Taking Out the Garbage: Tips for Working with the Trash on the Mac

One of the great innovations of the Mac, way back when, was the concept of the Trash. Instead of deleting files immediately, you’d put them in the Trash, where they’d sit until you either took them out or removed them for good by emptying the Trash. You undoubtedly know the basics of working with the Trash: drag files in, drag mistakenly trashed files out, and choose Finder > Empty Trash to delete the files and recover the disk space.

But instead of just dragging files to and from the Trash, you can take advantage of a few special techniques that make working with the Trash faster and easier.

Move Files to the Trash

The most obvious method of trashing a file is to drop it on the Trash icon in the Dock, but on a large screen that can be fussy. Once you’ve selected one or more files in the Finder, try one of these alternatives:

  • Press Command-Delete. This is our favorite!
  • Control- or right-click on one of them, and choose Move to Trash.
  • Choose File > Move to Trash.

What if you want to live dangerously and delete a file immediately, perhaps because you need to recover the disk space right away? Hold down Option and choose File > Delete Immediately, or press Command-Option-Delete. The Finder always asks whether you want to do this.

Remove Files from the Trash

We all make mistakes and trash files by accident, or sometimes realize later that a file we put in the Trash is still needed. Taking something out is easy: click the Trash icon on the Dock to open its window, and then drag the file out of the window. But, there is more to know about the best ways to remove files from the Trash.

First, if you trash a file and immediately realize it was the wrong thing to do, press Command-Z or choose Edit > Undo Move to Trash to put it back where it started

We like viewing the Trash window in Cover Flow view (open it, and then choose View > as Cover Flow) because of the document preview at the top of the window. We also like to sort by Date Added so that we can see the items we’ve trashed most recently (if the Date Added column isn’t showing, choose View > Show View Options and select the Date Added checkbox).

In the Trash window, you can select an item and use the Put Back command to return it to its original location. Try one of these techniques:

  • Press Command-Delete. It’s the same shortcut as for Move to Trash, but does the reverse when the selection is in the Trash window.
  • Control- or right-click on one of them, and choose Put Back.
  • Choose File > Put Back.

Empty the Trash

The main reason to empty the Trash is if you need to reclaim the disk space its contents occupy. You can do that at any time, as we’ll explain momentarily, but in macOS 10.12 Sierra and later, you can have the Mac automatically remove items from the Trash after they’ve been in there for 30 days. Just choose Finder > Preferences > Advanced, and select the “Remove items from the Trash after 30 days” checkbox.

To empty the Trash manually, choose Finder > Empty Trash. If “Show warning before emptying the Trash” is selected in the window shown above, you’ll be prompted to confirm the deletion. If you don’t like the prompt, deselect that checkbox. Other shortcuts include:

  • Click and hold the Trash icon on the Dock, and choose Empty Trash.
  • Press Command-Shift-Delete.
  • To avoid the warning even when it’s enabled, press Command-Shift-Option-Delete.

Emptying the Trash doesn’t have to be an all or nothing action. Imagine that you’ve just trashed a few huge files and want to recover their disk space without tossing every other file in the Trash. Just select them, Control- or right-click one, and choose Delete Immediately. You can also press Command-Option-Delete.

Files in your Mac’s Trash smell better than the inside of a typical garbage can, but that doesn’t mean you want to spend a lot of time fussing with them. With these tips, you can trash files, recover from mistakes, and clear disk space quickly and confidently.

What Is The Best Hard Drive to Use for Your Backups?

Backing up your Mac is like flossing your teeth: everyone knows they should do it every night, but too many people never get around to it. Unlike flossing, once you set up backups, they don’t require daily attention. And turning on Apple’s Time Machine backup feature is easy—simply open System Preferences > Time Machine, click Select Backup Disk, and pick a hard drive to hold your backups.

Ah, but there’s the rub. If you don’t have an appropriate hard drive, you need to get one, and there are tons of options. Here’s our rundown of what to look for, with recommendations.

How Much Space Do You Need?

The first question when looking for a backup drive is how much data it needs to hold. You could put a lot of effort into figuring this out, but for most people, the answer simple. Buy the largest drive you can reasonably afford, as long as it will hold at least two to three times as much data as you have or anticipate creating in the near future.

Say you use a MacBook Pro with a 512 GB SSD. You could get by with a 1 TB backup drive, which would be twice as large as your internal drive. But if a 1 TB drive costs $100 and a 2 TB drive costs $130, it’s worth the extra $30 to double the available space.

How Will You Connect It to Your Mac?

With external hard drives, you need to match the ports on your Mac with the ports on the drive. That might sound tricky, what with USB 3, FireWire, USB-C, and Thunderbolt. Luckily, for most people, the right choice is simple: a drive that supports USB 3. They’re inexpensive and plenty fast for backups.

