Category Archives: Apple

Enable Theater Mode to Prevent Your Apple Watch from Lighting Up at a Show

Attend any live theater presentation, and someone will ask the audience to silence their cell phones. But what about your Apple Watch? You don’t want it lighting up or making noise during the show either. To ensure that doesn’t happen, swipe up on the face to display Control Center, and then tap the theater masks icon to enable Theater mode (you may have to scroll down to see it). That automatically turns on Silent mode and prevents the screen from lighting up unless you tap it, press a button, or on the Apple Watch Series 2 or 3, turn the Digital Crown. To leave Theater mode after the performance, tap the masks icon in Control Center again.

Teach Siri How to Pronounce Names Properly

Siri is supposed to be a competent voice assistant, but sometimes Siri can’t even pronounce your own name correctly! Luckily, it’s easy to fix Siri’s pronunciation for any name. Just say to Siri, “Learn how to pronounce Jill Kresock.” (Siri defaults to “krehsock” rather than the correct “kreesock” in this case.) Siri first asks you to say the person’s first name and then presents a list of options for the best pronunciation. Tap the play button next to each option to hear it, and tap Select for the one you like best. If none are good, tap Tell Siri Again and say the name again, perhaps changing your enunciation slightly. Once you’ve set up the first name, Siri will ask you to say the person’s last name, after which you can pick the best pronunciation for the last name.

Moment Helps You Gauge Your iPhone Use and Offers Parental Oversight Option

Smartphone addiction is real. Do you check your iPhone before you get out of bed? During family dinners? Right before you go to sleep? Constantly during the day even when you’re on vacation? If you—or your family members—feel that you’re disappearing into your phone too often or at inappropriate times, it may be time to do something about it.

To start, you might want to quantify the problem, and for that, you can turn to a free iPhone app called Moment. Written by developer Kevin Holesh, Moment is designed to track three key pieces of data:

  • How often you pick up your iPhone every day
  • How much time you spend on your iPhone
  • Which apps you use the most

It then uses that information to paint a picture (well, not literally) of your iPhone use. Most people underestimate how much time they spend on their iPhones by about 100% (the average Moment user uses their iPhone for nearly 4 hours per day!). Knowing how much time you spend is the first step toward using your phone intentionally, rather than as a conduit to a constant stream of social media updates (look at the stats shown below), email messages, and quick-hit entertainment.

To get started, use the App Store app to install Moment, and then launch the app. It starts tracking your usage immediately, although once per week you’ll need to take screenshots of Settings > Battery so Moment can figure out how long you use each app. Then ignore Moment for a few days so it can gather some data.

On the main Screen Time screen, Moment shows how much time you’ve spent on your phone today, along with a scrolling bar graph of how much time you spent every day since you installed Moment. Don’t get too hung up on these raw numbers, though, since Moment tracks every second the screen is on. You probably aren’t concerned about time spent reading an ebook or working out with an app that talks you through a routine.

To view both a breakdown by app and a timestamp for each time you picked up your iPhone, tap any day’s entry, and to see how much you use a particular app on average, tap it in the day view. You can answer a Yes/No question about whether you’re happy with how much you use the app, which informs the Time Well Spent aggregate data about which apps people are and are not concerned about.

All that is helpful, but for a more useful overview, tap Insights and then Week. You’ll see graphs of your usage patterns for screen time, waking life, pickups, most used app, and sleep (this depends on your first and last pickups of the day, so take its data with a grain of salt). Tap any graph to see more detail, but wait until you’ve used Moment for a while.

Everything we’ve described so far is free, but Moment offers additional features for a one-time $3.99 in-app purchase. They let you exclude certain apps from the app-use detection, if you don’t want to be dinged for using apps that are necessary or otherwise positive. You can receive quick reminders about your usage, and set daily time limits. There is even a 14-day Phone Bootcamp course that helps you rethink your relationship with your phone.

More interesting for parents is Moment Family, a subscription service ($26.99 for 6 months or $44.99 for 12 months) that allows you to monitor your entire family’s screen time with Moment, set phone-free dinner times, and enforce daily limits.

So if you’re perturbed by the amount of time you spend using your iPhone every day, give Moment a try. On its own, it won’t solve your problem but by showing you exactly how often you turn to your phone—and for what apps—it can help you regain control over your usage patterns. And if others in your family have trouble putting their iPhones down at dinner or to do homework, Moment Family could be the answer.

