Keyboard shortcuts are a productivity win, but they can cause confusion if something unexpected happens when you inadvertently press some system-wide key combination. For instance, you might be taken aback if you accidentally press Control-Option-Command-8 and all the colors on your Mac screen suddenly invert. Although Apple has pages listing shortcuts and the KeyCue utility can list them all for any app, a good way to see—and manage—what’s active on any Mac is to open System Settings > Keyboard > Keyboard Shortcuts (look in the same place in System Preferences in macOS 12 Monterey and earlier) and scan the categories. Disable shortcuts you’ll never use by deselecting their checkboxes, and redefine others so you’ll remember them.

(Featured image by iStock.com/spaxiax)

In macOS 13 Ventura, Apple replaced the creaky System Preferences with System Settings, which uses a more iOS-like interface. Many people find System Settings overwhelming, partly because they had memorized where to look in System Preferences (but System Settings has many other design flaws as well—it’s not your fault). We have two recommendations to make it more easily navigable. First, for an alphabetical approach, use the View menu, which lists the panes that way, along with the top-level items in the General settings pane. Second, make heavy use of the search field at the top of the System Settings sidebar—it’s the only way to find some deeply nested settings.

(Featured image based on an original by iStock.com/rootstocks)

September is upon us, so Apple will soon start releasing major upgrades for all its operating systems. Note that we say “start.” Apple will undoubtedly release iOS 17 and watchOS 10 alongside new iPhone and Apple Watch models in mid-September. The company hasn’t said when it will release iPadOS 17, although it’s likely to accompany iOS 17. macOS 14 Sonoma may wait until the release of new Macs later in the fall. tvOS 17 isn’t interesting enough to worry about much either way.

Apple previewed these releases at its Worldwide Developers Conference in June, and many people have been testing the public betas since. Once Apple judges each of its operating systems to be ready for public consumption, the question arises—when should you upgrade?

Note that we say when and not if. There’s no harm in delaying a major operating system upgrade until Apple has sanded off any rough edges that slipped through testing. But waiting too long puts you at risk from security vulnerabilities, increases compatibility annoyances, and prevents you from taking advantage of new features. Plus, when you buy a new Mac, iPhone, or iPad after these operating systems have shipped, you’ll get the latest version, which could pose problems for your existing apps or compatibility with older hardware or workflows. It’s best to be prepared if you have to replace a device unexpectedly.

Given that we don’t know precisely when each operating system will come out, here’s our recommendation for the general upgrade order that we anticipate and how long we suggest waiting after the release appears, along with a few new features that might sweeten the deal.

Remember, always make a backup before upgrading a Mac, iPhone, or iPad so you can revert if necessary.

iOS 17

It’s usually safe to upgrade iOS fairly quickly because Apple puts significant effort into ensuring that the new iOS version is a good experience for those who buy the new iPhones that come with it. However, because iPhones are so crucial to our everyday lives, it’s worth delaying the upgrade to iOS 17 for a few weeks, just in case. After that, you can install it and enjoy the new features.

Foremost among them for those who make phone calls are contact posters that let you create a full-screen image others will see when you call and live voicemail that transcribes the message as it’s being left. Exchanging contact information is easier with NameDrop, which shares information wirelessly when you bring your iPhone near someone else’s iPhone or Apple Watch. You can also leave audio or video voicemail messages when someone misses your FaceTime call, and you’ll be able to have FaceTime calls on an Apple TV. Messages improves location sharing and can automatically notify friends or family members when you arrive at your destination. Autocorrect should work better, and iOS 17 can even offer inline predictions as you type. The new StandBy mode makes your iPhone more useful when charging on its side by displaying Live Activities, Siri results, and more.

Some of these features, such as the enhanced autocorrect and inline predictions, don’t work on all iPhone models that otherwise support iOS 17. Others, notably NameDrop, require that other people also be running iOS 17. Finally, a few promised features won’t ship with the initial release of iOS 17, including the new Journal app, collaborative playlists in Music, and AirPlay in supported hotel rooms. There’s no reason to delay upgrading for those future features; consider them an incentive to update when they arrive.

watchOS 10

Once you upgrade your iPhone to iOS 17, there’s no reason to delay upgrading your Apple Watch to watchOS 10. Few of the changes are likely to force significant adjustments in your usage patterns.

The two new features you may notice quickly are the Smart Stack, a collection of widgets available on any watch face when you turn the Digital Crown, and the new shortcut for activating Control Center from within any app: just press the side button.

