Category Archives: Apple

Watch Out for Phishing Attacks Hidden in Your Email

One of the most important things you can do to stay safe on the Internet is to be careful while reading email. That’s because online criminals know that we’re all busy, and we often don’t pay enough attention to what we’re reading or where we’re clicking.

To take advantage of our inattention, these Internet information thieves forge email messages to look like they come from the likes of Apple, Facebook, and Amazon, along with well-known banks, payment services, retailers, and even government agencies. Even more dangerous are messages that appear to come from a trusted individual and include personal details—these messages are often targeted at executives and company managers. Generally speaking, these attacks are called phishing—you can see examples here.

The goal? Get you to click a link in the message and visit a malicious Web site. That site usually continues to masquerade as being run by a company or organization you trust. Its aim is to sucker you into revealing confidential information by asking you to log in, pay for a product or service, or fill out a survey. The site—or an attachment in the email message—might also try to install malware. Although macOS is quite secure, if you approve security prompts, it can still be infected.

Although phishing is a huge problem that costs businesses hundreds of millions of dollars every year, you can easily identify phishing messages by looking for telltale signs:

  • Be suspicious of email messages, particularly from people you don’t know or from well-known companies, that ask you to click a link and do something with an online account.
  • Look closely at email addresses and URLs (hover the pointer over a link to see the underlying URL). Phishing messages don’t use official domains, so instead of paypal.com, the addresses and links might use paypa1.com—close enough to pass a quick glance, but clearly a fake.
  • Watch out for highly emotional or urgent requests. They’re designed to make you act without thinking. Take any such messages with a grain of salt.
  • Channel your inner English teacher and look for poor grammar or odd phrasing, which are red flags for phishing messages. Email from real companies may not be perfect, but it won’t have multiple egregious errors.

So what do you do if you get a message that may be phishing for sensitive information? Most of the time you can just ignore it. If you’re worried that it might be legit, instead of clicking any links in the message, navigate to the site in question manually by typing the organization’s URL into your browser—use a URL that you know to be correct, not the one in the email message. Whatever you do, do not open attachments that you aren’t expecting and never send confidential information via email.

If you think you’ve fallen prey to a phishing attack and given away a password, you’ll want to change passwords on any affected accounts. If you’ve opened any attachments or approved any installs, run anti-malware software to determine whether your Mac has been infected. Contact us if you need help. And remember, regular backups protect you from a multitude of sins.

 

Make Your Holiday Cards with Apple’s Photos App This Year

It’s that time of year again, when we realize that if we’re going to do holiday cards, we should get started. You can take the easy way out and buy a few packs of generic reindeer cards at the drugstore, but with a little work in Apple’s Photos app on the Mac, you can instead send cards personalized with your favorite family photos from the past year. Here’s how.

  1. Select photos. Although you can add photos to your card project at any time, it’s easiest to make a new album and then spin through last year’s photos, adding 20 or so of the best candidates to your album. Don’t be picky at this point because it’s easier to choose the final images from within the card layout.
  2. Create the card. Select all the photos in your new album with Edit > Select All, and choose File > Create > Card. Then select one of the three choices: a 5×7 folded letterpress card for $2.99 each, a 5×7 folded card for $1.49 each, or a 4×6 flat double-sided card for $0.99 each. They all include envelopes.

  3. Select a theme. Photos loads themes over the Internet automatically, so if you see just a few themes, wait until more appear. Choose Holidays from the pop-up menu at the top, and click either Landscape or Portrait to pick the orientation before selecting a theme and clicking Create Card in the upper-right corner.



    It’s easy to change your choices while working on the card by clicking the button next to Buy Card.

  4. Choose layouts. Although every card starts with a default layout, most have alternatives. Would you prefer a single image on the front, rather than a four-photo layout? Click the Options button below the card to open the Layout Options panel, and click the desired layout.

  5. Add photos. To add a photo to a spot on the card, drag it from the photo collection at the bottom of the screen, which shows the contents of your album. Dragging a photo on top of an already-placed image replaces it, or you can drag a photo from the card back to the collection at the bottom. Buttons let you clear placed photos (helpful when starting over with a new theme), auto-fill photos for quick placement, switch between showing unused and placed photos, and add more photos to the project.



    If Photos didn’t bring in all the photos from your album automatically, click the album in the sidebar, select all the photos, and drag them to the project entry in the sidebar. That’s much easier than adding them piecemeal via the Add Photos button.
  6. Edit photos. When you click a photo on the card, the Photo Options panel appears so you can apply filters, edit the photo with all of Photos’ editing tools, or zoom and crop. After zooming a photo with the slider, you can drag it within its spot on the card to position the subject properly.

