform on which companies can build their own collaboration and workflow solutions.
Box also offers a free Individual plan with 10 GB of storage. A Personal Pro plan costs $10 per month, but that provides only 100 GB of storage, much less than the competition.
The 800-pound gorilla of the file sharing space is Dropbox, which popularized the concept starting in 2007. A free Basic account offers 2 GB of storage space, but for $9.99 per month, the Plus plan gives you 1 TB and the $19.99 Professional plan doubles that to 2 TB and provides additional controls. If you need to share a folder with someone, Dropbox is generally the best option because so many people already have accounts.
For teams, Dropbox Business provides Standard ($12.50 per user per month) and Advanced ($20 per user per month) plans that increase the space even further and add administrative controls, increased security options, and more.
Conceptually, Google Drive is where Google Docs, Google Sheets, and Google Slides store their files. However, it also lets you store any type of file, and Google provides 15 GB of free storage with every Google account. For those who need more storage, Google offers a variety of storage tiers, including 100 GB ($1.99 per month), 200 GB ($2.99), and 2 TB ($9.99).
Google Drive Enterprise extends the service for teams with additional collaboration, workflow, and security tools. It’s priced at $8 per active user per month plus $0.04 per gigabyte of data stored. If you want the full G Suite, which includes Gmail, Google Docs, video conferencing, team messaging, and shared calendars, $6 per user per month buys 30 GB of storage and $12 per user per month buys unlimited storage.
Google generally assumes you’ll do everything in a Web browser or a smartphone app, but with the company’s Backup and Sync software for the Mac, it provides the same level of Finder integration as other services.
Although Apple’s iCloud Drive is deeply integrated into macOS and iOS and numerous apps, if you need to collaborate with others, it’s the weakest of the file sharing services. That’s because Apple focuses on individuals, not groups or teams. iCloud Drive works fine for sharing files among your own devices, and it allows you to share individual files (but not folders) with anyone who has an Apple ID.
One easy way to use iCloud Drive is to turn on Desktop & Document folder syncing on your Mac, from System Preferences, iCloud, iCloud Drive Options. This will keep your files on your computer, as well as in iCloud. Using the Files app on your iPhone or iPad will let you access all of these files.
Apple gives all Mac and iOS users 5 GB of free space in iCloud Drive, although things like iCloud backups of your iOS devices can use that up quickly. For $0.99 per month, you can get 50 GB, $2.99 per month gets you 200 GB, and 2 TB costs $9.99 per month. There are no business plans, but you can share the 200 GB or larger purchased space with other members of a Family Sharing group.
Most of Microsoft’s Office 365 subscriptions include OneDrive storage—a $99.99 per year Office 365 Home plan provides 1 TB for each of up to six users, whereas a $69.99 Office 365 Personal subscription is for just one user. On the business side, you can pay $5, $8.25, or $12.50 per user per month for different Office 365 plans. The low-end plan doesn’t include the desktop versions of the Office apps, and the high-end plan provides Exchange, SharePoint, and Teams in addition to all the Office apps and 1 TB of OneDrive storage for each user.
Which of these services is best for your needs? That’s a potentially complicated question, and we’re happy to talk with you directly to make a recommendation. That said, here are the basics.
If you mostly need to share files among your own devices and want to share the occasional file with another Apple user, iCloud Drive may be sufficient, especially if you are already paying for more storage for iCloud Photos. Those who are heavily invested in Google’s G Suite or Microsoft Office 365 should focus on Google Drive or OneDrive. If you aren’t already in bed with Google or Microsoft, Dropbox is the best bet for most individuals and groups, although larger organizations should also evaluate Box.
With luck, you should never need to check your iPhone’s or iPad’s warranty status. But bad things do happen to good devices. In iOS 12.2, Apple has just made it easier to figure out if your device is still under warranty or covered by AppleCare+. Go to Settings > General > About, where you’ll find a new entry that’s either called Limited Warranty (the basic Apple warranty) or AppleCare+ (the extended warranty you can buy). The entry shows the expiration date, and tapping it provides more details on the Coverage screen. If your iPhone or iPad doesn’t have AppleCare+ but is eligible for it, you can even buy it from this screen. You won’t see anything if your device is out of warranty and no longer eligible for AppleCare+.
Have you ever gotten an emergency alert on your iPhone, telling you about an abducted child or public safety emergency? That’s the Wireless Emergency Alerts (WEA) system, at least in the United States, although some other countries have similar systems.
The WEA system enables authorized national, state, and local government authorities to send alerts about public safety emergencies to mobile devices in the affected area. Also included in the WEA system are AMBER Alerts designed to solicit public information when law enforcement is searching for a missing child. Some US states also broadcast Silver Alerts about missing adults, particularly senior citizens with Alzheimer’s, dementia, or other mental disabilities. The alerts are always meant to be useful, either to you or to law enforcement working on a case.
Unfortunately, the alerts aren’t always helpful or well targeted. Worse, they break through the Do Not Disturb cone of silence, and there’s no way to change their tones. You might not appreciate being woken up at 2 AM to be told to look for a white Ford that’s potentially associated with a missing child. Plus, although the AMBER Alerts are generally popular with the public, research suggests that they’re largely ineffective.
