Category Archives: Apple

Try Trello for Group Collaboration and Project Management

Nearly all of us have to work together in a group at some point. Whether it’s for your job, a PTA, a club sports team, or a family trying to organize a vacation, it’s helpful to have a spot where everyone in the group can contribute information, comment on what others say, and build a structure around that information.

Most project management apps and services provide a canned workflow, but unfortunately, these tools are often overly structured. For a more flexible approach, check out Trello, a free online service you can use in any Web browser, or via Mac and iOS apps. You can pay $10 per month for additional features and integrations, but many groups will never need to go beyond the free service.

What sets Trello apart from so many other systems is that it takes a real-world approach to managing bits of information. Imagine a whiteboard, with columns drawn on it to indicate different stages of a process and sticky notes that represent tasks. You can write on the sticky notes and move them between columns on the whiteboard, so you can always see at a glance where things stand in the overall project.

Trello translates that basic concept into the digital world, with “boards” that are like a whiteboard, “lists” that mimic the hand-drawn columns, and “cards” that are like sticky notes on steroids.

You can have as many Trello boards as you like, and you can share each board with any number of people. Each board can have lots of lists, and each list can contain as many cards as you want. Don’t go nuts making too many lists or cards—just as with a physical whiteboard, that could make things unwieldy.

Cards are where the magic happens. Each card has a title and an optional description, and its own comment thread for people to discuss the card’s topic. You can add checklists to a card, upload attachments, and even assign a due date. People can be connected to a card so they receive notifications of new comments or attachments via email and via iOS notifications. Labels help you categorize cards in ways beyond putting them in a list. And perhaps best of all, an Activity section tracks everything that anyone does on a card, so you always know what has happened.

Imagine a Trello board for tracking job applicants through a hiring funnel. It could have a list for each part of the process, starting with receiving an application and going through each interview to the eventual decision. Each applicant would get a card containing their contact information, with the person’s resumé attached and checklists for mandatory questions. Labels might identify applicants for different jobs. After an interview, the interviewer would add a comment with notes about how it went, and move the card on to the next person. At all times, the hiring manager could see where any applicant was in the process and access all pertinent information.

Many Trello boards end up being process-oriented, where each list maps to a particular part of a process, and users move cards from list to list as the process goes along. But that doesn’t have to be the case; for example, you could create a collaborative calendar where each list maps to a week, or you could build a board that tracks client leads with a list for each person in a sales group.

In fact, the possibilities are endless. We’ve heard of Web developers using Trello to manage feature requests and bug reports on a site redesign, lawyers walking contracts through a review process, publishers moving books through multiple editing stages, teachers creating a “newsletter” with a list for each week and a card for each item to share with parents, and more. Give it a try!

All about Find My Friends

As iPhones have become ever more prevalent, one of Apple’s bundled apps—Find My Friends—has become significantly more useful. Although there are legitimate concerns about sharing your location willy-nilly, Find My Friends gives everyone full control over what they share, making it truly helpful for families and close friends. So if you’ve ever thought it would be useful to know when your child left their soccer game or wanted them to receive an automatic alert when you leave to pick them up, Find My Friends is the app for you. It’s also great for keeping track of aging parents or for housemates looking out for one another.

Add and Remove Friends

Although you can add friends in the Find My Friends app by tapping Add and selecting their contact card, it’s easier to work from Messages, assuming you want to share your location with someone with whom you regularly text anyway. In their conversation, tap the i button, tap Share My Location, and in the popover that appears, tap Share Indefinitely. (Share for One Hour and Share Until End of Day are useful for temporarily sharing your location while traveling, say, to visit colleagues with whom permanent sharing would be inappropriate.)

However you initiate the sharing, the other person receives a notification and can accept and choose to share their location as well. (If they don’t do so right away, you can tap their name in your Find My Friends list and tap Ask to Follow.) That said, unidirectional sharing is all right, though in families and particularly for children, bidirectional sharing can be more helpful.

Should you ever wish to stop sharing your location with someone, you can either swipe left on their entry in Find My Friends and tap the red Trash button, or go into their conversation details in Messages and tap Stop Sharing My Location.