Nearly every Mac sold since 2012 supports USB 3, either via the familiar USB-A port or the newer USB-C/Thunderbolt 3 port. If your Mac has only USB-C ports—as would be the case if you have either a MacBook or a recent MacBook Pro—you may also need an adapter cable that’s USB-A on one end and USB-C on the other.

What Type of Drive Should You Buy?

Inside the case, an external hard drive contains either a 2.5-inch or 3.5-inch drive mechanism.

  • 2.5-inch drives are smaller, more portable, and usually bus-powered, meaning they get power from your computer instead of from a wall outlet, which makes them easier to hook up and use. They’re also designed to be more rugged. On the downside, they cost more per gigabyte, max out at 5 TB in size, and are often slower.
  • 3.5-inch drives usually need to be plugged into power, and they’re less appropriate to carry around. However, they cost less per gigabyte and can be bought easily in sizes up to 8 TB. Plus, they tend to support more connection types, making them more flexible.

If you work mostly on a notebook Mac and lead a mobile lifestyle, carrying a bus-powered 2.5-inch drive ensures you can back up while traveling. Such a drive might also be best for a MacBook-equipped college student. However, if your Mac mostly sits on a desk or you bring your laptop back to the same place every night, you’ll likely be better served by a 3.5-inch drive—they’re faster, cheaper, and store more data.

Putting It All Together

Since the hard drive mechanisms are made by a relatively small number companies, the differences between external drives mostly come down to the price, industrial design, and extra ports. We’ve generally had good luck with drives from Other World Computing, LaCie, Seagate, and Western Digital. Feel free to ask us for specific recommendations for your setup.

Here’s How to Hide All Windows on Your Mac So You Can Work on the Desktop

If your Mac is anything like ours, you end up with lots of apps open, each with one or more windows that obscure the Desktop. For those people who like to save in-progress documents to the Desktop and keep current project folders there, all those windows get in the way. macOS has a solution. Open System Preferences > Mission Control, and in the Keyboard and Mouse Shortcuts section, from the Show Desktop pop-up menu, choose a keyboard shortcut. Try the right-hand modifier keys—we’re fond of Right Option—because they’re easy to press and aren’t likely to be used for other purposes. Then, whenever you want to see and work with the icons on your Desktop, hit that key, and do what you want. If you like, you can press that key again to bring the windows back.

Overloaded by Work Email? Give the Slack Messaging Tool a Try.

Don’t get us wrong—email is great. But sometimes there’s too much of it at work, as colleagues share information too broadly or chime in unnecessarily, and as marketing offers and other junk fills your inbox. Over the past few years, lots of organizations—including small and large firms, non-profits, academic departments, student project teams, and government agencies—have moved their internal communications to the group messaging service Slack, which is free but includes paid plans with additional features. It’s also possible to make public groups that anyone can join.

Slack, which has apps for macOS, iOS (iPhone and iPad), Windows, and Android, isn’t conceptually all that different from Apple’s Messages app. You type short messages and other people in the conversation can reply. You can share graphics or other files in the discussion, and search through past messages. Slack supports person-to-person voice calls, and if you switch from a free to a paid team, group calls, video conferencing, and screen sharing.

What sets Slack apart from simple messaging apps is that it lets you segment discussions into “channels,” which can either be public, such that everyone in the team can see them, or private, so only invitees can participate. Plus, you can have “direct message” conversations with individuals or small groups.

The beauty of Slack channels is that they’re easy to create and they bring together all communications relevant to a particular workgroup, project, or topic. You might have a private #marketing channel for everyone in that department, a private #annual-report channel for the people who need to put together that document, and a public #facilities channel to talk about burnt-out lightbulbs and stuck doors. That’s way better than organization-wide mailing lists, since you can pay attention to just those channels that matter to you, and ignore the others.

How do you keep up on discussions? Slack has flexible notifications, letting you choose at the top level to be notified about everything; just direct messages, mentions, and keywords; or nothing. You can also choose to be notified of replies to threads you’re in. Then you can override those defaults for any channel or conversation you’re in, which lets you make sure that important messages get through and water cooler chatter doesn’t interrupt you. Plus, if you leave your computer, Slack can repoint notifications to your mobile devices automatically, with separate settings to make sure you aren’t overly nagged while at your kid’s soccer game.

Slack provides tons of other features that can prove useful in organizations of any size. You can share and comment on files of any type, which is far more effective than sending attachments around in email. You can create “posts” and get others to edit them collaboratively—a boon when trying to craft the perfect bit of text for some purpose. And you can integrate hundreds of Internet services into Slack so it can act as a single dashboard for many other apps.