  7. Add and edit text. Some text boxes in the layout can be edited; just click inside and type. Others can’t be changed. If you need to tweak the font, size, color, or orientation of text, select it and make your adjustments in the Text Options panel that appears.

  8. Buy your card. Once you’ve adjusted everything to your liking, click the Buy Card button in the upper-right corner of the window. Click Add Shipping Address, select a contact (likely yourself) to send the cards to, and then enter how many cards you’d like. When you’re done, click Place Order.


    Apple prints and mails you the cards, usually within a week or so. The print quality is, as you’d expect from Apple, top notch, and overall, the cards are a step up from those available from other photo services.

The hardest part of designing your own cards with Photos is figuring out which themes and layouts best match the photos you want to share. Some themes offer spots for only one or two photos, whereas others let you include a lot more, at the cost of making them much smaller. Similarly, some themes let you write a full letter, but others have room for just a few words of holiday cheer.

When you have a few minutes, sit down with a cup of eggnog and play with Photos’ card-making capabilities. Stay tuned, since we have another article about how to print labels for your cards coming soon!

 

Print Labels for Your Holiday Cards with Apple’s Contacts App

If mailing your holiday cards (which you printed from Photos, right?) is made harder by having to write addresses on envelopes, you can skip the handwriting step this year with mailing labels. Although many people don’t realize this, it’s easy to print mailing labels on standard label stock using the Contacts app on the Mac. You can even add a personal touch by including a graphic and using a custom color and font choice. Here’s what you need to do:

  1. In Contacts, choose File > New Group to create an empty group into which you can collect your card recipients. Name the group something like Holiday Cards.
  2. Click All Contacts to see your full collection of contacts, and then drag your recipients from the center column to the Holiday Cards group. Note that you have to click and hold briefly before Contacts lets you start dragging a contact; if you drag too soon, Contacts assumes you want to select more contacts. You can drag contacts one at a time or select several at once and drag the entire selection. This doesn’t move contacts out of All Contacts—you’re just adding them to the Holiday Cards group, which functions much like an iTunes playlist.

  3. Once the Holiday Cards group is populated with all your recipients, click its name in the sidebar, and then choose File > Print to open the Print dialog.
  4. To set up your cards, you need to see details in the Print dialog, so at the bottom of the Print dialog, click the Show Details button (if it’s already called Hide Details, you’re all set). You also need to see the special controls for Contacts, so make sure Contacts is chosen from the pop-up menu underneath the page range fields. Then from the Style pop-up menu, choose Mailing Labels.

  5. Beneath the Style pop-up menu, make sure Layout is selected, and then in the Layout view, from the Page pop-up menus, choose the manufacturer of your labels and the number associated with the labels. (Avery 5160 is the most common label type and is readily available at office supply stores and online.)
  6. Click Label to switch to the Label view. From the Addresses pop-up menu, choose the type of address you’re using. Home is likely the most appropriate; if you choose All, Contacts will print both Home and Work addresses if available. You can also choose to print company and country here, and if you print country, you can exclude your own country, which makes it easy to include overseas friends and relatives without printing the country for most people.

  7. Although the defaults are fine, if you want, you can change the color of the label text, select a small image to print next to each contact, and change the font.
  8. It’s time to print, but not on your label stock just yet! Click the Print button to print a draft of your labels on plain paper. You’ll use this draft for two things—checking the addresses for accuracy and verifying that the labels will print properly on the label stock.

    To check if the labels will print correctly, stack a page from the draft on top of a sheet of blank labels, and then hold them up to a bright light or sunlit window. You should be able to see whether the positioning is right—it should be in most cases. If not, make sure you’ve chosen the right label in the Print dialog, and if all else fails, create a custom label with your own margins and gutters to make it work.
  9. Once you’ve fixed addresses for everyone who has moved recently and verified your positioning, you can print for real on your label stock.

That’s it! Most of the work comes in selecting people, making sure their addresses are right, and updating those that have changed—actually printing labels takes only a few minutes. As you stick your labels on envelopes, you can revel in the knowledge that it will go even faster next year!

 

Merge Recognized Faces in Photos in Both iOS and macOS

An extremely welcome under-the-hood change in iOS 11 and macOS 10.13 High Sierra is that Photos facial recognition syncs across iCloud Photo Library. Previously, people you identified on one of your devices remained unidentified on others. But what if Photos now identifies the same person twice, such that they have two separate entries in the People album? Just drag one entry on top of the other, in either the Mac or iOS version of Photos, and agree that they’re the same person when Photos asks.

What Is a Fusion Drive, and Why Should You Care?