Work with Locations

Once you have someone in the Find My Friends app, you’ll see their entry in the list and their location on the map. That may be all you need if, for example, your goal is to see where your spouse is on their bike ride so you can figure out when to start dinner. A tip: for a quick location check, ask Siri something like, “Where is my wife?”

But Find My Friends has other features that make it even more useful. To access these features, tap a friend in the list or on the map to focus on them.

  • Contact: Tap Contact to view your friend’s contact card. From it, you can start a Messages conversation, phone call, FaceTime call, email message, or money transfer via Apple Pay. You can also edit their details from here.
  • Notify Me: With the Notify Me feature, Find My Friends can tell you when your friend leaves or arrives at a particular location. Two locations—their current location and your current location—are always available for quick selection. Or tap Other, and then either search for a location or press and hold on the map to drop a pin at that spot. You can even expand the orange dropped-pin circle to make the location less precise (and thus less likely to miss, if the person doesn’t quite go where you expect).
  • Notify Friend: On the flip side, Notify Friend (tap More to access this feature) lets you tell your friend of your location right now, or when you leave or arrive at a location. A welcome addition here is a Repeat Every Time switch, so you could, for instance, have Find My Friends alert your mother in advance whenever you decide to stop over at the last minute.
  • Get Directions: Also in the More screen is a car icon; tap it to display directions to your friend’s current location in Maps. It’s a great way to avoid those awkward conversations when you need to pick up your kid after a party and they can’t tell you precisely where they are.

It’s easy to be cynical about the privacy implications of location sharing. Obviously, you want to share locations only with people you trust, and who trust you. But once you do that, you’ll likely discover that Find My Friends provides peace of mind, since you know you’ll be on time to pick up your kid after an away game and your spouse knows that if she has a bike accident, you’ll be able to find her.

Fix a Frozen Finder with This Quick Tip

Finder freezes. They shouldn’t happen at all, and they don’t happen often, but it’s not unheard of for your Mac’s Finder to freeze, freak out, or otherwise stop responding properly. To bring it back to life, hold down the Option key, click and hold the Finder icon in the Dock, and choose Relaunch. (If the “click and hold” action feels odd, you can instead hold down Control and Option, and then just click.) In theory, you should be able to keep working normally after the Finder relaunches, but we recommend restarting your Mac afterward just to be safe.

Use Copy as Pathname to Help Someone Find a File on the Mac

Have you ever needed to write directions for where to find a file on the Mac? That’s easy if it’s in a well-traveled location, like the Music or Pictures folder, but more difficult if it’s in an obscure hidey-hole. Rather than write out instructions like “Look in the Chrome folder inside Google’s Application Support folder in your user Library folder,” select the item in question, hold down the Option key, and choose Edit > Copy “ItemName” as Pathname. (A pathname, or path, is the sequence of nested folders that holds a file or folder, such as /Users/adrian/Library/Application Support/Google/Chrome.) Then paste the path into an email message or word processing document (or wherever you like). You’ll now have the entire thing exactly where you need it, and you don’t have to worry that you’ve accidentally left out a navigational step.

How to Deal with macOS Server Losing Many of Its Services

For many years, Apple has sold macOS Server (previously called OS X Server) for those who wanted to run various Unix-based Internet services on a Mac. Server became popular because it put an easy-to-use graphical interface on top of the Unix apps, allowing Mac users to avoid complicated configuration files and reducing the need to work at the command line.

At its peak, Server boasted 24 different Internet services, but since then Apple has pared down what it can do, such that recent versions of macOS Server offer only 13 services. Now, however, Apple has announced that, in a Fall 2018 update, it will be eliminating all but 3 services: Open Directory, Profile Manager, and Xsan storage management.

To prepare for that, Apple has done two things. First, the most popular features of Server—Caching Server, File Sharing Server, and Time Machine Server—are now part of macOS 10.13 High Sierra. Caching Server reduces Internet usage by sharing software distributed by Apple (updates and apps) and iCloud data from one Mac to other Apple devices on a local network. File Sharing Server lets you create a shared folder that multiple Macs can access. And Time Machine Server lets you specify a shared folder as a destination for Time Machine backups from other Macs on the network.