There’s no question that setting up Slack for your team is a major step, but the fact that it has become so popular—77% of Fortune 100 companies use it—shows that it can make your organization’s internal communications faster, more targeted, and more effective. It’s not hard to set up and maintain, but give us a call to talk about the best ways to begin.

Enable Theater Mode to Prevent Your Apple Watch from Lighting Up at a Show

Attend any live theater presentation, and someone will ask the audience to silence their cell phones. But what about your Apple Watch? You don’t want it lighting up or making noise during the show either. To ensure that doesn’t happen, swipe up on the face to display Control Center, and then tap the theater masks icon to enable Theater mode (you may have to scroll down to see it). That automatically turns on Silent mode and prevents the screen from lighting up unless you tap it, press a button, or on the Apple Watch Series 2 or 3, turn the Digital Crown. To leave Theater mode after the performance, tap the masks icon in Control Center again.

Teach Siri How to Pronounce Names Properly

Siri is supposed to be a competent voice assistant, but sometimes Siri can’t even pronounce your own name correctly! Luckily, it’s easy to fix Siri’s pronunciation for any name. Just say to Siri, “Learn how to pronounce Jill Kresock.” (Siri defaults to “krehsock” rather than the correct “kreesock” in this case.) Siri first asks you to say the person’s first name and then presents a list of options for the best pronunciation. Tap the play button next to each option to hear it, and tap Select for the one you like best. If none are good, tap Tell Siri Again and say the name again, perhaps changing your enunciation slightly. Once you’ve set up the first name, Siri will ask you to say the person’s last name, after which you can pick the best pronunciation for the last name.

Moment Helps You Gauge Your iPhone Use and Offers Parental Oversight Option

Smartphone addiction is real. Do you check your iPhone before you get out of bed? During family dinners? Right before you go to sleep? Constantly during the day even when you’re on vacation? If you—or your family members—feel that you’re disappearing into your phone too often or at inappropriate times, it may be time to do something about it.

To start, you might want to quantify the problem, and for that, you can turn to a free iPhone app called Moment. Written by developer Kevin Holesh, Moment is designed to track three key pieces of data:

  • How often you pick up your iPhone every day
  • How much time you spend on your iPhone
  • Which apps you use the most

It then uses that information to paint a picture (well, not literally) of your iPhone use. Most people underestimate how much time they spend on their iPhones by about 100% (the average Moment user uses their iPhone for nearly 4 hours per day!). Knowing how much time you spend is the first step toward using your phone intentionally, rather than as a conduit to a constant stream of social media updates (look at the stats shown below), email messages, and quick-hit entertainment.

To get started, use the App Store app to install Moment, and then launch the app. It starts tracking your usage immediately, although once per week you’ll need to take screenshots of Settings > Battery so Moment can figure out how long you use each app. Then ignore Moment for a few days so it can gather some data.

On the main Screen Time screen, Moment shows how much time you’ve spent on your phone today, along with a scrolling bar graph of how much time you spent every day since you installed Moment. Don’t get too hung up on these raw numbers, though, since Moment tracks every second the screen is on. You probably aren’t concerned about time spent reading an ebook or working out with an app that talks you through a routine.

To view both a breakdown by app and a timestamp for each time you picked up your iPhone, tap any day’s entry, and to see how much you use a particular app on average, tap it in the day view. You can answer a Yes/No question about whether you’re happy with how much you use the app, which informs the Time Well Spent aggregate data about which apps people are and are not concerned about.

All that is helpful, but for a more useful overview, tap Insights and then Week. You’ll see graphs of your usage patterns for screen time, waking life, pickups, most used app, and sleep (this depends on your first and last pickups of the day, so take its data with a grain of salt). Tap any graph to see more detail, but wait until you’ve used Moment for a while.

Everything we’ve described so far is free, but Moment offers additional features for a one-time $3.99 in-app purchase. They let you exclude certain apps from the app-use detection, if you don’t want to be dinged for using apps that are necessary or otherwise positive. You can receive quick reminders about your usage, and set daily time limits. There is even a 14-day Phone Bootcamp course that helps you rethink your relationship with your phone.

More interesting for parents is Moment Family, a subscription service ($26.99 for 6 months or $44.99 for 12 months) that allows you to monitor your entire family’s screen time with Moment, set phone-free dinner times, and enforce daily limits.

So if you’re perturbed by the amount of time you spend using your iPhone every day, give Moment a try. On its own, it won’t solve your problem but by showing you exactly how often you turn to your phone—and for what apps—it can help you regain control over your usage patterns. And if others in your family have trouble putting their iPhones down at dinner or to do homework, Moment Family could be the answer.

Apple’s Mac Reminders App Is More Capable Than You May Realize

With Apple’s productivity apps like Calendar, Contacts, Notes, and Reminders, which look and work pretty much the same on the Mac and in iOS, what you see is largely what you get. Particularly in iOS, they tend not to have much in the way of hidden depths.

