Category Archives: Apple

In iOS 12, Do Not Disturb Can Turn Itself Off—No More Missed Alerts!

We love the Do Not Disturb feature in iOS—it’s essential for keeping notifications from waking us up at night or causing embarrassing light and noise in dark movie theater. But it’s long had a problem. When you invoked Do Not Disturb manually for a movie or doctor’s appointment, you had to remember to turn it off manually when you were done, or risk missing important notifications. No more!

In iOS 12, Apple enhanced Do Not Disturb in two ways: enabling it to disable itself automatically after a certain amount of time or when your location changes and adding a Bedtime mode that holds all notifications until you wake up.

An Automatic End to Do Not Disturb Sessions

In previous versions of iOS, you invoked Do Not Disturb manually by tapping its button in Control Center. However, if you forgot to turn it off after your meeting, say, it would stay on forever unless you had a Do Not Disturb schedule set, and even then, not until the end of that schedule. So if you forgot to turn Do Not Disturb off after a 10 AM meeting, it could stay on until the next morning or until you realized you weren’t getting any calls or messages.

If you start Do Not Disturb sessions in the same way in iOS 12, they’ll act the same way. But if you force-touch or press and hold the Do Not Disturb button in Control Center, that brings up the Do Not Disturb card with five options:

  • For 1 hour: This first choice tells Do Not Disturb to hold all your calls for an hour, after which it will turn off automatically.
  • Until this evening/Until tomorrow morning: If you invoke this option during the day, it will silence calls and notifications until 7 PM. Select it at night, however, and it will quiet your iPhone until 7 AM.
  • Until I leave this location: Use this choice when you’re invoking Do Not Disturb in conjunction with being in a particular spot that you’ll leave as soon as you’re done.
  • Until the end of the next event: When you enable Do Not Disturb during an event on your calendar, this choice appears, giving you the option of turning off Do Not Disturb at the end of the event.
  • Schedule: Tap this button to open Settings > Do Not Disturb.

While Do Not Disturb is on, iOS 12 puts a notification on the Lock screen telling you when it will turn itself off. At any time before then, you can tap the Lock screen notification to allow calls and notifications again.

Do Not Disturb During Bedtime

In Settings > Do Not Disturb, you’ll find a new Bedtime switch. When enabled during the times for which you’ve scheduled Do Not Disturb, it dims and blacks out the Lock screen, silences calls, and sends all notifications to Notification Center instead of showing them on the Lock screen.

The idea behind the Bedtime switch is that it reduces the chances that glancing at your iPhone in the middle of the night to see what time it is will shock your eyes or engage your brain. Sleep is good! But if you get up early and want to allow notifications through again, tap the Do Not Disturb notification on the Lock screen to turn it off.

That’s not all you can do with Do Not Disturb During Bedtime. You might know that there’s a Bedtime screen in the Clock app that’s designed to help you go to bed and wake up at the same time every day. If you use it to set your desired sleep schedule and enable the Do Not Disturb During Bedtime switch in Clock > Bedtime > Options, you get another Do Not Disturb schedule.

That could be extremely welcome if, for instance, you want Do Not Disturb on automatically both at night when you’re sleeping and also during a regularly scheduled class or meeting.

Give these new Do Not Disturb options a try! They go a long way toward ensuring that our iPhones fit into our lives better, rather than forcing us to pay attention to every last alert or message.

Tired of PDFs or Other Documents Opening in the Wrong App?

When you double-click a document, macOS uses the document’s file extension to figure out which app should open the file. So, by default, a PDF file called laser-squid.pdf opens in Preview because the Finder knows that everything with a .pdf extension should open in Preview. But what if you would prefer to open .pdf files in Adobe Reader, or you want comma-separated value (.csv) text files to open in Numbers? To change any mapping, select a file of the type in question and choose File > Get Info to open the Info window. In the Open With section, click the pop-up menu to choose the desired app and then click the Change All button.