Second, new installations of the current macOS Server 5.6 and 5.6.1 hide quite a few services, including Calendar, Contacts, DHCP, DNS, Mail, Messages, NetInstall, VPN, Websites, and Wiki. If they were configured in a previous version of Server that’s being upgraded, they’ll still be available. For each of the services to be removed, Apple suggests open-source alternatives, but most don’t have Mac-specific interfaces that simplify management.

What to do? If you’re running Server now, nothing needs to change right away, or perhaps even for some time. Nothing Apple does to a future version of Server will affect your existing installation. The only problem is that you won’t get updates that could be important for security, stability, or interoperability. Contact me to see what solutions I recommend for the services you rely on.

That said, if you’re running Caching Server, File Sharing Server, or Time Machine Server now, it might be worth transitioning those to a Mac running High Sierra, though it’s safest to check with me first in case you have a usage scenario that may not transfer cleanly. The first two are easy to turn on and configure in System Preferences > Sharing; just click the checkbox next to their names in the Service list and adjust the settings in the pane to the right.

Time Machine Server is a bit more complicated. To enable it, turn on File Sharing, share a folder (likely on an external drive), and then Control- or right-click the folder from within the Sharing preference pane, choose Advanced Options, and select “Share as a Time Machine backup destination.”

If you’re not currently running Server and are looking to add calendar sharing, a mail server, or an internal wiki, I can’t recommend getting started with Server. It’s not a relationship that will end well, and I can recommend more capable alternatives. Even if you’re just looking for a way of distributing settings to Macs and iOS devices in your organization, Server’s Profile Manager often isn’t the best choice. So again, get in touch and let me know what you’re trying to achieve and I can both make recommendations and help with setup and maintenance.

Sneak Preview of What’s Coming from Apple This Fall

At Apple’s Worldwide Developer Conference keynote on June 4th, the company unveiled the first developer versions of all four of its operating systems: macOS 10.14 Mojave, iOS 12, watchOS 5, and tvOS 12. They won’t be available until this fall, likely in September or October, but here is a glimpse of what you can expect.

macOS 10.14 Mojave Adds Dark Mode, Enhances the Finder, and Gains Four iOS Apps

With the update to macOS, which Apple is calling “Mojave” after the southern California desert, the company is beefing up the Finder, adding visual enhancements, and bringing some familiar iOS apps to the Mac. Apple is dropping support for some older Macs, so you’ll need a Mac introduced since 2012 to run Mojave.

Productivity mavens with messy Desktops will appreciate a new Finder feature, which, when turned on, automatically gathers all the files on the Desktop into “stacks,” sorting them by file type, date, tag, or other criteria. Click a stack to expand it, much like a Dock stack today.

Apple has replaced Cover Flow view, which combined a large preview area and a file list, with the new Gallery view. Aimed at helping you browse in a folder of images, Gallery view displays a large preview of the selected file above a row of thumbnails for other items in the folder. A right-hand sidebar in Gallery view shows more information about the current file and lets you edit or mark up the file with Quick Actions (which you can create with Automator) without opening the file in an app. Press Space bar to preview a file with Quick Look, and you can apply appropriate Quick Actions to the file as well, all from the Finder.

If you find the white backgrounds in the Mac’s windows too bright, you’ll like Mojave’s new Dark Mode (shown above), which intelligently reverses things to display white text in a largely black interface. Additional eye candy comes from Dynamic Desktops, which change the appearance of new Apple-provided Desktop backgrounds based on the time of day.

For those who take a lot of screenshots, Apple has given the Mac’s long-standing screenshot capabilities a visible interface that simplifies taking still screenshots or recording a movie of your actions. Plus, you can preview, edit, share, or delete a screenshot or movie immediately after creating it.

A new feature called Continuity Camera lets you use your iPhone’s camera in Mac apps, either taking a photo directly into a Mac app or scanning a document as a PDF.