Other improvements include a Snoopy watch face, logging of mental health states, tracking of time outdoors for kids to improve vision health, and follow-up medication reminders for missed pills. Serious cyclists will appreciate new metrics when connected to Bluetooth-enabled accessories, a Power Zones view in Workout for those with power meters, and a cycling workout Live Activity for display on handlebar-mounted iPhones. Hikers get new views in the Compass app, trail information on the watch, topographic maps, and elevation alerts.

iPadOS 17

Last year, Apple delayed the release of iPadOS 16 until October but has made no mention of such a delay this year. Regardless of when iPadOS 17 becomes available, our general advice is that it’s OK to install it shortly after it ships. For the most part, iPadOS is a superset of iOS, so if you’re comfortable upgrading to iOS 17, think of iPadOS 17 similarly. The main caveat is when you rely heavily on a particular app. In that case, check with the developer to ensure your app is compatible before upgrading.

The most noticeable enhancements to iPadOS 17 appear on the Lock screen. As with iPhones running last year’s iOS 16, you can now customize the iPad Lock screen with wallpapers that go beyond what was possible on the iPhone, such as the motion effect for Live Photos on the Lock screen. The Lock screen is more useful and more attractive, thanks to support for Live Activities that provide constantly updating information and widgets that give you at-a-glance access to information like weather, battery levels, and upcoming events.

Also, widgets on the Home screen can be interactive, you can auto-fill PDF forms and collaborate on PDFs with others, the Freeform whiteboard app offers new tools and a Follow Along mode when collaborating, Stage Manager features more flexible layouts, and you can use an external display’s camera for FaceTime calls. Of course, iPadOS 17 also receives most of the changes in iOS 17.

tvOS 17

We don’t know when Apple will release tvOS 17, but it’s probably safe to update within a week or two of release, depending on the level to which you depend on your Apple TV. This year’s upgrade is more compelling than many previous ones, mainly thanks to support for FaceTime calls on the big screen. You’ll use the microphone and camera on an iPhone or iPad (running iOS 17 or iPadOS 17, naturally) to capture audio and video, displaying it all on your TV. It even supports Center Stage, so it will follow you as you move around. Other improvements include a new Control Center, the capability to use an iPhone to find a lost Siri Remote (second generation and later), curated Memories as screen savers, and support for third-party VPNs.

If nothing in that list encourages you to upgrade as soon as tvOS 17 ships, let your Apple TV (the fourth-generation model and later) upgrade itself when it gets around to it, assuming you have automatic updates turned on in Settings > Software Updates.

macOS 14 Sonoma

The hardest upgrade decision revolves around upgrading your Mac to macOS 14 Sonoma, and that assumes you can upgrade, given that Apple has dropped support for iMacs, MacBook Pros, and MacBooks released in 2017. (Consider it an excuse to get a new Mac—you’ll love the M-series Macs.) The problem with upgrading macOS is that Apple’s changes are seldom more compelling than keeping your Mac working the way it is now. It can take a month or three before the apps you use every day all work without compromise.

What capabilities does Sonoma promise? If you like widgets on your iPhone, you may also appreciate having them on your Mac desktop—both Mac-native widgets and those loaded and updated wirelessly from your iPhone. In Safari, you can turn websites into apps, and Safari also introduces Profiles that let you separate work and personal browsing history, extensions, Tab Groups, cookies, and favorites. The Presenter Overlay feature enables you to stay visible while sharing your screen. As with iPadOS 17, Preview helps you fill out PDFs faster with AutoFill, pulling your saved information from Contacts. Some of these features require Apple silicon, so your old Intel-based iMac may not match up to a newer Mac.

We always encourage caution when upgrading to a new version of macOS. Wait at least a few months before upgrading your primary Mac to Sonoma. App compatibility isn’t usually a long-term problem with iOS and iPadOS, but many people rely on older Mac apps that may not work in the latest version of macOS. Even once you’re confident that your apps will work properly in Sonoma, there may be workflow or intra-office compatibility concerns if some people upgrade and others don’t. And, of course, unanticipated bugs could crop up at inconvenient times—important work takes place on Macs! Please, do not upgrade to Sonoma without checking with us first. With luck, the start of the new year will have brought both the bug fixes and app updates necessary to give the green light.