Update AirPort Express Base Stations to Add AirPlay 2

Apple may have discontinued its AirPort Wi-Fi base stations, but in a surprise parting gift, the company has released a firmware update to the AirPort Express that gives it AirPlay 2 capabilities like multi-room audio. If you have an AirPort Express connected to speakers through its audio jack, first use AirPort Utility on the Mac or iPhone to update its firmware to version 7.8. Once you do that, you’ll be able to play audio simultaneously through the AirPort Express and to other AirPlay 2–enabled devices, such as the HomePod and Apple TV.

A Hidden Trick that Lets You Navigate Your iPhone with One Hand

Unless you can palm a basketball, you may not be able to use an iPhone single-handed. But sometimes one hand is all you can spare. If you find yourself in such a situation, give Reachability a try. On a Touch ID–based iPhone, tap (don’t press) the Home button twice to slide the iPhone’s interface halfway down the physical screen, bringing everything into reach of your thumb. On the Face ID–equipped iPhone X, put your thumb in the bottom of the screen—about at the top edge of the Dock if you were on the Home screen—and swipe down. You can use apps normally for a tap or two, and then they’ll expand back to the full screen to show the full interface. If Reachability is off (or if you want to turn it off), go to Settings > General > Accessibility.

Make More Space for Documents by Putting Your Dock on the Side of Your Mac’s Screen

By default, Apple locates the Dock at the bottom of the Mac’s screen. If that location interferes with you seeing as much of your document windows as you’d like, you can set it to appear only when you move the pointer to the bottom edge of the screen. But there’s a better way: put the Dock on the side of the screen where there’s plenty of horizontal room and it won’t get in the way of most document windows. Open System Preferences > Dock, and select Right or Left from the Position on Screen radio buttons.

 

Swipe Back and Forth between Web Pages for Easier Navigation

For navigation, every Web browser offers back and forward buttons, generally represented by arrows in the upper left of the toolbar. You can also navigate by choosing menu commands and typing keyboard shortcuts—did you know that Command-Left arrow and Command-Right arrow work too? But if you’re using a Mac with a trackpad, you can move back and forth between Web pages—in Safari, Chrome, and Firefox—with a two-fingered swipe left (for back) or right (for forward). If you prefer, you can switch to a three-fingered swipe in System Preferences > Trackpad > More Gestures. Or, if it’s difficult for you to keep exactly two or precisely three fingers on the trackpad, you can choose to swipe with two or three fingers.

Back Up Before Upgrading to Mojave or iOS 12!

Poll a room of Apple experts about the one topic they can’t stop talking about and many will launch into frustrated rants about how too few people back up. Backups are always important, since you can never predict when your Mac or iPhone will be lost or stolen, melt in a fire, or just break. But one time when backups are especially important is before you upgrade to a major new operating system. If you’re thinking “What could go wrong?” the answer is, “Lots, and wouldn’t you like to be able to revert instantly if something does?”

Mac Backups

On the Mac side, backing up with Time Machine ensures that you can not only restore your entire drive if necessary, but also easily recover a previous version of a corrupted file. Also, since a fire or flood would likely destroy your backup drive along with your Mac, we always recommend an offsite backup made via an Internet backup service like Backblaze.

What happens if you don’t back up and your Mac gets damaged such that you can’t access important data? That’s when things get expensive, and if you have a 2018 MacBook Pro, you have even fewer options.

Historically, it was relatively easy to remove a drive from a broken Mac and recover the data from it. Data recovery got harder with solid-state storage, and even more so with the introduction of the first MacBook Pro with Touch Bar, thanks to Apple’s new T2 encryption chip, which encrypts data on the drive. To simplify last-ditch data recovery, Apple put a special port on the MacBook Pro’s logic board and provided a custom recovery tool for Apple Authorized Service Providers. With the 2018 MacBook Pro, however, Apple removed that port, so only data recovery specialists like DriveSavers can recover data from such damaged machines, and only then if they have the user’s password.

So please, back up your Mac before something goes wrong. It’s fast, easy, and inexpensive to get started, and we’re happy to help.

iOS Backups

We’ve all seen, if not experienced, a broken iPhone or iPad. They’re durable little devices, but they won’t necessarily survive a drop onto a sidewalk or into a toilet (yeah, it happens). And it’s way too easy to forget your iPhone at the gym or in a restaurant. So a backup is necessary if you don’t want to risk losing precious photos or having to set up a new device from scratch. Plus, just as with a Mac, things can go wrong during major iOS upgrades.

