A friend recently expressed astonishment when she saw us using trackpad mode while editing text on an iPhone. (It works on the iPad, too!) So, even if you already know these tips, do your friends a favor and show them:

• Tap once to position the insertion point at the start or end of a word.
• Touch and hold to reveal the magnifier and move the insertion point within words ➊.
• Touch and hold the Space bar to turn the entire keyboard into a virtual trackpad that lets you move the insertion point above ➋. On the iPad, you can also touch and hold with two fingers anywhere on the keyboard.
• Double-tap to select a word; keep dragging to select more text, one word at a time ➌.
• Triple-tap to select an entire paragraph.

(Featured image by Adam Engst with keys from MXW Photo)

When you connect to a public Wi-Fi network at an airport, hotel, coffee shop, or school, you may need to interact with a captive portal login page to be granted access to the network. It might require you to enter login credentials, ask for your name, or make you agree to terms of service. But what if that login page doesn’t appear, or something kicks you off the network and you can’t reconnect? In Safari, navigate to captive.apple.com, which should force the captive portal to display its login page again. If that doesn’t work, remove any custom DNS servers and restart. On the Mac, find custom DNS servers in System Settings > Network > Wi-Fi > Details > DNS. On an iPhone or iPad, go to Settings > Wi-Fi > Network Name > Configure DNS and choose Automatic.

(Featured image based on an original by iStock.com/CreativaImages)

We recently wrote an article for those who manage their own Internet domain names about using SPF, DKIM, and DMARC to prevent your domains from being used in phishing attacks and enhance the deliverability of legitimate email. But what about other domains you own but don’t use for email? To make phishing attacks more believable, spammers sometimes forge email so it appears to come from parked domains that aren’t protected. You can use SPF, DKIM, and DMARC to ensure that forged email that seems to come from your unused domains isn’t accepted. The details are too specific to go into here, but Cloudflare has an excellent article outlining what you need to do.

(Featured image based on an original by iStock.com/Igor Kutyaev)

QR codes, those square, blocky codes you scan with your iPhone’s camera to load a Web page, have become ubiquitous. So much so that we seldom pause before scanning any QR code we see. But if you think about it, that’s the same as clicking random links in emails or texts, which is a terrible idea from a security perspective. “Quishing” (QR code phishing) isn’t commonplace yet, but some sources say there are thousands of cases per month. To avoid falling victim to a quishing scam, only scan QR codes from trusted sources, try to verify what a code will do once scanned, and evaluate the yellow URL preview Safari provides (when using other browsers, all you see is Open in Browser Name). Finally, always install iOS security updates promptly because they often address vulnerabilities that could be exploited with malicious data.

(Featured image based on an original by iStock.com/B4LLS)

In the Apple world, the account that controls access to all your Apple-related online services is the Apple ID. Buying apps from the App Store, putting photos in iCloud Photos, and sharing data between iCloud-enabled apps—all these actions rely on your Apple ID. If you’re a regular Apple user, you have an Apple ID associated with your email address.

Most Apple users set up an Apple ID when they configure their first Apple device, and if you don’t have an email address that you want to use, you can create a free @icloud.com address during the process. (If you need to create a new Apple ID, you can do that at appleid.apple.com.)

There are actually two types of Apple IDs: personal Apple IDs used by individual users and managed Apple IDs given to employees by businesses and other organizations. Managed Apple IDs are popular with companies that give devices to staff members and need to ensure compliance with various usage and security policies. Let’s look at how they differ:

• Creation, ownership, and control: Individuals set up personal Apple IDs on their own and maintain full ownership over the account and control over the device. Managed Apple IDs are set up by the organization, typically through Apple Business Manager, and the organization retains ownership and control for centralized management. That control is essential when an employee leaves. Otherwise, a company may be unable to reset a returned device and give it to another employee.
• Access to Apple services: Personal Apple IDs have full access to all Apple services and features. Managed Apple IDs have much more limited access to protect the organization from unauthorized purchases and insecure behavior. Users with managed Apple IDs can’t purchase anything from the App Store, iTunes Store, or Apple Books. Nor can they access Apple Arcade, Apple Fitness+, Apple Music, Apple Music radio, Apple News+, or Apple TV+. The Find My, Health, Home, Journal, and Wallet apps aren’t available or fully functional. Plus, Apple Pay, iCloud Family Sharing, iCloud Mail, and iCloud+ services like Private Relay, Hide My Email, and custom email domains are unavailable.
• Security and management: When a device relies on a personal Apple ID, that user is responsible for maintaining security and managing apps (which will belong to the user). That’s appropriate for individuals, but for companies that need to protect corporate information, managed Apple IDs allow the IT department to enhance security by requiring passcodes, enforcing password policies, setting role-based permissions, and separating work and personal data. On the management side, managed Apple IDs make it easier to reset devices, revoke access, comply with legal and privacy regulations, integrate with corporate identity systems, and centralize app licensing.

Though some organizations may prevent it, it is technically possible to use both types of Apple IDs on the same device. For instance, you could use a managed Apple ID on an employer-provided device along with a personal ID to access the App Store, Apple Music, Apple News+, and other Apple services. To do that on an iPhone, you’d go to Settings > Your Name > Media & Purchases and either sign in with your personal Apple ID or, if necessary, tap Sign Out and sign back in.

What’s the takeaway? There are three possibilities, depending on who owns the device and the employer’s security and management policies:

• Personal device not used for work: If you’re a regular user who has purchased your own device and you either don’t use it for work or your employer doesn’t care what you do, all you need is a single personal Apple ID. Although it’s possible to create multiple Apple IDs and use them for different purposes, it’s a recipe for confusion down the road.
• Personal device used for work: If your employer has a BYOD (Bring Your Own Device) program that lets you use your own device with corporate resources, they will likely ask to use Apple’s User Enrollment to create a profile on the device that separates personal and work data and allows the use of both personal and managed Apple IDs. Although the IT department cannot access your personal data (emails, messages, photos, location, etc.), it can enforce security policies, install and configure work-related apps, and control corporate data on the device. Some people find the privacy implications of this approach troubling and opt for separate work and personal devices.
• Employer-provided device: If your employer provides a device for your use, they will likely require you to use a managed Apple ID on it. That prevents you from having to worry about security or management, but comes with some restrictions on what you can do. Talk to your IT department if you also want to use your personal Apple ID on the device.

Hopefully, we’ve clarified the situation surrounding personal and managed Apple IDs. Which makes the most sense in any given situation depends on a wide range of variables, so contact us if you need to talk through the possibilities as either an employee or employer.

(Featured image based on an original by iStock.com/dolgachov)

Trying to make out a tiny serial number or some fine print you can barely read can be frustrating. Years ago, Apple added a magnifier mode to its accessibility options and turned the feature into a standalone app in iOS 14. You can find the Magnifier app in the Utilities folder in your App Library (swipe left on the Home Screen until you get there), open it by voice (“Hey Siri, open Magnifier.”), and add it to Control Center (Settings > Control Center). Its special camera viewfinder is zoomed automatically, but you can change the zoom level with the slider and tap the flashlight icon to add illumination—more controls can be added by tapping the gear icon. Tap the round shutter button to freeze the image (tap it again to resume). Double-tap the viewfinder to hide all the controls, and double-tap again to bring them back.

(Featured image based on an original by iStock.com/serggn)

We Apple users tend to believe that our devices usually last longer—both physically and functionally—than Windows PCs and Android smartphones. For instance, Apple’s current operating systems work on nearly all Macs, iPhones, and iPads introduced in 2018 and later, albeit with some feature loss on the oldest devices. In a white paper entitled “Longevity, by Design,” Apple has now outlined how it works to increase product longevity through design and manufacturing, ongoing software support, and access to repair services. The white paper may be partially aimed at dissuading elected officials from passing Right to Repair legislation that could force unwanted design changes, but it still offers an illuminating look at how the company balances environmental impact, protecting customer privacy and safety, and enabling repair transparency. It’s worth a read if you’re interested in why Apple makes the design decisions it does.