(Featured image by Apple)

It’s difficult for even those who work with Apple devices daily to remember all the details. What processors were available with the 2020 iMac? What resolutions did the Apple Thunderbolt Display support? What are the differences between the fifth and sixth generations of the iPad mini? To find the answers to these and many other questions quickly, turn to Ian Page’s free Mactracker app, an indispensable repository of information about Apple products. Versions are available for the Mac and the iPhone and iPad.

(Featured image based on an original by iStock.com/Shahid Jamil)

We’ve recently heard from people who have been embarrassed when they gave their iPhone to someone to swipe through some innocuous photos of a vacation, only to have the person swipe too far and end up at some NSFW (not safe for work) images. Ouch.

Embarrassment might be low on the list of problems such photos could cause. It’s not hard to imagine a male supervisor innocently sharing photos with a female employee but ending up embroiled in a sexual harassment situation if she were to stumble across the kinds of NSFW photos that regularly land politicians in hot water.

It’s safest to avoid taking NSFW photos to start, especially if the iPhone is a work-managed device. If that’s unrealistic, we recommend deleting any NSFW images from the iPhone as soon as feasible. A third option may be the best solution in the modern world—the Hidden album Apple provides in the Photos app on the iPhone, iPad, and Mac. On the iPhone and iPad, you’ll find it with other albums in the Utilities collection. On the Mac, it appears in the sidebar under Photos. (If you don’t see it, you may have hidden it—we explain how to unhide it below.)

There are four essential things to know about the Hidden album:

• You don’t add photos to the Hidden album by dragging or using an Add to Album option. Instead, you choose Hide from a contextual menu. On the iPhone and iPad, touch and hold a photo (or a set of selected photos) and tap Hide in the menu that appears. Or tap the ••• button and choose Hide. On the Mac, select one or more photos, Control-click them, and choose Hide X Photos. To remove a photo from the Hidden album, use the same approach with the Unhide command.
  
• Unlike regular albums, whose photos also appear in All Photos, photos in the Hidden album won’t appear anywhere else, including in searches. That’s the point of the feature.
• You can hide or show the Hidden album on each of your devices independently. On the iPhone and iPad, control whether it shows up in the Utilities album collection with Settings > Photos > Show Hidden Album. In the Photos app on the Mac, control whether it appears in the sidebar using View > Show/Hide Hidden Photo Album. Obviously, if you’ve hidden the Hidden album, you must show it to look inside.
  
• If you use the Hidden album, we strongly recommend protecting it (and the Recently Deleted album) with Face ID or Touch ID so only those with biometric access to your device can view it. On the iPhone and iPad, enable Settings > Photos > Use Face/Touch ID (see above). On the Mac, go to Photos > Settings > General and select “Use Touch ID or password.” Again, these settings are per-device, so what you set on the iPhone won’t automatically carry over to other devices. But really, turn it on everywhere.
  

Overall, the Hidden album is a welcome feature, and if you have any photos that could embarrass you if someone were to stumble across them, put them in the Hidden album and turn on the biometric protection.

(Featured image based on an original by iStock.com/AlexZabusik)

When we help someone with their Mac for the first time, we often notice that their desktop is a disaster. Icons are scattered willy-nilly and often piled on top of one another, making it hard to locate anything. For most people, the solution is easy—sort the contents of the desktop. In the Finder, choose View > Show View Options. We recommend choosing Date Modified from the Sort By pop-up menu to put your most recently used files in the upper-right, but other criteria might work better for you. If you have so many icons that they overlap, try reducing the icon size or grid spacing. You could also choose Date Modified from the Stack By pop-up menu to collect icons into stacks by date.

(Featured image by iStock.com/Liudmila Chernetska)

All too often, Mac users put off installing updates because of the bother of having to set everything up again afterward. We get it—you’re busy, and it can take time to relaunch apps, reopen documents, and repopulate Web browser tabs.

There’s no avoiding some downtime when installing a full macOS update, which is why we recommend starting such updates at the end of the day or before you leave for lunch. That’s why Apple introduced Rapid Security Responses, which generally install in just 3–4 minutes, including a restart if necessary.

But with a bit of setup, you can pick up where you left off before a restart within a minute or two. There are three settings that can reopen apps, documents, and folders, and all Web browsers have options that reload all previously open tabs.

Apps, Documents, and Folders

If you always want certain apps running or documents open, you can ensure they open at login. In macOS 13 Ventura, open System Settings > General > Login Items (shown below); in macOS 12 Monterey and earlier, look in System Preferences > Users & Groups > User > Login Items.

You can add apps, documents, and even folders to the Open at Login list. To remove an unwanted item, select it and click the – button. If there’s anything you don’t recognize, Control-click it and choose Show in Finder to see where it’s located.