With iOS, though, you don’t need extra software or hardware. Apple provides two ways of backing up your iPhone or iPad, iTunes and iCloud. Neither is necessarily better or worse, and you can—and should!—use both for added safety. We’ve seen situations where an iPhone would refuse to restore its files from iTunes but would from iCloud.

To back up to iCloud, go to Settings > Your Name > iCloud > iCloud Backup, turn the switch on, and tap Back Up Now. For backups to happen automatically in the future, you must have sufficient space in your iCloud account (you get 5 GB for free and can buy more), and your device must be on a Wi-Fi network, connected to power, and have its screen locked.

To back up to iTunes, connect your device to your Mac via a Lightning-to-USB cable, launch iTunes, and click the device icon to the right of the media menu.

Then, in the Backups section, click Back Up Now. If you’re prompted to encrypt your backups, we encourage you to agree since otherwise your backup won’t include passwords, Health information, or HomeKit data. For automatic backups via iTunes, select This Computer. After that, every time you plug into your Mac, it will back up.

If you have sufficient iCloud storage, we recommend backing up automatically to iCloud because its automatic backups work well at night when you’re charging your devices. Then, make extra backups to iTunes whenever you think you might need to restore, such as when you’re getting a new iPhone or iPad, or when you’re about to upgrade to a new version of iOS.

Top Features of iOS 12 to Take Advantage of Right Away

Feeling left behind because you don’t have the latest iPhone or iPad? Don’t, because Apple has a present for you in the form of iOS 12. The new operating system promises to increase performance, particularly for older devices as far back as the iPhone 5s and iPad Air.

But iOS 12 offers more than just a speed boost. Apart from adding fripperies like new animoji, text effects, and camera effects in Messages and FaceTime, iOS 12 helps you use your device less. That’s important, as it becomes increasingly obvious that many people spend more time than they’d like on addictive social media apps, games, and cat videos.

Screen Time

The marquee feature for helping you control device usage is Screen Time. Found in the Settings app, Screen Time reports on how much time you spend using different apps, how often you pick up your device, and how many notifications interrupt you. You can check it anytime and get weekly reports, and use this information to help you reduce undesirable usage.

Screen Time has two helpful options, Downtime and App Limits. With Downtime, you can specify a time period when you can only receive phone calls and use specific apps you set in Always Allowed. App Limits let you set how long you may use certain categories of apps. You can ignore the limit, extending it for 15 minutes or for the rest of the day, but that’s cheating, right?

Even better, you can set Downtime and App Limits for a child’s iPhone or iPad, ensuring that they can’t play games after bedtime or text their friends during dinner.

Notification Management

It’s easy to become overwhelmed with notifications, especially if you have chatty friends in messaging apps. iOS 12 can reduce the impact of non-stop notifications. On the Lock screen, iOS 12 now groups message threads and multiple notifications from the same app. Tapping a group expands it so you can see the details.

Plus, with a feature called Instant Tuning, you can change notification settings for an app right from a notification. Swipe left on a notification and tap Manage. Instant Tuning also lets you send notifications to Notification Center silently so they don’t interrupt you but are available later.

Do Not Disturb

In the “it’s about time” department, iOS 12 beefs up Do Not Disturb so it works more the way people do. When you bring up Control Center and force-touch the Do Not Disturb button, it expands to let you turn on Do Not Disturb for 1 hour, for the rest of the day, or until you leave your current location. The beauty of these new options is that they disable Do Not Disturb automatically so you don’t have to remember—and potentially miss important notifications. Plus, a new Bedtime option in Settings > Do Not Disturb dims the display and silences overnight notifications until you unlock your device in the morning.

Siri Shortcuts

Another new feature, Siri Shortcuts, aims to help you use your device more effectively. As Siri learns your routines, it will start suggesting shortcuts for common actions, either on the Lock screen or when you pull down on the Home screen to search. You can see its suggestions in Settings > Siri & Search > All Shortcuts, and for those that seem useful, record a custom phrase that will invoke the shortcut. Plus, a new Shortcuts app lets you create more complex shortcuts that can run multiple steps at once.