There are two basic types of storage devices available today: hard disk drives and solid-state drives. For the lowest cost per gigabyte, you can’t go wrong with a hard drive, and they come in truly massive sizes—up to a whopping 8 terabytes. However, they’re relatively slow.

For speed, you want a solid-state drive, also known as an SSD. Because SSDs rely on flash storage, a type of non-volatile memory whose chips retain data without power, they’re lightning fast. But chips are more expensive than hard disk platters and read/write heads, so the $250–$300 that will get you an 8 TB hard drive is enough for only a 1 TB SSD.

In 2012, Apple came up with a compromise: the Fusion Drive. As its name suggests, a Fusion Drive melds a hard disk drive with flash storage to provide the best of both worlds. The user sees just a single volume, but behind the scenes, macOS automatically and dynamically moves frequently used files—notably those used by the operating system—to the flash storage portion of the Fusion Drive for faster access while keeping infrequently used files on the hard drive.

In essence, the Fusion Drive provides much of the speed of an SSD along with the capacity of a hard drive. What’s not to like?

There are some caveats. Good as a Fusion Drive is, it will never be as fast as a pure SSD, and you’ll probably notice that most when working with older files. Try editing some photos from last year in Photos and you’ll likely be working entirely on the slow hard drive.

Also, Apple provides the Fusion Drive as an option only for the iMac and Mac mini; there’s no room it in a modern MacBook. But not all Fusion Drives are created equal. They come in 1 TB, 2 TB, and 3 TB sizes, although not all iMac and Mac mini models can accept the larger Fusion Drives.\

Originally, all Fusion Drives had 128 GB of speedy flash storage alongside the hard drive, but in 2015, Apple reduced the amount of flash storage in the iMac’s 1 TB Fusion Drive to a paltry 24 GB (the Mac mini’s 1 TB Fusion Drive still has 128 GB). The company subsequently increased it to 32 GB, but if you’re buying a new iMac and want better performance from a Fusion Drive, go for either 2 TB or 3 TB, both of which have 128 GB of flash storage.

One final note. As of this writing, macOS 10.13 High Sierra will not convert a Fusion Drive to Apple’s new APFS file system. We anticipate that will change at some point in the next year, and APFS might make Fusion Drives even a bit faster.

All that said, if you want the best performance and can afford the cost, get an SSD. If you need more space than an SSD can provide, consider using the SSD internally and adding an external hard drive connected via USB 3 or Thunderbolt 3. Barring that, a Fusion Drive—particularly one with 128 GB of flash storage—remains a good compromise. Honestly, we can’t currently recommend a hard disk drive as the primary storage for a Mac unless low cost is paramount. Hard drive performance just isn’t good enough.

 

How to Get Back to Siri’s Web Results Quickly

Ask Siri to search the Web and you’ll get five results back from Google (not Bing anymore!). Tap one and it opens in Safari. But what if that page doesn’t contain the information you want? How do you get back to Siri’s results? The easy way is to tap the little Siri button that appears in the top-left of the screen. Or activate Siri again, but instead of speaking, swipe down on the screen until “What can I help you with?” disappears and your recent Siri queries appear with your last search results in view.

The Best Apple-Related Gifts for 2017

It’s that time of year again, when many of us start wracking our brains for gift ideas for our loved ones—or for our own wish lists. If your special someone is an Apple user, we have a few suggestions.

Chargers, Cables, and Adapters, Oh My!

 

We know that giving someone a cable feels a bit like buying them socks, but Apple’s minimalist design and focus on USB-C and Lightning ports means that many users would appreciate extra cables or adapters. You’ll want to ask them what they find most annoying about their current cable situation—they might want an extra Lightning to headphone adapter, a USB-C to USB-A cable for connecting some peripheral, or an HDMI cable to run a big-screen TV.

Plus, giving someone a second iPhone, Mac, or Apple Watch charger could reduce battery anxiety or make it less likely that they’d forget to pack one while traveling.

AirPods

 

Apple’s most surprising hit of 2017 was the AirPods, svelte wireless earbuds that pair quickly and seamlessly to all Apple devices logged in to the same iCloud account. They’re light, stay in the ear well, and are comfortable even for many people who couldn’t wear the wired EarPods. At $159, they’re not cheap, but they’re still less expensive than many competing wireless earbuds.

The only catch? Apple has had trouble making AirPods fast enough, so don’t assume you can buy a pair as a last-minute gift.

Apple Watch

 

Apple always intended the Apple Watch as an iPhone accessory, so it makes a great add-on for any iPhone user who doesn’t already have their iPhone in hand most of the day. For most people, the $249 Apple Watch Series 1 is a fine gift, although the $329 Series 3 is faster and brighter, and doesn’t need the iPhone to track a run or bike ride via GPS.