What if you have other apps or documents open that you want to return to immediately after relaunching an app? macOS offers another setting for that. In Ventura, look in System Settings > Desktop & Dock and scroll down to Windows & Apps. Deselect “Close windows when quitting an application” because reopening an app won’t restore its open documents and windows when that’s on. In Monterey and earlier, find this setting in System Preferences > General.

Choose Restart, Shut Down, or Log Out from the Apple menu to reveal the last and most important setting to ensure that your Mac environment is the same after a restart as it was before. In this dialog, select “Reopen windows when logging back in” and click Restart. macOS remembers this setting, so you shouldn’t have to select it each time.

As a bonus, if your Mac crashes or shuts down unexpectedly, it should come back as it was before the crash.

Web Browsers

The macOS settings above should work for most apps, but Web browsers are a special case. Open tabs aren’t quite the same as documents, and you might or might not want all those tabs to come back after relaunching your browser. Control the session settings in these popular Web browsers with the instructions below:

• Safari: Recent versions of Safari always open with windows (and tabs) from your last session, though you can choose whether that includes all windows or just non-private ones in Safari > Settings > General.
  
• Google Chrome: For Google Chrome, you have additional options, but to make sure your open tabs are restored after relaunching the app, choose Chrome > Settings > On Startup, and select “Continue where you left off.”
  
• Firefox: Mozilla’s browser puts its session settings front and center. Choose Firefox > Settings > General and select “Open previous windows and tabs.”
  
• Arc: The new browser Arc encourages users to set up workspaces containing pinned tabs, both of which persist across sessions. However, to ensure all your windows and regular tabs load after relaunching, open Arc > Settings > Advanced and select “When opening Arc, restore windows from previous session.”
  
• Brave: As a Chrome-based browser, Brave offers a setting similar to Chrome but in a different location. Find it in Brave > Settings > Get Started.
  
• Microsoft Edge: Although it is also based on Chrome, Microsoft Edge stores its session setting in a different location, with a different name. Choose Microsoft Edge > Settings > Start, Home, and New Tabs, and then select “Open tabs from the previous session.”
  

Between these macOS and browser settings, you can ensure that a restart presents the minimum interruption possible, such that when your Mac finishes restarting, all your apps, documents, windows, and browser tabs will be the same as when you left off.

(Featured image by Adam Engst)

Loud sounds are harmful to everyone, and many parents worry that their children are at risk for hearing loss due to too-loud headphone audio from iPhones and iPads. To lower the likelihood of this happening, Apple provides a Reduce Loud Sounds option in Settings > Sounds & Haptics > Headphone Safety for both iOS and iPadOS. Select it and set a limit, with 80–85 decibels generally considered safe. To keep kids from increasing the limit, go to Settings > Screen Time and set a Screen Time passcode. Then navigate into Content & Privacy Restrictions, enable the switch at the top, and then scroll down and set Reduce Loud Sounds to Don’t Allow. After that, the headphone output from all apps will be capped at the decibel level you specified.

(Featured image by iStock.com/Ivan Zhdanov)

Most people fall into one of two extremes when it comes to device security. Many believe they’re not interesting enough to be targeted by online attackers and thus don’t take sensible precautions, like making sure every website account is protected with a strong, unique password. (Most attacks these days are bots, so whether you’re interesting is irrelevant.) Then there are those who see a bogeyman around every corner and refuse to use a password manager or biometric authentication because of misplaced concerns about the security of the stored data. (Really, it’s OK.)

Today we want to focus instead on a very small third group: those who, because of who they are or what they do, have a legitimate reason to fear being targeted by sophisticated digital attacks. Such people might include activists trying to raise awareness about human rights abuses in oppressive regimes, political dissidents, muckraking journalists covering organized crime or government corruption, senior executives in controversial business fields, high-profile government officials, and government employees with access to sensitive information.

For such people, using a password manager and relying on biometric authentication is table stakes. Government intelligence and law enforcement agencies often employ hacking software like Pegasus, which can be installed on target iPhones through zero-click exploits such as simply receiving a malicious text message. Pegasus can read text messages, snoop on calls, collect passwords, track location, access the iPhone’s camera and microphone, and harvest information from apps. Plus, both government agencies and organized crime rings employ hackers to target high-profile targets directly, often through social engineering (pretending to be someone they’re not to gain access to an account or device).