Apple’s Mac Reminders App Is More Capable Than You May Realize

With Apple’s productivity apps like Calendar, Contacts, Notes, and Reminders, which look and work pretty much the same on the Mac and in iOS, what you see is largely what you get. Particularly in iOS, they tend not to have much in the way of hidden depths.

With Reminders, however, Apple’s engineers snuck some surprising little features into the Mac version. We like using Siri on the iPhone, Apple Watch, and HomePod to add items to our iCloud-synced Reminders to-do lists and shopping lists whenever we think of them. And then, when we’re at our Macs, all those reminders are waiting for us. Here are some useful tricks on the Mac that you may not have noticed.

Open List in New Window

By default, Reminders is a single-window app with a sidebar that shows all your lists. You can hide the sidebar to focus on a single list at a time, at which point you navigate between lists by clicking the dots at the bottom of the screen or swiping on a trackpad.

But what if you want to see multiple lists at once? You can open any list in its own window by double-clicking it in the sidebar or by choosing Window > Open List in New Window. Resize and position that window as you like. Reminders even remembers which lists you had open if you quit and relaunch (and if it doesn’t, deselect the “Close windows when quitting an app” checkbox in System Preferences > General).

Check Today’s Tasks and Notice the Scheduled List

Perhaps the best part of making reminders is telling Siri to alert you at a particular time. “Hey Siri, remind me to test my backups on Friday the 13th at 9 AM.” Such reminders work well if you just want a notification at that time, but for those who like to see what’s coming up, Reminders has a few features for you.

To see what you’ve scheduled for today, choose View > Go to Today—we prefer the Command-T shortcut. To expand your view of tasks to those you didn’t finish yesterday (drat!) and those that are coming soon, click the automatically generated Scheduled list at the top of the sidebar. (It also exists at the top of the list of lists in the iOS version of Reminders.) The Scheduled list shows every reminder that has an associated time—it’s helpful for longer-term planning.

The Scheduled list may become overwhelming if you schedule lots of tasks, so Reminders on the Mac has one more trick for helping you view your tasks by date. Choose View > Show Calendar to display a tiny calendar at the bottom of the sidebar. Any date that has tasks on it gets a dot underneath; click one to see that day’s items.

Set and Sort By Priorities… Or Not

For those who have so many tasks that they need to prioritize them to stay on track, Reminders provides four levels of priority: None, Low, Medium, and High. To set and reset them quickly for a selected to-do, use the keyboard shortcuts:

  • Command-1 for Low
  • Command-2 for Medium
  • Command-3 for High
  • Command-4 for None

Once you’ve set priorities, choose View > Sort By > Priority to put your most urgent items at the top. Alas, if you have multiple Reminders lists open at once, the Sort By setting applies to all of them. So you might want to switch back and forth between Priority and other sorts, such Due Date, Creation Date, or Title. Or choose Manual and drag the items into the order you like.

Other Shortcuts

If you want to move an item from one list to another, you can drag it. The trick is to click to the left of its circle or the right of its name; clicking on the name will start editing. You can also Command-click to select multiple items or Shift-Click to select a range of items.

Although clicking the i button that appears when you hover over an item lets you set its notifications and priority, it’s easier to double-click the item. Or, you can Control- or right-click to the left of any item to update it too. Even better, select multiple items first, and then Control- or right-click them to modify them all once! And if your goal is to delete unnecessary items rather than marking them as completed, just select them and press the Delete key.

Reminders may not be the most full-featured to-do list app, but with these tricks and its Siri integration, it can be surprisingly powerful.

Solving the Mystery of Missing Messages Notifications

A client got in touch recently with a maddening problem. When he received texts on his iPhone, Messages displayed notifications for messages from everyone…except his wife! Needless to say, this was a problem. Since notifications appeared correctly for other people, it wasn’t related to overall settings. It turned out that he—or someone else, or iOS gremlins—had inadvertently enabled the Hide Alerts switch for the Messages conversation with his wife. To fix it, all he had to do was display the conversation in Messages, tap the i button at the upper right, and disable Hide Alerts. (In the Mac version of Messages, click the Details button and look for the Do Not Disturb checkbox.) It’s a good feature designed to let you mute a chatty group conversation, but it can cause stress if applied to the wrong conversation accidentally.