Consider the $399 Series 3 with cellular access only if you’re certain the recipient will make use of the watch while out and about without the iPhone, since its data plan costs $10 extra per month.

And, if someone on your gift list already has an Apple Watch, a new band might make a great present—Apple offers a wide variety of attractive and comfortable bands.

Apple TV

 

Although it’s a few years old, the $149 fourth-generation Apple TV still makes a good present for anyone who watches TV shows and movies from Netflix, iTunes, Hulu, and other Internet streaming video services.

For most people, the $179 Apple TV 4K is overkill, since its support for 4K video and HDR color require a compatible 4K HDR TV purchased in the last year or so.

So stick with the previous Apple TV, and if you’re looking for a related stocking stuffer, search for silicone cases that protect the brittle Siri Remote and make it easier to orient in the dark.

iPad

Last, but far from least, if someone in your family has never tried an iPad or is limping along with one of the early models, the current fifth-generation iPad combines good performance and a gorgeous screen with a compellingly low price starting at $329.

At $399, the smaller iPad mini 4 doesn’t provide as much bang for the buck, but it could be the perfect present for a child.

Particularly when buying an iPad for a kid, a durable case is a must—perhaps suggest that as a gift idea to another family member.

Stop Paying Too Much for a Family’s iCloud Drive Storage

Apple gives iCloud users 5 GB of free storage, but that fills up fast with iCloud Photo Library, iOS backups, iBooks, and more. Until iOS 11 and macOS 10.13 High Sierra, each person in a family had to buy extra iCloud space separately. Happily, Apple has now made it so everyone in a Family Sharing group can share a single 200 GB ($2.99 per month) or 2 TB ($9.99 per month) plan. The family organizer can start sharing storage in High Sierra or iOS 11 as follows: on the Mac, go to System Preferences > iCloud > Manage Family > My Apps & Services > iCloud Storage; in iOS, go to Settings > Your Name > Family Sharing > iCloud Storage. Any other family member can then cancel their paid plan and join the Family Sharing plan using their iCloud Storage screen.

Please, Please, Use iOS 11’s Do Not Disturb While Driving Feature

Distracted driving may not make headlines, but it’s a huge problem. In the United States in 2015, the National Highway Traffic Safety Administration says that 391,000 people were injured and 3477 killed in accidents caused by distracted driving.

Many things can distract drivers, but the most concerning—and the most avoidable—is texting. Given that the iPhone has a 30–40% share of the market, it might have been involved in as many as 100,000 injuries and 1000 deaths in just 2015. Not good.

Apple has stepped up to the plate by introducing the Do Not Disturb While Driving (DNDWD) feature in iOS 11. You’ll be prompted to enable DNDWD when it first detects that you’re driving in a car after you install iOS 11. In normal use, it activates automatically when you’re driving, blocking notifications and preventing you from using apps until you stop the car. Here are answers to the most common questions we get about DNDWD.

How does the iPhone know that I’m driving?

The most reliable way is that your iPhone has connected to a car via Bluetooth. Obviously, that requires the car to support Bluetooth, and that you pair your iPhone with it. If there’s no Bluetooth connection, the iPhone uses its accelerometer and signals from nearby Wi-Fi networks to figure out that you’re driving.

In Settings > Do Not Disturb > Activate, you can choose from Automatically, When Connected to Car Bluetooth, or Manually. Stick with one of the first two options unless the iPhone regularly fails to detect that you’re driving, at which point you can add the Do Not Disturb While Driving button to Control Center, and activate DNDWD with it.

Will any notifications break through the DNDWD cone of silence?

Yes. As with standard Do Not Disturb, timers, alarms, and emergency alerts will still work. Plus, you can opt to receive urgent text messages. To enable this feature, go to Settings > Do Not Disturb > Auto-Reply To and choose a group (Recents, Favorites, or All Contacts). Those people will get an auto-reply—which you can personalize—when they text you, and if they reply to that auto-reply with the word “urgent,” the message will be delivered.

What about phone calls?

If your car has a Bluetooth hands-free system, phone calls will come in as they always have, and you can answer them via your steering wheel controls and carry on the conversation using the car’s built-in mic and speakers.

However, if you don’t have car Bluetooth or another hands-free accessory, DNDWD will block calls just as they would be by standard Do Not Disturb. That means you can allow calls from specific groups in Settings > Do Not Disturb > Allow Calls From and let anyone through if they call twice within 3 minutes.

Can I still use Maps to navigate?