More concerningly, the loud noise that accompanies the alerts can be dangerous, either to your hearing if you’re wearing earbuds when the alert comes through, or to your life if you overreact while driving.
In iOS 12 in the US, you’ll see three categories of government alerts at the bottom of Settings > Notifications: AMBER Alerts, Emergency Alerts, and Public Safety Alerts.
In most countries, Apple lets you turn off all three categories, but you could still receive so-called “Presidential Alerts,” which are meant to reach everyone in the country during a national emergency. The Federal Emergency Management Agency, which manages the WEA system, tested the Presidential Alert system for the first time in October 2018.
What should you do? It’s entirely up to you, of course, but in most situations, it’s probably best to leave all three alert types enabled. If you find yourself being annoyed by repeated AMBER Alerts or Silver Alerts, particularly if you’re unlikely to be in a location where you could be helpful, you might want to toggle the AMBER Alerts switch off. But the Emergency and Public Safety alerts could be essential, especially if you’re in an area prone to hurricanes or tornadoes.
If you’ve already disabled the alerts because of poor targeting—being notified of something of concern only to people hundreds of miles away is just an interruption—you might consider turning them back on later this year, since the FCC requires carriers to improve the geo-targeting starting November 30th, 2019.
Photos makes it easy to create and switch between libraries. That’s good when photos need to be kept completely separate. For instance, a real estate agent might want to keep personal photos separate from house photos taken for work. But too much separation is annoying—you have to keep switching between libraries, and it’s easy to import new photos into the wrong one.
If you struggle with multiple Photos libraries, never fear—you can merge them. Unfortunately, the process is slow, can require a lot of disk space, and may result in the loss of some metadata. You have three options: merging through iCloud Photos, using the PowerPhotos utility, and merging by exporting and importing. Each has pros and cons.
Apple’s iCloud Photos service offers the best solution for merging libraries. The trick is that whenever you designate a library as your System Photo Library, Photos automatically uploads all images that aren’t already present, adding them to the photos already in iCloud Photos. It also retains all the metadata surrounding your photos—titles, keywords, albums, facial recognition, projects, and more.
On the downside, using iCloud Photos almost certainly won’t be free unless you have so few photos that the combined library will fit within the free 5 GB of iCloud space Apple gives everyone. Almost everyone will have to pay for additional storage space ($0.99 per month for 50 GB, $2.99 for 200 GB, or $9.99 for 2 TB) for at least the month in which you’re doing the merge. iCloud Photos is a good service, so it’s likely worth paying for anyway.
More problematic is that the iCloud Photos way of merging will be very slow. If you haven’t already started using it, it could take a week or more to upload many thousands of photos. Plus, it will probably download the entire cloud-based collection of photos to each library whose photos you want to merge, so you may need a lot of local disk space too.
If you haven’t previously used iCloud Photos, go to System Preferences > iCloud and click the Options button next to Photo. In the dialog, select iCloud Photos.
Now, starting with the smallest Photos library and working up in size, follow these steps for each library you want to merge:
When you’re done, the last Photos library becomes the one you’ll keep, and you can delete the others. Needless to say, make sure you have good backups first!
The $30 PowerPhotos from Fat Cat Software provides a variety of extra capabilities when working with Photos. It helps you to create and manage multiple libraries, copy photos between libraries, find duplicates, and—most important for this topic—merge libraries.
Because PowerPhotos is working entirely on your Mac’s drive, it’s fast and it doesn’t require huge amounts of extra disk space. Unfortunately, unlike the iCloud Photos approach, which brings in both originals and any edits to those photos, PowerPhotos can import only your original photos or the versions that you’ve edited, not both. Plus, it can’t merge facial recognition data, smart albums, or print projects.
PowerPhotos provides an actual interface for merging too—choose Library > Merge Libraries to start.
In the window that appears, you have four tasks:
This final option is conceptually simple. You export all the photos from one library and then import them into another. It’s even what Apple recommends. The main thing it has going for it is that it’s free, and it will be faster than the iCloud Photos approach. It could also be useful if you want to copy a subset of photos between libraries, rather than merging all photos.
However, as with PowerPhotos, you have to choose between original and edited photos, and you’ll need a lot of extra disk space. Even worse, you’ll lose even more metadata, including albums, faces, and print projects. And if you export as JPEG, your photos may also suffer a slight quality drop as they’re recompressed.
For those who want to use this approach, Apple provides detailed instructions. In essence, you’ll click Photos in the sidebar to see everything, and then choose Edit > Select All. Then you’ll choose File > Export and either Export X Photos (to get the edited versions of images) or Export Unmodified Original for X Photos (to get the original images). Once everything has exported, you’ll switch libraries in Photos and then drag the folder of exported images back into Photos to import it.
Our nod goes to the iCloud Photos technique, but PowerPhotos is a fine utility for those who aren’t perturbed by its limitations. Of course, don’t start any merging without making backups first, and if you need help, don’t hesitate to call us.