(Featured image based on an original by Apple)

Is your child heading off to college soon? They’ve undoubtedly been using a computer throughout high school, though now is a good time to look at getting them a new one, especially if theirs is old or unreliable, is shared with other family members, or was a school loaner. If you haven’t been keeping up with Apple’s Mac lineup, you might be unsure which model is the best choice.

First, check with the college before buying. Although this is less common than in the past, some college departments have specific requirements based on the software students use in their classes. Generally, these revolve around processor type, amount of RAM, and storage space. Current Macs should meet or exceed all those requirements. More problematic is if the college requires a Windows machine; if that’s the case, see if the requirement is based on specific Windows-only software needs or is just a general desire on the part of the IT staff to maintain a homogeneous support environment. Second, see if the college provides access to educational pricing—most will—to save a few hundred dollars off the prices listed below. Regardless, Apple often has a Back to School offer.

Aim for a laptop over a desktop Mac. Students lead nomadic lives and need to get work done in multiple places on campus, so having to head back to the dorm to use an iMac or Mac mini will be limiting. Plus, they often need to work during breaks, so they need a Mac that’s easy to bring home. A student accustomed to taking notes on an iPad with a keyboard and Apple Pencil might be able to use that in conjunction with a desktop Mac, but most students should get laptops.

In the past, deciding which model was best for a given student was more challenging, but Apple’s move to the speedy and power-efficient M-series chips makes the decision easier. We see three primary scenarios:

• Most students: Buy Apple’s MacBook Air, Apple’s lightest and least expensive laptop. Within the MacBook Air line, you have four choices. The least expensive is the 13-inch M1 MacBook Air from 2020, which costs $699 exclusively from Walmart. Get it only if budget is paramount. The three remaining choices begin with the 13-inch M2 MacBook Air from 2022, which Apple has kept in the lineup at $999. However, the longest-lasting choice is either the 13-inch or 15-inch M3 MacBook Air introduced in March 2024. The 13-inch model boasts a 13.6-inch screen, faster performance, 24 GB memory ceiling, and up to 2 TB of storage, starting at $1099. Those who want a larger screen should look at the 15-inch M3 MacBook Air, which starts at $1299 and is otherwise nearly identical.
• Better specs: If performance is more important than price—especially if your student will be working with processor-intensive tasks like video editing—look to the 14-inch MacBook Pro. It features a powerful M3, M3 Pro, or M3 Max chip, and the M3 Pro and M3 Max models can be configured with much more memory. Although its 14.2-inch screen is physically a little smaller than that of the 15-inch MacBook Air, it has a somewhat higher resolution. Its price starts at $1599 but goes up quickly with the M3 Pro and M3 Max chips. (There’s also a 16-inch MacBook Pro, which comes only in M3 Pro and M3 Max configurations and is more than most students need.)
• Windows compatibility: The only downside of the transition to Apple silicon is that it’s more challenging to run Windows using virtualization software like Parallels Desktop (half-price for students) or VMware Fusion (free for personal use). If Windows compatibility is a bonus but not essential, either of those with the Arm version of Windows 11 should work for most apps. However, if Windows compatibility is paramount, your choices are a used Intel-based MacBook Pro or—much as we hate to say it—a PC laptop that runs Windows natively.