Smaller Changes

Those may be the most significant changes in iOS 12, but they’re far from the only ones. Here’s a sampling of other refinements you’ll notice:

  • Apple has redesigned the iBooks app and renamed it Books.
  • The News, Stocks, and Voice Memos apps also received redesigns, Stocks and Voice Memos are now available on the iPad, and all three have made the jump to the Mac in Mojave, with their data synced via iCloud.
  • A new Measure app uses augmented reality to help you measure objects in the real world.
  • In Settings > Battery, iOS 12 shows graphs of battery usage and activity for the last 24 hours or the last 10 days.

iOS 12 has even more minor improvements that we’ll be sharing in the coming months, so watch this space!


Social Media: Apple has loaded iOS 12 with new features, and here’s a rundown of those that will make the most difference in your daily iPhone and iPad experience, including Screen Time, better notifications, improved Do Not Disturb, and more!

When Should You Upgrade to macOS 10.14 Mojave, iOS 12, watchOS 5, and tvOS 12?

It’s that time of year again, when an Apple user’s thoughts drift to new versions of macOS, iOS, watchOS, and tvOS. Apple announced the new versions in June, and public betas have been available since. But once Apple makes macOS 10.14 Mojave, iOS 12, watchOS 5, and tvOS 12 available for free download, you’ll need to decide when to install each.

(Note that we say when and not if. There’s no harm in delaying major operating system upgrades until Apple has had a chance to squash early bugs. But waiting too long puts you at risk from security vulnerabilities and prevents you from taking advantage of new features. Plus, should you have to replace an Apple device unexpectedly, you will likely have to use the current operating system, which could be awkward if you weren’t ready.)

The hardest upgrade decision comes with macOS 10.14 Mojave. Whereas the last version of macOS—High Sierra—was a refinement upgrade that added few new features, Mojave introduces lots. Some people’s eyes will appreciate Dark mode, and the Dynamic Desktop changes subtly throughout the day. More practically, Stacks help organize files on cluttered Desktops, the Finder’s new Gallery view makes browsing images easier, and Quick Actions in the Finder’s Preview pane and in Quick Look let you work on files without even opening them. Apple significantly enhanced macOS’s screenshot and screen recording capabilities as well. And apps like Home, News, Stocks, and Voice Memos make the jump from iOS.

However, these features are bound to come with quirks and bugs, and Mojave’s new privacy and security controls may cause problems for older software. So we recommend waiting until at least version 10.14.2 or even 10.14.4 before upgrading. That gives you time to make sure your key apps are compatible with Mojave and for Apple to resolve any unanticipated problems. Early next year is a good idea to check on updating.

iOS 12 is a different story, particularly if you have an older iPhone or iPad. That’s because Apple has focused on improving performance for such devices. If your device is bogging down, iOS 12 may give it a new lease on life. Also compelling is Screen Time, which helps you track your usage and set limits if you’re unhappy about how much time you spend giving Facebook your personal data. Screen Time even works for your entire family, so it could make dinner less device-intensive. A beefed-up Do Not Disturb lets you keep your iPhone from nagging you so much, and new features let you tamp down excessive notifications more easily. Finally, if you do the same things repeatedly, Siri Shortcuts can help you create your own Siri voice commands.

Our take is that iOS 12 is a good upgrade. Don’t pull the trigger instantly, since Apple may discover important bugs in the first week or two, but after that, upgrade when you have time to play with the new features.

watchOS 5 is linked to iOS 12, so you can’t upgrade your Apple Watch until your iPhone is running the latest. Most of the changes revolve around the Workouts app, with automatic detection of running workouts, a new Yoga workout, activity competitions, and more. Other new features include a Walkie-Talkie app, the arrival of Apple’s Podcasts app, a smarter Siri watch face, and improved notifications. There’s no downside to watchOS 5, so as soon as iOS 12 lands on your iPhone, set your Apple Watch to upgrade that night.

tvOS 12 is the easiest to agree to install. It’s a minor upgrade, with just a few new features. The most noticeable is a new aerial screensaver of Earth from low orbit, made by the crew of the International Space Station. You can also tap the touchpad of the Siri Remote while an aerial screensaver is playing to see where it was taken. When you start trying to type a password on the Apple TV, a notification on your iPhone lets you autofill that password. And finally, the Apple TV 4K gains support for Dolby Atmos soundscapes. So yeah, install tvOS 12 when it comes out, or let your Apple TV do it automatically.