Lastly, although Apple was emphatic that it won’t be replacing macOS with iOS, or merging the two, the company is working to make it easier for developers to create apps that work on both platforms. Independent developers won’t be able to do that until 2019, but Apple is testing the waters by bringing four familiar apps from iOS to the Mac: News, Stocks, Voice Memos, and Home. They look and work very much like their iPad counterparts, but rely on the mouse or trackpad, and use normal Mac interface elements like resizable windows.

iOS 12 Improves Performance, Provides Time Management Tools, and More

In the WWDC keynote, Apple emphasized that one of its main goals for iOS 12 is to improve performance, especially for older devices. Unlike Mojave, iOS 12 will support all the same devices as iOS 11, so those with an iPhone 5s or original iPad Air may benefit the most from this effort.

To address increasing concerns about how much we—and our kids—are using smartphones, Apple has made some important changes. Perhaps most important is the new Screen Time feature, which shows how often you use your iOS devices and how much time you spend in different apps. It also lets you set daily time limits for specific apps, so you can make sure you don’t spend too much time in Facebook, for instance. Even better, you can set such limits for your children’s devices via Family Sharing.

Do Not Disturb has become a more appealing feature, because you don’t need to worry about accidentally leaving it on for too long—it can now be set to turn off automatically after some time or when you leave a location, such as at the end of a class or when you leave your doctor’s office. (This feature also comes to the Apple Watch with watchOS 5.) Also new is Do Not Disturb During Bedtime, which ensures you won’t see enticing notifications on the Lock screen if you check the time on your iPhone in the middle of the night.

Getting too many notifications? Notification grouping gathers all the notifications from each app together on the Lock screen so it doesn’t fill up, but you can see them all at once when you’re ready. Plus, a new feature called Instant Tuning helps you reduce the number of notifications you see, right from the Lock screen.

If you’ve always wanted to automate repetitive actions in iOS, you’ll love the new Siri Shortcuts feature. You can use it to string together actions in different apps—send a message to your spouse that you’re leaving work, show the traffic conditions on your commute home, and start playing a podcast app—and then invoke them all via Siri with a custom phrase.

Other interesting changes in iOS 12 include these:

  • Apple has renovated the interfaces of several bundled apps, including iBooks (now called Apple Books), News, Stocks, and Voice Memos (which can now sync recordings with the Mac).
  • FaceTime is no longer limited to one-on-one conversations and can now include up to 32 people in a single FaceTime conversation. The Mac version of FaceTime gains this capability too.
  • Photos boasts improved searching, can unearth photos from your library in a new For You tab, and prompts you to share photos with friends who it recognizes in your photos.
  • Apple is working with colleges and universities to add Wallet support for contactless student ID cards so students can use an iPhone (or Apple Watch) for unlocking doors, paying for meals, and more.
  • CarPlay allows apps from non-Apple developers to take over the car’s screen so that you can use alternative mapping apps like Google Maps and Waze in a CarPlay-enabled car.

watchOS 5 Improves Workouts, and Adds Walkie-Talkie and Podcasts Apps

Apple has realized that the Apple Watch is popular primarily for fitness and communication, so the company focused on those areas for watchOS 5. Alas, watchOS 5 isn’t available on the original Apple Watch.

On the fitness side, the Apple Watch can now start many workout types automatically when it detects that you’re exercising, and end a workout automatically when it sees that you’ve stopped. It even provides retroactive credit for what you did before the workout was detected. Apple has added new Yoga and Hiking workouts, each with their own metrics, and the running and walking workouts now measure cadence (steps per minute).

For those running outside, the Workout app can also display the rolling mile pace—the pace for the last mile—and can sound an alarm if you’re going slower or faster than a specified pace. And for those who do better with social motivation, watchOS 5 provides 7-day activity competitions.

In terms of communication, watchOS 5’s marquee feature is the new Walkie-Talkie app. Once you and a friend have set it up, you can tap a big yellow button to talk to your friend—and they can reply—just as though you were using old-school walkie-talkies. It works over both Wi-Fi and cellular.

Apple is bringing the Podcasts app to watchOS 5, so you’ll be able to listen to podcasts from your wrist, assuming you have AirPods or a Bluetooth headset. Plus, watchOS 5 makes it possible for other audio apps to store audio on the watch, so it should get easier to listen to audiobooks and the like even when you don’t have your iPhone with you.