Yes! Maps works on the Lock screen just as it always has, though it’s best started before you begin driving. If you keep your iPhone in a car mount so you can use it for navigating, DNDWD won’t get in the way.

Will Siri still work while in DNDWD?

Indeed it will, both via Hey Siri and by holding the Home button. But don’t do that—Hey Siri is safer than taking your hand off the wheel to press the Home button.

Siri won’t do some things for you while you’re driving, like open apps. Plus, Siri tries to respond to you so that you won’t have to look at the iPhone, reading all responses instead of displaying them on the screen.

How do I turn off DNDWD if I’m a passenger?

If DNDWD is on and you try to use your iPhone, an I’m Not Driving button appears. Tap it, and you can use your iPhone normally for the rest of the trip. If you’re always a passenger, go to Settings > Do Not Disturb > Activate, and select Manually. Then, if you do want to turn DNDWD on, you can use its Control Center button.

So hey, if you didn’t turn on Do Not Disturb While Driving when you first set up iOS 11, do us and everyone else on the road a favor and turn it on now. The life you save could be your own.

 

The Swipes You Need to Know to Multitask in iOS 11 on an iPad

With iOS 11, the iPhone and iPad interfaces continue to diverge, which makes sense, since the iPad is not merely an overgrown iPhone. Particularly when you pair an iPad Pro with a Smart Keyboard and Apple Pencil, you can now get real work done on an iPad more fluidly than ever before. The “hard” part is learning how you switch between apps, display a second app in a Slide Over panel that floats on top of another app, or make two apps share the screen in Split View.

Switch Between Apps

Moving between apps is a key aspect of using the iPad. Apple has provided multiple ways to switch so you can pick those that best fit your style:

  • Press the Home button, and on the Home screen, tap another app’s icon.
  • On the Home screen, swipe down to show Siri app suggestions and search for another app.
  • Within an app, swipe right or left with four fingers.
  • Within an app, swipe up from below the bottom of the screen to reveal the new Dock, and then tap an icon on it. Note that the three rightmost icons are the most recently used apps.
  • After revealing the Dock, keep swiping up to reveal the new app switching screen, then tap an app thumbnail to switch to it. Swipe right to see less recently used apps.
  • From a Smart Keyboard or other keyboard, press Command-Tab to bring up a Mac-like app switcher. Release both keys quickly to switch to the previous app instantly, or keep Command down while you press Tab repeatedly to move sequentially among the shown apps, letting up on Command to switch. While the app switcher is shown, you can also tap an icon in it.

Display an App in Slide Over

Say you’re having a sporadic conversation in Messages while browsing the Web in Safari. You don’t need to see both apps all the time, but you also don’t want to have to switch back and forth. With Slide Over, you can put Messages in a panel that floats over Safari and then hide and show it.

The easiest way to put an app in a Slide Over panel is to use the Dock, so this technique works if the app’s icon is already on the Dock. For instance, while you’re in Safari, swipe up from the bottom of the screen to display the Dock. Then touch and hold the Messages app’s icon until it dims slightly. Keeping your finger down, drag the icon over Safari until it becomes a vertical lozenge. Lift your finger, and Messages appears in Slide Over.

If the app you want to put in Slide Over isn’t on your Dock, you can use a two-handed procedure to get it from another location and drop it onto another app. For instance, you can start dragging an app icon from any place where app icons appear, including the Home screen or Siri search screen. Once you’ve started dragging it, use your other hand to switch to the other app (perhaps via the Dock or pressing Command-Tab on an external keyboard) and then drop it over the other app. Don’t worry if you find this approach confusing at first—it takes some time to become accustomed to two-handed usage.

Once an app is in Slide Over on the right side of the screen, you can swipe right on its left edge to hide it, or swipe left on its right edge to move it to the other side of the screen.

Put an App in Split View

Displaying two apps side-by-side in Split View is almost the same action as Slide Over. The only difference is that, instead of dropping the app lozenge on top of the current app, you drag it to the far left or right of the screen, and drop it once the screen shows a 90/10 split—after you drop, the split changes to 70/30.

Drag the handle between the apps to switch to a 50/50 split or a 30/70 split; if you drag the handle all the way to one side of the screen, the app that’s shrinking in size disappears entirely. One of the two apps in Split View will have a handle on its top as well, and dragging it down slightly converts that app into a Slide Over panel. (You can also drag a Slide Over panel’s handle down slightly to switch to Split View.)

Take a few minutes and try putting apps in Slide Over and Split View in different ways, since some of the actions require practice before they feel natural. Finally, if combining two particular apps doesn’t seem to work, don’t fret. Apps must specifically support both Slide Over and Split View, and not all do.