Regardless of which laptop you decide on, you’ll have to pick a processor, amount of memory, and storage capacity:

• Processor: With the 13-inch M1 MacBook Air, you’re limited to the M1 chip with an 8-core CPU and 7-core GPU. The 13-inch M2 and M3 MacBook Air models always have an 8-core CPU, but you can pay $100 to upgrade from an 8-core GPU to a 10-core GPU. The 15-inch M3 MacBook Air always comes with a 10-core GPU. The performance difference isn’t likely noticeable with everyday apps, but for $100, it might be worth upgrading, just in case. The 14-inch MacBook Pro has two M3 Pro options and one M3 Max option; choose between them by weighing likely performance needs against increased costs.
• Memory: The 13-inch M1 MacBook Air only comes with 8 GB, which is acceptable for most college students. The M2 and M3 MacBook Air models and the M3 models of the 14-inch MacBook Pro offer 16 GB and 24 GB options. We usually recommend 16 GB to reduce the chance that memory becomes a performance-limiting factor, although 24 GB could be helpful in higher-performance situations. With the 14-inch MacBook Pro with M3 Pro or M3 Max, the amount of memory changes with the chip. The M3 Pro comes with 18 GB standard, but you can opt for 36 GB. With the M3 Max, 36 GB is standard, with options to upgrade to 48, 64, 96, or 128 GB.
• Storage: For all the MacBook Air models, 256 GB is the lowest storage level, and you can upgrade to 2 TB. The 14-inch MacBook Pro starts at 512 GB and offers upgrades up to a whopping 8 TB. Choose the amount of storage based on two considerations: budget (storage gets expensive fast) and anticipated usage (audio and especially video production can consume a lot of space, as can very large numbers of photos, but most other uses don’t). Remember that it’s easy to connect an external Thunderbolt SSD or hard drive to offload large files that don’t always have to be available. Large files can also be kept in cloud-based storage.

For most students, the best choice for a Mac likely to last across four years of college would be the 13-inch or 15-inch M3 MacBook Air with a 10-core GPU, 16 GB of memory, and 512 GB of storage. Although the 15-inch size has a larger screen, it’s also heavier and takes up more space in a backpack, so consider portability when making your final choice. Be sure to budget for AppleCare+, too; it’s almost guaranteed that some mishap will befall a student laptop, and AppleCare+ covers up to two incidents of accidental damage every year.

We recommend having conversations with your child to find out what they think they’ll need—and be sure to compare against the college’s recommendations—but if you have any questions after that, feel free to contact us.

(Featured image based on an original by Apple)

For many of us, emoji are fun, but we don’t want to choose Edit > Emoji & Symbols whenever we want to insert one. A faster, better technique is to set up text replacements for emoji you insert often. Open System Settings > Keyboard > Text Replacements, click the + button at the bottom, and enter the “trigger” text you want to type and the emoji you want entered. You can set the trigger to anything you like, but we prefer the Slack convention of a colon and a few characters from the emoji name, such as :roll for 🙄. Bonus: these replacements sync between your Mac, iPhone, and iPad!

(Featured image based on an original by iStock.com/Yosi Azwan)

Long ago, to get ready for a trip, we’d mostly make sure we had our plane tickets, books and magazines to read, and a snack. Prepping for travel in today’s tech-heavy world comes with a new set of tasks, most of which shouldn’t be left to the last minute.

Identify Devices, Chargers, and Cables to Bring

Resist the temptation to bring every piece of tech you have. Do you really need your iPad and MacBook Air if you’re not planning to work on vacation? Is a point-and-shoot camera worthwhile if you take most of your photos with your iPhone?

Once you’ve selected your preferred devices, think about charging. At a minimum, you’ll need chargers for all your devices every night. You may not find many power outlets or be able to access them easily, so a compact power strip is often helpful, especially if it comes with USB Type-A and USB-C ports. Multi-device wireless chargers can also reduce the number of wall chargers and cables. If you’re traveling abroad, a power adapter is essential—you can find units that support multiple devices.

Make sure to pack the right charging cables for your devices. Increasingly, that means USB-C cables, but remember that most public charging ports in airplanes and hotels will still be USB Type A, so bring an appropriate cable or adapter for such situations.