As much as change can be hard, we’re excited about Apple’s new operating systems. Like you, we probably won’t end up using all the new features, but some will enhance the experience of being an Apple user.

Being an Apple User Means You’re Not the Product

There’s an Internet saying: “If you’re not the customer, you’re the product.” The point is that, if you’re getting a service for free, the company providing it sees you not as a customer, but as a product to sell, generally to advertisers.

This is how Google, Facebook, and Twitter operate. They provide services for free, collect data about you, and make money by showing you ads. In theory, the more that advertisers know about you, the better they can target ads to you, and the more likely you’ll be to buy. Personalized advertising can seem creepy (or clueless, when it fails), but it isn’t inherently evil, and we’re not suggesting that you stop using ad-supported services.

This ad-driven approach stands in stark contrast to how Apple does business. Apple makes most of its money by selling hardware—iPhones, Macs, and iPads, primarily. Another big chunk of Apple’s revenue comes from App Store and iTunes Store sales, iCloud subscriptions, and Apple Pay fees. Knowing more about you, what Web pages you visit, what you buy, and who you’re friends with doesn’t help Apple’s business, and on its Privacy page, Apple says bluntly, “We believe privacy is a fundamental human right.”

Of course, once your data is out there, it can be lost or stolen—in June 2018, a security researcher discovered that the online data broker Exactis was exposing a database containing 340 million records of data on hundreds of millions of American adults. Ouch!

Let’s look at a few of the ways that Apple protects your privacy.

Siri and Dictation

The longer you use Siri and Dictation, the better they work, thanks to your devices transmitting data back to Apple for analysis. However, Apple creates a random identifier for your data rather than associating the information with your Apple ID, and if you reset Siri by turning it off and back on, you’ll get a new random identifier. Whenever possible, Apple keeps Siri functionality on your device, so if you search for a photo by location or get suggestions after a search, those results come from local data only.

Touch ID and Face ID

When you register your fingerprints with Touch ID or train Face ID to recognize your face, it’s reasonable to worry about that information being stored where attackers—or some government agency—could access it and use it for nefarious purposes. Apple was concerned about that too, so these systems don’t store images of your fingerprints or face, but instead mathematical signatures based on them. Those signatures are kept only locally, in the Secure Enclave security coprocessor that’s part of the CPU of the iPhone and iPad—and on Touch ID-equipped laptops—in such a way that the images can’t be reverse engineered from the signatures.

And, of course, a major goal of Touch ID and Face ID is to prevent someone from violating your privacy by accessing your device directly.

Health and Fitness

People with medical conditions can be concerned about health information impacting health insurance bills or a potential employer’s hiring decision. To assuage that worry, Apple lets you choose what information ends up in Health app, and once it’s there, encrypts it whenever your iPhone is locked. Plus, any Health data that’s backed up to iCloud is encrypted both in transit and when it’s stored on Apple’s servers.

App Store Guidelines

A linchpin in Apple’s approach to privacy is its control over the App Store. Since developers must submit apps to Apple for approval, Apple can enforce stringent guidelines that specify how apps can ask for access to your data (location, photos, contacts, etc.). This isn’t a blanket protection—for instance, if you allow a social media app <cough>Facebook<cough> to access your contacts and location, the company behind that app will get lots of data on your whereabouts and can even cross-reference that with the locations of everyone in your contact list who also uses the service.

In the end, only you can decide how much information you want to share with the likes of Google, Facebook, and Twitter, and only you can determine if or when their use of your details feels like an invasion of privacy. But by using Apple products and services, you can be certain that the company that could know more about you than any other is actively trying to protect your privacy.