With Reminders, however, Apple’s engineers snuck some surprising little features into the Mac version. We like using Siri on the iPhone, Apple Watch, and HomePod to add items to our iCloud-synced Reminders to-do lists and shopping lists whenever we think of them. And then, when we’re at our Macs, all those reminders are waiting for us. Here are some useful tricks on the Mac that you may not have noticed.

Open List in New Window

By default, Reminders is a single-window app with a sidebar that shows all your lists. You can hide the sidebar to focus on a single list at a time, at which point you navigate between lists by clicking the dots at the bottom of the screen or swiping on a trackpad.

But what if you want to see multiple lists at once? You can open any list in its own window by double-clicking it in the sidebar or by choosing Window > Open List in New Window. Resize and position that window as you like. Reminders even remembers which lists you had open if you quit and relaunch (and if it doesn’t, deselect the “Close windows when quitting an app” checkbox in System Preferences > General).

Check Today’s Tasks and Notice the Scheduled List

Perhaps the best part of making reminders is telling Siri to alert you at a particular time. “Hey Siri, remind me to test my backups on Friday the 13th at 9 AM.” Such reminders work well if you just want a notification at that time, but for those who like to see what’s coming up, Reminders has a few features for you.

To see what you’ve scheduled for today, choose View > Go to Today—we prefer the Command-T shortcut. To expand your view of tasks to those you didn’t finish yesterday (drat!) and those that are coming soon, click the automatically generated Scheduled list at the top of the sidebar. (It also exists at the top of the list of lists in the iOS version of Reminders.) The Scheduled list shows every reminder that has an associated time—it’s helpful for longer-term planning.

The Scheduled list may become overwhelming if you schedule lots of tasks, so Reminders on the Mac has one more trick for helping you view your tasks by date. Choose View > Show Calendar to display a tiny calendar at the bottom of the sidebar. Any date that has tasks on it gets a dot underneath; click one to see that day’s items.

Set and Sort By Priorities… Or Not

For those who have so many tasks that they need to prioritize them to stay on track, Reminders provides four levels of priority: None, Low, Medium, and High. To set and reset them quickly for a selected to-do, use the keyboard shortcuts:

  • Command-1 for Low
  • Command-2 for Medium
  • Command-3 for High
  • Command-4 for None

Once you’ve set priorities, choose View > Sort By > Priority to put your most urgent items at the top. Alas, if you have multiple Reminders lists open at once, the Sort By setting applies to all of them. So you might want to switch back and forth between Priority and other sorts, such Due Date, Creation Date, or Title. Or choose Manual and drag the items into the order you like.

Other Shortcuts

If you want to move an item from one list to another, you can drag it. The trick is to click to the left of its circle or the right of its name; clicking on the name will start editing. You can also Command-click to select multiple items or Shift-Click to select a range of items.

Although clicking the i button that appears when you hover over an item lets you set its notifications and priority, it’s easier to double-click the item. Or, you can Control- or right-click to the left of any item to update it too. Even better, select multiple items first, and then Control- or right-click them to modify them all once! And if your goal is to delete unnecessary items rather than marking them as completed, just select them and press the Delete key.

Reminders may not be the most full-featured to-do list app, but with these tricks and its Siri integration, it can be surprisingly powerful.

Solving the Mystery of Missing Messages Notifications

A client got in touch recently with a maddening problem. When he received texts on his iPhone, Messages displayed notifications for messages from everyone…except his wife! Needless to say, this was a problem. Since notifications appeared correctly for other people, it wasn’t related to overall settings. It turned out that he—or someone else, or iOS gremlins—had inadvertently enabled the Hide Alerts switch for the Messages conversation with his wife. To fix it, all he had to do was display the conversation in Messages, tap the i button at the upper right, and disable Hide Alerts. (In the Mac version of Messages, click the Details button and look for the Do Not Disturb checkbox.) It’s a good feature designed to let you mute a chatty group conversation, but it can cause stress if applied to the wrong conversation accidentally.

Use Modifier Keys to Do More—a Lot More—with Mouse Drags

Dragging files and folders around is core to the Mac experience—drag a file from one folder to another to move it, drag a folder from one drive to another to copy it. But did you know that if you hold down the Option key while dragging a file in the Finder, you’ll get a green + pointer and it will make a copy in the destination? That’s easier than duplicating, moving, and renaming the file. Similarly, if you want to move a large folder from one drive to another, hold down the Command key during the drag to do in one step what would otherwise require copying, trashing, and emptying the Trash. Finally, if you want an alias, hold down the Command and Option keys while dragging, and presto, the original stays put and an alias appears in the destination.