Apple is well aware of the risk to high-value individuals. In November 2021, the company filed a lawsuit against Pegasus maker NSO Group. More practically, Apple introduced Lockdown Mode in iOS 16, iPadOS 16, and macOS 13 Ventura, significantly reducing the attack surface that spyware or hackers could exploit by limiting or blocking specific apps, websites, and features.

Lockdown Mode Limitations

Before we explain how to turn on Lockdown Mode, it’s vital that you understand how it limits your Apple devices:

• Messages: Most message attachment types are blocked other than certain images, video, and audio. Lockdown Mode also blocks links and link previews.
• Web browsing: Safari blocks complex Web technologies, potentially causing some websites to load slowly or not operate correctly. It may also block Web fonts and images, so sites may not display as designed.
• FaceTime: Incoming FaceTime calls are blocked unless you have previously called that person.
• Apple services: Invitations to Apple services, such as invitations to join the Home app, are blocked unless you have previously invited that person.
• Shared albums: Shared albums disappear entirely from the Photos app, and shared album invitations are blocked.
• Device connections: If you want to connect an iPhone or iPad to a computer or accessory, the device must first be unlocked. Similarly, connecting an M-series Mac laptop to an accessory requires explicit approval.
• Configuration profiles: Lockdown Mode prevents you from installing configuration profiles, and the device can’t be enrolled in Mobile Device Management.

The inconvenience these restrictions create is well worth the protection Lockdown Mode provides if you’re a sufficiently high-value target. But for the vast majority of Apple users, Lockdown Mode’s limitations would just cause confusion and annoyance.

Turning on Lockdown Mode

First, note that you must enable Lockdown Mode on each of your devices separately.

To enable Lockdown Mode on an iPhone or iPad, go to Settings > Privacy & Security > Lockdown Mode (at the bottom) and tap Turn On Lockdown Mode on two separate screens. For the last step, tap Turn On & Restart, and enter your passcode.

Once your iPhone restarts, it will work mostly the way you expect, apart from the above limitations. You may see notifications when an app has been limited in some way, and a banner appears in Safari to let you know you’re in Lockdown Mode.

On a Mac, turn on Lockdown Mode by going to System Settings > Privacy & Security. Scroll down to Lockdown Mode and click Turn On. Authenticate, then click Turn On & Restart.

As with the iPhone and iPad, Lockdown Mode mainly makes its presence known by displaying a banner in Safari; you may also receive notifications when an app or feature is limited.

Allow Certain Apps or Websites in Lockdown Mode

If you discover that a particular app or website isn’t operating correctly in Lockdown Mode, you can exclude it from Lockdown Mode’s protections. You’ll have to decide if it’s worth the added risk. To manage exceptions on the iPhone or iPad, go to Settings > Privacy & Security > Lockdown Mode. Then scroll to the bottom, tap Configure Web Browsing, and on the next screen, turn off the switch for the desired app.

To exclude websites from Lockdown Mode, use Safari. Tap the AA button in the address bar, disable the Lockdown Mode switch, and tap Turn Off. The Lockdown banner changes to Lockdown Off to make sure you know that website is no longer being limited for your protection.

On the Mac, you can exclude websites in Safari, but not apps. While on the site you want to exclude, choose Safari > Settings for website.name. In the popover that appears, deselect Enable Lockdown Mode and then click Turn Off when prompted.

To reiterate, almost no one needs to enable Lockdown Mode. But if you qualify as a high-value target, it’s well worth using Lockdown Mode to reduce the chances that powerful forces will be able to compromise your iPhone, iPad, or Mac.

(Featured image based on originals by iStock.com/Tero Vesalainen and matias giamportone)

June 2023 was the hottest month on record for the planet, at least until July 2023. Among the many ill effects of such heat are what it does to iPhones, iPads, Macs, Apple Watches, and other digital devices. Excessive heat shortens the overall lifespan of lithium-ion batteries and increases the likelihood of both transient errors and hardware failures—iPhones warn you when they’re getting too hot because of these issues. Apple recommends using nearly all its devices in conditions no hotter than 95ºF/35ºC and storing them in locations that don’t exceed 113ºF/45ºC. (The exception is the adventurous Apple Watch Ultra, which can be worn in temperatures up to 130ºF/55ºC.) The most common place to avoid is a car parked in the sunshine on a hot day, which can easily exceed 130ºF within an hour and rise from there. So don’t leave your iPhone in the car during an afternoon at the beach!

(Featured image by iStock.com/Jorge Garcia Argazkiak)