You know that Command-Shift-3 takes a screenshot of the entire screen and Command-Shift-4 lets you pick a window, menu, or arbitrary selection for your screenshot. And Mojave introduced Command-Shift-5 to give you an interface to screenshots and screen recordings. But how would you capture a screenshot of a long Web page that requires scrolling? Rather than stitching multiple screenshots together, try this trick in the Google Chrome Web browser. Control-click anywhere on a page you want to capture and choose Inspect. Press Command-Shift-P to open Chrome’s Developer Tools command menu. Type “capture” and then click “Capture full size screenshot” to download a screenshot of the page as a PNG file. (When you’re done, close the Developer Tools by clicking the X in the upper-right corner.)
It’s maddening to want to read a serial number or other bit of fine print that you can barely see. But fret no longer—your iPhone or iPad makes a fabulous magnifying glass! Assuming Magnifier is enabled in Settings > General > Accessibility > Magnifier, you can bring it up by pressing the Home button (for Touch ID devices) or side button (for Face ID devices) three times quickly. If that’s too hard to remember, you can also add a Magnifier button to Control Center in Settings > Control Center > Customize Controls. The special camera viewfinder is zoomed automatically, but you can change the zoom level with the slider, tap the flash icon to turn on the LED light (if available on your device), enable a filter to change the color or contrast, or lock the focus by tapping the lock icon. You can also freeze the image by tapping the white shutter button, which is great for grabbing a picture of a tiny serial number on the back of some device (tap that button again to resume using Magnifier). To leave Magnifier, press the Home button or swipe up from the bottom of the screen.
In theory, it should be easy to move the cursor in text on an iPad or iPhone—just tap where you want the cursor to go, or press and hold until the magnifying circle appears over the cursor and then slide it around. In reality, it’s often fussy and annoying because our fingers are a lot wider than the cursor itself. Starting in iOS 9, Apple came up with a better solution—trackpad mode—and in iOS 12, the company extended it to devices that lack 3D Touch.
In trackpad mode, you turn the onscreen keyboard into a virtual trackpad. Just as on a Mac laptop, moving your finger around the virtual trackpad moves the cursor in the text above. How you invoke trackpad mode differs slightly between the iPad and iPhone.
On an iPad, open any app that allows text input, like Notes, and bring up the keyboard. Touch the keyboard with two fingers, and you see the letters disappear from the keyboard as it switches to trackpad mode. Immediately swipe your fingers (or just one, you can lift the other up) around to move the cursor within the text. Or, for the new approach, touch the Spacebar and pause briefly to switch to trackpad mode.
You can also select text in trackpad mode. If you start with two fingers, instead of swiping immediately after entering trackpad mode, pause with your two fingers down briefly, which causes iOS to switch to selecting text. Then move your fingers around to change the colored selection. If you start with one finger on the Spacebar, position the cursor where you want it and then tap anywhere on the grayed-out keyboard to start selecting.
For easier selection of chunks of text, put the cursor in a word, let up, and then tap once with two fingers to select the word around the cursor, twice to select the sentence, and three times to select the entire paragraph. To expand or contract the selection, keep your fingers down and drag the selection cursor. To deselect text, tap once on the keyboard with two fingers.
You can use trackpad mode even if you have an external keyboard attached. Tap in a text input area, place two fingers anywhere in it to engage trackpad mode, and then move your fingers to reposition the cursor (again, you can lift one finger up after you start). To select text, put the cursor inside a word, release your fingers, and tap once to select the word, twice for the sentence, and three times for the paragraph.
Before iOS 12, trackpad mode on the iPhone worked only on models that supported 3D Touch, which eliminated the iPhone 5s and earlier and the iPhone SE. iOS 12 added another approach, which is good because 2018’s iPhone XR also lacks 3D Touch.
To engage trackpad mode on an iPhone that supports 3D Touch, press firmly on the keyboard with one finger—you’ll feel the iPhone’s Taptic Engine simulate the feel of a click. Keep your finger down to move the cursor around. Apple’s new approach to invoking trackpad mode works on all iPhone models—touch the Spacebar and pause briefly to switch to trackpad mode. In either case, if you need more room, you can move your finger off the keyboard image right onto the text.
On 3D Touch iPhones, to select a word, relax your finger pressure slightly without removing it from the screen, and then press again. It’s quite similar to the feel of clicking on a MacBook trackpad. You can even double-press—again, with a slight relaxing of the finger first—to select the current sentence and triple-press to select the entire paragraph. Keep dragging after selecting to select more text by the word, sentence, or paragraph.
When using the Spacebar approach to invoking trackpad mode, you can still select text. As on the iPad, position the cursor where you want it and then tap anywhere on the grayed-out keyboard to start selecting. The two-fingered tapping on the normal keyboard that works on the iPad doesn’t work on the iPhone, unfortunately.
Trackpad mode takes a little getting used to, but it’s so much better than the previous selection methods that it’s worth making yourself practice until it becomes second nature.