Other welcome changes in watchOS 5 include:

  • The Siri watch face has new options, including sports scores, heart-rate readings after workouts, and commuting times from Maps. Independent apps will also be able to contribute bits of data to appear in the Siri face.
  • Notifications can be interactive, so you could tap on your wrist to check in for a flight, confirm a restaurant reservation, or extend parking time. As with iOS 12, multiple notifications from the same app will be grouped.
  • Web links in Messages or email can be previewed on the Apple Watch.
  • When you raise your wrist to talk to Siri, you no longer have to say “Hey, Siri.

tvOS 12 Gains Dolby Atmos Support, Zero Sign-on, and a New Aerial Screensaver

Although the Apple TV often receives less attention than Apple’s other platforms, it still gains new capabilities with tvOS 12. Most notable among these is support—on the Apple TV 4K only—for Dolby Atmos audio, which makes audio sound more realistic by going beyond the simple right and left channels to provide 3D sound. You’ll need an Atmos-capable soundbar too, along with Atmos-compliant video content, but Apple will automatically upgrade anything you’ve bought from the iTunes Store to the Atmos version once it’s out.

Two other new features work on both the Apple TV 4K and the fourth-generation Apple TV but require support from both apps and TV providers: Zero Sign-on and Cloud DVR. Zero Sign-on figures out your Internet provider, and if it’s the same as your TV service, automatically detects apps that need authentication and logs you in to them. It will work only with Charter Spectrum at launch, but Apple is negotiating with more providers. Similarly, the new Cloud DVR feature lets you watch TV you’ve recorded via the Apple TV, if your TV provider supports it. In the U.S., that again means Charter Spectrum to start.

Apple put some work into the Apple TV’s gorgeous aerial screensaver, introducing a new view from space using imagery taken by astronauts on the International Space Station. Also, you can tap the Siri Remote touchpad while a screensaver is showing to see where it was taken.

Finally, in conjunction with iOS 12, tvOS can autofill passwords saved on your iOS devices so you don’t have to type them on the awkward onscreen keyboard. And if iOS 12 detects an Apple TV, it automatically adds an Apple TV Remote button to Control Center on your iPhone or iPad. (You can do that now, but you have to add the button manually in Settings > Control Center > Customize Controls.)

Getting Ready for These OS Releases

Apple usually makes new versions of its operating systems available in September or October, in conjunction with new iPhones. That doesn’t mean you should upgrade immediately, and we always recommend that you hold off on upgrades until Apple had had a chance to address the inevitable bugs that come with the initial release of any major upgrade. So sit tight, and we’ll tell you more when the time is right.

That said, if these features sound enticing and you have a pre-2012 Mac, an iPhone 5 or earlier, an iPad that predates the iPad Air, or an original Apple Watch, some new hardware may be in your future.

Taking Out the Garbage: Tips for Working with the Trash on the Mac

One of the great innovations of the Mac, way back when, was the concept of the Trash. Instead of deleting files immediately, you’d put them in the Trash, where they’d sit until you either took them out or removed them for good by emptying the Trash. You undoubtedly know the basics of working with the Trash: drag files in, drag mistakenly trashed files out, and choose Finder > Empty Trash to delete the files and recover the disk space.

But instead of just dragging files to and from the Trash, you can take advantage of a few special techniques that make working with the Trash faster and easier.

Move Files to the Trash

The most obvious method of trashing a file is to drop it on the Trash icon in the Dock, but on a large screen that can be fussy. Once you’ve selected one or more files in the Finder, try one of these alternatives:

  • Press Command-Delete. This is our favorite!
  • Control- or right-click on one of them, and choose Move to Trash.
  • Choose File > Move to Trash.

What if you want to live dangerously and delete a file immediately, perhaps because you need to recover the disk space right away? Hold down Option and choose File > Delete Immediately, or press Command-Option-Delete. The Finder always asks whether you want to do this.

Remove Files from the Trash

We all make mistakes and trash files by accident, or sometimes realize later that a file we put in the Trash is still needed. Taking something out is easy: click the Trash icon on the Dock to open its window, and then drag the file out of the window. But, there is more to know about the best ways to remove files from the Trash.