Portable battery packs can be a lifesaver, such as for late-night transit navigation after you’ve run down your iPhone’s battery taking photos and videos during the day. Unless the battery pack has integrated cables, ensure that you carry the right cables with you every day.

Prep Updates, Backups, Apps, and Entertainment

We always encourage staying up to date on operating system updates for security reasons. It’s especially important to update before leaving on a trip where you may be in less secure situations. Don’t leave those updates for the night before you leave! The device you’re updating won’t be usable while the update installs, which may be stressful, and in the rare case where something goes wrong, you’ll need extra time to recover. Always update your devices and apps at least a few days before leaving.

It’s also important to make backups before you leave. It’s easy for a device to be damaged, lost, or stolen while you’re traveling, and a backup is essential for recovery. For Macs, make sure your Time Machine and other local backups are current. For iPhones and iPads, iCloud backups are best while traveling because you can continue to back up while away, and if you have to replace a lost iPhone on the road, you can restore from your iCloud backup wherever you are.

You may find a new set of apps helpful on your trip, and some may be essential for checking in for flights, going through customs, and more. If you’re flying, configure your airline’s app to know about your flight and add your boarding passes to Apple’s Wallet app. Paper copies of travel documents are worthwhile in the event of your iPhone being damaged, lost, or stolen. Travel guides for specific locations and itinerary planners like TripIt may also be helpful, though you can also track your travel and itinerary in Notes, which you can share with fellow travelers. An app like Flighty can help you track your flights and better react to delays.

Even if you prefer Apple Maps or Google Maps, having the other available when you travel is worth it. One or the other may work better in certain places or with certain types of navigation, like city transit. Connectivity isn’t always guaranteed while traveling, so download maps ahead of time in both Apple Maps and Google Maps.

If you’re heading to a country where you don’t speak the language, make sure you can quickly access Apple’s Translate app. Also get Google Translate so you can find out which you prefer. Both translate text you enter, text you focus on with the camera, and the contents of conversations.

It’s always best to load enough ebooks, podcasts, and videos on your iPhone or iPad so you don’t run out of something to do during downtime when there’s no connectivity. With ebooks, if you’re not already using Libby to access your public library, give it a try. It’s easy to download episodes in most podcast apps. And nearly all streaming apps like Amazon Prime Video, Apple TV+, Disney+, Hulu, and Netflix allow downloading. That said, leave plenty of free space for taking photos and videos on your travels.

Investigate Cellular Connectivity Options

Cellular Internet access isn’t usually an issue when you travel within your home country as long as you don’t have a data cap. But when traveling internationally, you need to plan for how you’ll get cell service. Your carrier may have an international roaming plan, but those are often massively overpriced. Instead, look to an international roaming provider such as Airalo, Airhub, and Nomad.

Factors to consider when choosing an international roaming provider include the provider’s network coverage at your destination, how much data you’ll need, whether you’ll also need voice and SMS support, the duration of your trip, and whether your iPhone supports eSIM technology.

Protect Tech You Leave Home

Don’t forget the tech you’re leaving behind. Shut down your Macs and unplug anything not protected by an uninterruptible power supply. That way, a power surge or lightning strike won’t hurt anything.

Unplug your Time Machine and other local backup drives and hide them in a secure location—you don’t want to lose both your Mac and your backups in the event of a burglary.

If you use HomeKit, set up automations to turn lights on and off to make it seem like you’re home. Make sure you can remotely access home monitoring systems like security cameras. Consider a motion sensor like the Kini to report on doors or items that shouldn’t move (unauthorized access) or should move regularly (a scheduled pet sitter).

We know that can sound like a lot, but you want to avoid the aggravation of arriving at your destination only to discover that you forgot a necessary cable or can’t get Internet access. An excellent way to remember everything is to use an app like Packing Pro, which lets you develop (and reuse) lists of items and tasks.

Have a great trip!

(Featured image based on an original by iStock.com/Diamond Dogs)