Use Modifier Keys to Do More—a Lot More—with Mouse Drags

Dragging files and folders around is core to the Mac experience—drag a file from one folder to another to move it, drag a folder from one drive to another to copy it. But did you know that if you hold down the Option key while dragging a file in the Finder, you’ll get a green + pointer and it will make a copy in the destination? That’s easier than duplicating, moving, and renaming the file. Similarly, if you want to move a large folder from one drive to another, hold down the Command key during the drag to do in one step what would otherwise require copying, trashing, and emptying the Trash. Finally, if you want an alias, hold down the Command and Option keys while dragging, and presto, the original stays put and an alias appears in the destination.

There’s a Hidden Keyboard Shortcut Cheat Sheet in Your iPad

If you’re working on an iPad with a physical keyboard—either a Bluetooth keyboard or an iPad Pro with Apple’s Smart Keyboard—there are quite a few keyboard shortcuts you can use to work faster. Many are what you’d guess if you have Mac experience; for instance, Command-F generally maps to Find. But to see a list of supported keyboard shortcuts in an app, simply press and hold the Command key on the keyboard until an information panel appears. Some apps, like Calendar (shown below), even have multiple pages of shortcuts; swipe to see them all. Not all apps will display the cheat sheet, but most of Apple’s productivity apps do.

Wondering Where Your Past Events in the iOS Calendar App Have Gone?

When it comes to calendars, we’re mostly concerned with the future. But sometimes you want to travel back in time too, to see when you had that doctor appointment or last went to the gym. If you scroll back in the Calendar app in iOS, you might discover, to your consternation, that after 2 weeks back, the only items in your calendar are old repeating events. What gives? Weirdly, since calendar events consume almost no storage space, iOS lets you select how far back to sync events from your master calendar. Choose a time period in Settings > Calendar > Sync, or to eliminate any possibility of confusion, just select All Events.

Here’s How to Lock Down Your Facebook Privacy Settings—to the Extent Possible

Facebook has dominated the news headlines of late, but not for good reasons. There were the 50 million Facebook profiles gathered for Cambridge Analytica and used in the 2016 presidential election. Facebook has long been scraping call and text message data from Android phones. And within the Facebook iOS app, the company pushes the Onavo Protect VPN, an app made by a subsidiary that literally collects all your mobile data traffic for Facebook.

Because of this, many have encouraged Facebook users to delete their accounts. That even includes the billionaire co-founder of the WhatsApp messaging service, which Facebook bought in 2014. If you’re done with Facebook, you’re welcome to deactivate or even delete your account. Facebook provides instructions for both actions. Deactivating your account basically just makes you invisible on Facebook, whereas deleting your account may eventually (up to 3 months) result in most of the data being removed.

The problem is that Facebook is useful. It may be the only connection you have with certain friends or family members, and many informal groups use Facebook for meetup logistics. For many of us, losing access to Facebook would hurt our real-world relationships and activities. Plus, lots of companies have Facebook pages, and taking those down might result in a loss of business from customers who would find out about the firm only through Facebook. What to do?

If you’re a business, the most sensible tack is to keep your Facebook page but avoid relying on it. Remember, Facebook is not your friend. Earlier in 2018, Facebook announced that it would be prioritizing posts from friends and family over public content, which is a nice way of saying that Facebook is deprecating business-related posts. So make sure you have a Web site that you control, and make sure that customers can easily find it and contact you through it. It’s also a good idea to offer customers multiple ways to contact you, including via email.

On a personal level, there are two ways to think about privacy on Facebook: limiting the information you share with other people on Facebook, and limiting the information that you’re willing to provide to Facebook at all. If Facebook doesn’t have certain data about you, they can’t sell it to the highest bidder, let it be harvested by hackers, or use it in ways you might find creepy.

To control who on Facebook can see what you share, click the ? button on the Facebook Web site on your Mac, or tap the hamburger button in the bottom right corner of the Facebook iOS app and tap Privacy Shortcuts. Then click or tap Privacy Checkup and run through the steps to make sure you’re sharing the right info with the right people. Be sure to lock down or remove any apps that you don’t need, since they can leak all sorts of data.

Also, go to Facebook’s Privacy Settings & Tools page. Click the Edit button next to each item, and make it as specific as you can. You also might want to review the posts you’re tagged in and remove those that you don’t want on your timeline.