First, if you trash a file and immediately realize it was the wrong thing to do, press Command-Z or choose Edit > Undo Move to Trash to put it back where it started

We like viewing the Trash window in Cover Flow view (open it, and then choose View > as Cover Flow) because of the document preview at the top of the window. We also like to sort by Date Added so that we can see the items we’ve trashed most recently (if the Date Added column isn’t showing, choose View > Show View Options and select the Date Added checkbox).

In the Trash window, you can select an item and use the Put Back command to return it to its original location. Try one of these techniques:

  • Press Command-Delete. It’s the same shortcut as for Move to Trash, but does the reverse when the selection is in the Trash window.
  • Control- or right-click on one of them, and choose Put Back.
  • Choose File > Put Back.

Empty the Trash

The main reason to empty the Trash is if you need to reclaim the disk space its contents occupy. You can do that at any time, as we’ll explain momentarily, but in macOS 10.12 Sierra and later, you can have the Mac automatically remove items from the Trash after they’ve been in there for 30 days. Just choose Finder > Preferences > Advanced, and select the “Remove items from the Trash after 30 days” checkbox.

To empty the Trash manually, choose Finder > Empty Trash. If “Show warning before emptying the Trash” is selected in the window shown above, you’ll be prompted to confirm the deletion. If you don’t like the prompt, deselect that checkbox. Other shortcuts include:

  • Click and hold the Trash icon on the Dock, and choose Empty Trash.
  • Press Command-Shift-Delete.
  • To avoid the warning even when it’s enabled, press Command-Shift-Option-Delete.

Emptying the Trash doesn’t have to be an all or nothing action. Imagine that you’ve just trashed a few huge files and want to recover their disk space without tossing every other file in the Trash. Just select them, Control- or right-click one, and choose Delete Immediately. You can also press Command-Option-Delete.

Files in your Mac’s Trash smell better than the inside of a typical garbage can, but that doesn’t mean you want to spend a lot of time fussing with them. With these tips, you can trash files, recover from mistakes, and clear disk space quickly and confidently.

What Is The Best Hard Drive to Use for Your Backups?

Backing up your Mac is like flossing your teeth: everyone knows they should do it every night, but too many people never get around to it. Unlike flossing, once you set up backups, they don’t require daily attention. And turning on Apple’s Time Machine backup feature is easy—simply open System Preferences > Time Machine, click Select Backup Disk, and pick a hard drive to hold your backups.

Ah, but there’s the rub. If you don’t have an appropriate hard drive, you need to get one, and there are tons of options. Here’s our rundown of what to look for, with recommendations.

How Much Space Do You Need?

The first question when looking for a backup drive is how much data it needs to hold. You could put a lot of effort into figuring this out, but for most people, the answer simple. Buy the largest drive you can reasonably afford, as long as it will hold at least two to three times as much data as you have or anticipate creating in the near future.

Say you use a MacBook Pro with a 512 GB SSD. You could get by with a 1 TB backup drive, which would be twice as large as your internal drive. But if a 1 TB drive costs $100 and a 2 TB drive costs $130, it’s worth the extra $30 to double the available space.

How Will You Connect It to Your Mac?

With external hard drives, you need to match the ports on your Mac with the ports on the drive. That might sound tricky, what with USB 3, FireWire, USB-C, and Thunderbolt. Luckily, for most people, the right choice is simple: a drive that supports USB 3. They’re inexpensive and plenty fast for backups.

Nearly every Mac sold since 2012 supports USB 3, either via the familiar USB-A port or the newer USB-C/Thunderbolt 3 port. If your Mac has only USB-C ports—as would be the case if you have either a MacBook or a recent MacBook Pro—you may also need an adapter cable that’s USB-A on one end and USB-C on the other.

What Type of Drive Should You Buy?

Inside the case, an external hard drive contains either a 2.5-inch or 3.5-inch drive mechanism.

  • 2.5-inch drives are smaller, more portable, and usually bus-powered, meaning they get power from your computer instead of from a wall outlet, which makes them easier to hook up and use. They’re also designed to be more rugged. On the downside, they cost more per gigabyte, max out at 5 TB in size, and are often slower.
  • 3.5-inch drives usually need to be plugged into power, and they’re less appropriate to carry around. However, they cost less per gigabyte and can be bought easily in sizes up to 8 TB. Plus, they tend to support more connection types, making them more flexible.