But what if you don’t want to give information to Facebook for it to use? Go to Facebook’s page for Uploading and Managing Your Contacts, and delete them all. You’re just giving away your contacts’ personal information without their permission otherwise.

To ensure that contact uploading doesn’t happen again, in the Facebook iOS app, tap the hamburger button, scroll to the bottom, and then tap Settings & Privacy > Account Settings > General > Upload Contacts and make sure the switch is off. (Some versions of the Facebook app just have Settings, not Settings & Privacy, and show a popover for Account Settings.)

Also, in the iPhone Facebook app, tap the hamburger button again and then Settings & Privacy > Account Settings > Location > Location, and make sure it’s set to Never. And whatever you do, keep Location History off—Facebook doesn’t need to know everywhere you’ve ever been.

If you’re perturbed by the way Facebook’s iOS app is trying to capture your contacts and locations, you could delete it from your iOS devices and rely instead on the Facebook Web site, which can’t access nearly as much information about you. To make it easier to open, in Safari, visit facebook.com, tap the Share button, and then tap the Add to Home Screen button in the bottom row of the share sheet.

Let us leave you with one thought. Always assume that anything you post to Facebook or allow Facebook to have access to could end up on the front page of your local newspaper… or the New York Times. Nothing on Facebook is ever completely private—Facebook has shown it isn’t trustworthy or reliable—and the best way to ensure confidential information doesn’t leak inadvertently is to avoid posting it to Facebook in the first place.

Apple Pay Is Faster, Easier, More Secure, and More Private Than Using Credit Cards

You’ve probably heard of Apple Pay, but have you set it up so you can use it to pay for purchases at checkout? If not, give it a try, since it’s one of those living-in-the future Apple technologies that feels like science fiction every time you use it. Simply put your iPhone, iPad, or Apple Watch within an inch or so of a compatible payment terminal (look for an Apple Pay  or contactless payment  logo), put your finger on the Home button to use Touch ID (or double-press the iPhone X’s side button and authenticate via Face ID, or double-press the Apple Watch’s side button), and you’re done. The entire transaction takes less time than opening your wallet, although you may still need to sign a receipt.

What happens behind the scenes when you use Apple Pay? The good news is that Apple Pay is significantly more secure than a magnetic-strip credit card and has advantages over chip-embedded cards too. First, theft prevention is baked in. A typical thief can’t use Apple Pay from your device because they can’t get past Touch ID or Face ID, or provide your Apple Watch passcode.

Also, the store where you shop gets no data about you—they don’t know who you are, where you live, what your card number is, or anything else unless you showed a rewards card or provided your phone number. Most importantly, you don’t have to worry about your credit card number being jotted down, scanned, or skimmed.

How does this seemingly magical process work? When you set up Apple Pay, the Wallet app sends your encrypted credit card details to Apple, after which they’re passed along to your card’s payment network. What comes back is an encrypted Device Account Number—a long number that’s stored in the Secure Enclave chip on your device. That chip is protected by a digital moat, keeping it isolated from nearly all activity on your device. The Device Account Number is unique to your device and card, so nobody else can use it.

When you pay with Apple Pay, the Secure Enclave chip transmits the Device Account Number, along with a few other details, including a one-time transaction code. Everything is encrypted, so even if an attacker were listening to the traffic, no transaction details would be revealed. The information remains encrypted until it reaches the appropriate party, at which point, if all goes well, your transaction is approved and processed.

Millions of payment terminals in the United States accept Apple Pay, including those found in most major national chains, so you shouldn’t have to look far to find one. You can also use Apple Pay in some iOS apps and some Web-based shopping carts when checking out in Safari.

To set up Apple Pay, on your iPhone or iPad, tap Settings > Wallet & Apple Pay > Add Credit or Debit Card and follow the easy instructions—it’s fine to let the device scan your card so that you don’t have to type your credit card number; the image is discarded immediately after setup.

After adding a card, find it in the Wallet app and tap the card’s info button at the lower right to explore the Info and Transactions screens. Notice that four digits from the card’s Digital Account Number appear on the Info screen—if you want to return an Apple Pay purchase, you’ll give these digits to the merchant instead of sharing your credit card number.

Finally, starting in iOS 11.2, Apple introduced Apple Pay Cash, which lets you make person-to-person payments within the Messages app. It’s great for splitting restaurant checks!

The bottom line is that Apple Pay is easy to use, preserves your privacy, and enhances your financial security. And you get to feel like you’re living in the future!