If you work mostly on a notebook Mac and lead a mobile lifestyle, carrying a bus-powered 2.5-inch drive ensures you can back up while traveling. Such a drive might also be best for a MacBook-equipped college student. However, if your Mac mostly sits on a desk or you bring your laptop back to the same place every night, you’ll likely be better served by a 3.5-inch drive—they’re faster, cheaper, and store more data.

Putting It All Together

Since the hard drive mechanisms are made by a relatively small number companies, the differences between external drives mostly come down to the price, industrial design, and extra ports. We’ve generally had good luck with drives from Other World Computing, LaCie, Seagate, and Western Digital. Feel free to ask us for specific recommendations for your setup.

Here’s How to Hide All Windows on Your Mac So You Can Work on the Desktop

If your Mac is anything like ours, you end up with lots of apps open, each with one or more windows that obscure the Desktop. For those people who like to save in-progress documents to the Desktop and keep current project folders there, all those windows get in the way. macOS has a solution. Open System Preferences > Mission Control, and in the Keyboard and Mouse Shortcuts section, from the Show Desktop pop-up menu, choose a keyboard shortcut. Try the right-hand modifier keys—we’re fond of Right Option—because they’re easy to press and aren’t likely to be used for other purposes. Then, whenever you want to see and work with the icons on your Desktop, hit that key, and do what you want. If you like, you can press that key again to bring the windows back.

Overloaded by Work Email? Give the Slack Messaging Tool a Try.

Don’t get us wrong—email is great. But sometimes there’s too much of it at work, as colleagues share information too broadly or chime in unnecessarily, and as marketing offers and other junk fills your inbox. Over the past few years, lots of organizations—including small and large firms, non-profits, academic departments, student project teams, and government agencies—have moved their internal communications to the group messaging service Slack, which is free but includes paid plans with additional features. It’s also possible to make public groups that anyone can join.

Slack, which has apps for macOS, iOS (iPhone and iPad), Windows, and Android, isn’t conceptually all that different from Apple’s Messages app. You type short messages and other people in the conversation can reply. You can share graphics or other files in the discussion, and search through past messages. Slack supports person-to-person voice calls, and if you switch from a free to a paid team, group calls, video conferencing, and screen sharing.

What sets Slack apart from simple messaging apps is that it lets you segment discussions into “channels,” which can either be public, such that everyone in the team can see them, or private, so only invitees can participate. Plus, you can have “direct message” conversations with individuals or small groups.

The beauty of Slack channels is that they’re easy to create and they bring together all communications relevant to a particular workgroup, project, or topic. You might have a private #marketing channel for everyone in that department, a private #annual-report channel for the people who need to put together that document, and a public #facilities channel to talk about burnt-out lightbulbs and stuck doors. That’s way better than organization-wide mailing lists, since you can pay attention to just those channels that matter to you, and ignore the others.

How do you keep up on discussions? Slack has flexible notifications, letting you choose at the top level to be notified about everything; just direct messages, mentions, and keywords; or nothing. You can also choose to be notified of replies to threads you’re in. Then you can override those defaults for any channel or conversation you’re in, which lets you make sure that important messages get through and water cooler chatter doesn’t interrupt you. Plus, if you leave your computer, Slack can repoint notifications to your mobile devices automatically, with separate settings to make sure you aren’t overly nagged while at your kid’s soccer game.

Slack provides tons of other features that can prove useful in organizations of any size. You can share and comment on files of any type, which is far more effective than sending attachments around in email. You can create “posts” and get others to edit them collaboratively—a boon when trying to craft the perfect bit of text for some purpose. And you can integrate hundreds of Internet services into Slack so it can act as a single dashboard for many other apps.

There’s no question that setting up Slack for your team is a major step, but the fact that it has become so popular—77% of Fortune 100 companies use it—shows that it can make your organization’s internal communications faster, more targeted, and more effective. It’s not hard to set up and maintain, but give us a call to talk about the best ways to begin.